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As of Aug 21, 2026, the average yearly pay for nirvana insurance in the United States is $71,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $97,500.00 per year, depending on experience, location, and employer.
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Nirvana Insurance jobs near you
Infographic showing various Nirvana Insurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $71,292 per year, or $34.3 per hour.

Call Center Agent- Experience Preferred - Bilingual (English/ Portuguese/Spanish)

Nirvana Healthcare

West Orange, NJ • On-site

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description


Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.
Responsibilities:
  • Handle inbound and outbound calls in a professional and courteous manner.
  • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information.
  • Taking messages for Providers.
  • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines.
  • Making audit calls.
Requirements:
  • High school diploma or equivalent.
  • Proven customer service experience in a call center environment, preferably in healthcare preferred
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritize, and manage time effectively.
  • Bilingual proficiency (English and Portuguese).
We Offer:
  • Competitive compensation package.
  • Comprehensive benefits including health insurance, retirement plans, and paid time off.
  • Supportive work culture focused on professional development and continuing education.
  • Opportunity to work in a growing field with a focus on improving patient outcomes.
  • Two (2) weeks paid training.
  • Uniforms provided.
Working Hours:
  • Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Commensurate with experience
Expected hours: 37.5 per week
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance
Schedule:
  • Evening shift
  • Monday to Friday
  • Weekends as needed
Experience:
  • Customer service: 1 year (Preferred)
Ability to Commute:
  • Essex County, NJ (Preferred)
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About Nirvana Healthcare

Sourced by ZipRecruiter

Nirvana Healthcare Management Services (Nirvana Healthcare) is made up of a large network of integrated practitioners, all working together to continually deliver the highest quality medical care and services to each patient. For over seventy years, our highly-skilled, compassionate providers have been committed to building long-term relationships with our patient.

Industry

Outpatient health care

Company size

51 - 200 Employees

Headquarters location

Orange, NJ, US

Year founded

2001

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