Nipsco Customer Service Jobs in Indiana (NOW HIRING)

Job Summary
Coordinate facility management activities including capital improvement projects and demand/program maintenance and operations activities. Direct supervision of NIPSCO bargaining unit employees and contracted building maintenance services to maintain and operate building systems within NIPSCO/NiSource facilities.
Essential Functions

• Project management, estimates, plans and coordinates facility capital/O&M improvement projects and office planning as necessary to support business and operational needs of the corporation within established capital/O&M budgets.

• Oversees and directs daily maintenance and operations of bargaining unit building mechanical, MEP, HVAC, activities in compliance with state, local, environmental, safety regulations within established O&M budgets.

• Provides direct supervision and scheduling of bargaining unit and contracted building maintenance contractors including daily and weekly work order assignments, follow up, and performance evaluation. Encourages safe work practice and provide necessary formal and on-the-job training sessions and learning opportunities.

• Oversees maintenance and operations of building automation systems which monitor various NIPSCO/NiSource facilities including daily monitoring and control of HVAC operating systems. Works with vendor service personnel to program and complete system maintenance and performance management.

• Coordinates required state, local, and company inspections, testing, and reporting of various building system components such as boiler, plumbing backflow preventers, elevators, building and fire alarm systems, etc. as required.

• Acts as a liaison to Critical Systems Engineer for maintenance and operations of facility backup power system generators and UPS systems, working within operational restrictions of critical company facilities including data centers and dispatch control centers.

• Coordinates, oversees, and directs maintenance activities at various non-gas NIPSCO/NiSource facilities with focus on building structure, HVAC and electrical systems that support critical equipment within these facilities.

• Maintains and oversees contracted maintenance service agreements for specialized mechanical equipment and chemical treatment systems in various building locations.

• Maintains and operates department work order management system, including hand held field units used by building mechanics. Performs regular system maintenance and data management.

• Provides support and assistance to supervisory duties and/or vendor administration of other facility management areas. Alternate duties may include supervision and coordination of custodial operations, security services, office planning, and maintenance activities not specifically listed in above duties and responsibilities.

• Building responsibilities will include facilities in Indiana.

Required Qualifications For Position

• Bachelor's Degree in related Facilities/Construction Management or other Engineering, Technology degree or equivalent work experience.

• Previous supervisory experience and leadership skills.

• Familiarity or professional affiliation with IFMA or BOMA facility management associations.

• Travel primarily within the NIPSCO/NiSource service territory, with occasional out of company and overnight travel required.

• Facility management background with job related facility maintenance experience with a strong knowledge of various mechanical and electrical building systems

• Familiarity and experienced use of company budgeting programs, Microsoft office programs, AutoCAD, space management and work order management programs.

• Ability to work with and effectively communicate with all levels of management personnel.

• Ability to make and communicate decisions.

• Strong written and oral communication skills.

• Excellent interpersonal skills.

• Ability to encourage teamwork, participation and individual accountability.

• Strong business sense of competitive economic environment and a dedication to be competitive.

• Ability to work independent without daily supervision.

Preferred Additional Qualifications for Position
Physical Demands
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320

Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

• E-Verify Poster(English and Spanish)
• Right to Work Poster(English and Spanish)

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

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