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Nipsco Customer Service Jobs (NOW HIRING)

Principal Cloud Engineer

Canonsburg, PA · Hybrid

$133K - $200K/yr

... Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation ...

Principal Cloud Engineer

Chester, VA · On-site

$133K - $200K/yr

... Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation ...

Principal Cloud Engineer

Canonsburg, PA · On-site

$133K - $200K/yr

... Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation ...

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

IT Low Voltage Field Technician

Elyria, OH · On-site

$29.81 - $41.73/hr

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

IT Low Voltage Field Technician

Columbus, OH · On-site

$29.81 - $41.73/hr

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

IT Low Voltage Field Technician

Chester, VA · On-site

$29.81 - $41.73/hr

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

IT Low Voltage Field Technician

Columbus, OH · On-site

$29.81 - $41.73/hr

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

Principal Cloud Engineer

Columbus, OH · On-site

$133K - $200K/yr

... Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation ...

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Nipsco Customer Service information

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How much do nipsco customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for nipsco customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

In customer service roles, management positions such as Customer Service Manager or Director tend to have the highest salaries, often exceeding $60,000 annually. Specialized roles like technical support managers or customer experience directors may earn even higher, especially with relevant certifications and experience.

How does a Nipsco Customer Service Representative typically interact with other departments within the company?

As a Nipsco Customer Service Representative, you’ll regularly collaborate with teams such as billing, technical support, and field operations to resolve customer inquiries efficiently. For example, if a customer reports a service outage or billing discrepancy, you may need to coordinate with technical teams or billing specialists to investigate and provide accurate updates. This cross-departmental communication is essential to delivering prompt and effective solutions for customers, and it helps you build a broad understanding of company processes. Strong teamwork and communication skills are highly valued in this role.

What are NIPSCO Customer Service representatives?

NIPSCO Customer Service representatives are professionals who assist customers with their natural gas and electric utility accounts. They handle billing inquiries, service requests, outage reports, and resolve issues related to service interruptions or payments. These representatives provide support over the phone, online, or in-person, ensuring customer satisfaction and helping customers understand their options. Their goal is to make sure customers have a positive experience and receive reliable utility service.

What is the difference between Nipsco Customer Service vs Nipsco Meter Reader?

AspectNipsco Customer ServiceNipsco Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; ability to read meters accurately
Work EnvironmentOffice setting, customer interaction, phone and computer workOutdoor work, reading meters at customer locations
Employer & Industry UsageCustomer support for utility services in energy industryField role within utility industry, focused on meter reading

While both roles are essential in the utility industry, Nipsco Customer Service primarily involves assisting customers via phone and office interactions, whereas Nipsco Meter Readers work outdoors, physically reading meters at customer sites. The roles differ in work environment and daily tasks but share similar credentials and industry context.

What is the NIPSCO hiring process like?

The NIPSCO customer service hiring process typically involves submitting an online application, completing assessments or tests related to customer service skills, and participating in one or more interviews. Candidates may also undergo background checks and skills evaluations before receiving a job offer.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as skilled trades like electricians, plumbers, or HVAC technicians, which require technical training or apprenticeships. Sales positions, such as real estate or high-ticket sales, and certain transportation jobs like commercial truck driving with proper licensing can also offer this level of income, especially with experience and commissions.

What are the key skills and qualifications needed to thrive as a NIPSCO Customer Service Representative, and why are they important?

To thrive as a NIPSCO Customer Service Representative, you need strong communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic utility billing platforms is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively addressing customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and the maintenance of NIPSCO's positive public image.

What are the salary ranges at NIPSCO?

NIPSCO customer service representatives typically earn between $35,000 and $50,000 annually, depending on experience and location. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher salaries. Compensation may also include benefits such as health insurance and retirement plans.
What cities are hiring for Nipsco Customer Service jobs? Cities with the most Nipsco Customer Service job openings:
What states have the most Nipsco Customer Service jobs? States with the most job openings for Nipsco Customer Service jobs include:
Infographic showing various Nipsco Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Principal Cloud Engineer

Principal Cloud Engineer

NiSource

Canonsburg, PA • Hybrid

$133K - $200K/yr

Full-time

Posted 7 hours ago


NiSource rating

8.1

Company rating: 8.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

27th of 50 rated energy and utility


Job description

Principal Cloud Engineer

Full Time Perm

Way of Work: Hybrid, 3 days on location

Salary Range:$133,400 - 200,100, plus 10% annual bonus

Location:Columbus, OH (must relocate to Columbus, OH if you reside outside of a commutable distance)

Relocation Assistance Provided

NiSource is one of the largest fully regulated utility companies in the U.S., serving millions of customers across six states. We're more than an energy provider-we're a team committed to innovation, inclusion, and growth. At NiSource, you'll find a workplace that encourages collaboration, supports professional development, and empowers employees to make an impact.


Principal Engineers in the NiSource IT department supports the design, development, and implementation of technical solutions for various products and platforms. This work involves working on agile product and platform teams that require hands-on technical work, problem-solving, and collaborating with cross-functional teams to deliver high-quality solutions.

Cloud Engineers must have deep expertise in the Microsoft Azure platform, including cloud deployment strategies, operational and financial management, security best practices, and integrating complex onpremises systems with SaaS and cloudbased applications. The Cloud Engineers also oversee the design and support of cloudbased data solutions, including data analytics platforms, data lakes, and storage architectures.

Your additional responsibilities may include, but are not limited to:

  • Technical Support: Assist in the design, development, and implementation of solutions for assigned technical product/platform.

  • Solution Development: Develop and implement solutions that enhance the functionality and performance of assigned products or platforms

  • Collaboration: Work closely with cross-functional teams, including developers, analysts, service providers and stakeholders, to understand requirements and deliver effective solutions

  • Code and Configuration Review and Quality Assurance: Participate in reviews and ensure that solutions meet quality standards and best practices

  • Troubleshooting and Support: Diagnose and resolve technical issues, providing support and maintenance for existing systems

  • Continuous Learning: Stay updated with industry trends and emerging technologies to contribute to innovation and continuous improvement in platform solutions

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications

  • Bachelor's Degree or equivalent work experience.

  • 10+ years of experience in Infrastructure Cloud or Data Center Domain

Type of Experience

  • Designing and solutioning the deployment of multi-cloud solutions across Azure, AWS, or Google Cloud

  • Solutioning of enterprise-wide cloud governance policies to ensure scalability, compliance, and security

  • Leading efforts to optimize cloud infrastructure for cost-effectiveness, performance, and resiliency

  • Developing innovative cloud-native solutions, leveraging serverless architectures, containerization, and managed services

  • Designing and implementing disaster recovery strategies and ensure their integration across hybrid and cloud environments

  • Driving innovation in container orchestration strategies using Kubernetes

Preferred Qualifications

  • Professional certifications in relevant IT areas

  • Experience in a similar industry or sector

  • Experience mentoring junior engineers and promoting career growth

Disclaimer

The preceding description is not designed to be a complete list of all duties and responsibilities required for the position.

#NiSource #OhioMeansJobs #EnterpriseArchitecture #ApplicationDevelopment #CloudArchitect #PrincipalArchitect #SolutionArchitect #NowHiring #Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

  • E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish
  • Right to Work Poster(English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$133,400.00 - $200,100.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2026-05-28

Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.

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