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Nipsco Customer Service Jobs (NOW HIRING)

Manages metrics for self-service transactions across assigned digital channels, including tracking ... NIPSCO #ColumbiaGas #WomenInTech #RemoteJob #DataAndAnalytics #DataScience #WomenInStem #STEMJobs ...

IT Low Voltage Field Technician

Columbus, OH · On-site

$29.81 - $41.73/hr

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

Principal Cloud Engineer

Lexington, KY · Hybrid

$133K - $200K/yr

... Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation ...

Trimmer Climber-NON-UNION

Knox, IN

$15.75 - $20.75/hr

Trimmer/Climber Working on the NIPSCO property in a Vegetation Management T&M Position. Pull out ... Operate and service all required tools/equipment. * Cuts and splits large debris into manageable ...

... NIPSCO #VoltageTech As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside ...

... Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation ...

Trimmer Climber-NON-UNION

Knox, IN · On-site

$15.75 - $20.75/hr

Trimmer/Climber Working on the NIPSCO property in a Vegetation Management T&M Position. Pull out ... Operate and service all required tools/equipment. * Cuts and splits large debris into manageable ...

Principal Cloud Engineer

Columbus, OH · Hybrid

$133K - $200K/yr

... Hybrid #NIPSCO #MuleSoft #Azure #Cloud #CloudEngineer As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation ...

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Nipsco Customer Service information

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$9

$18

$26

How much do nipsco customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for nipsco customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

In customer service roles, management positions such as Customer Service Manager or Director tend to have the highest salaries, often exceeding $60,000 annually. Specialized roles like technical support managers or customer experience directors may earn even higher, especially with relevant certifications and experience.

How does a Nipsco Customer Service Representative typically interact with other departments within the company?

As a Nipsco Customer Service Representative, you’ll regularly collaborate with teams such as billing, technical support, and field operations to resolve customer inquiries efficiently. For example, if a customer reports a service outage or billing discrepancy, you may need to coordinate with technical teams or billing specialists to investigate and provide accurate updates. This cross-departmental communication is essential to delivering prompt and effective solutions for customers, and it helps you build a broad understanding of company processes. Strong teamwork and communication skills are highly valued in this role.

What are NIPSCO Customer Service representatives?

NIPSCO Customer Service representatives are professionals who assist customers with their natural gas and electric utility accounts. They handle billing inquiries, service requests, outage reports, and resolve issues related to service interruptions or payments. These representatives provide support over the phone, online, or in-person, ensuring customer satisfaction and helping customers understand their options. Their goal is to make sure customers have a positive experience and receive reliable utility service.

What is the difference between Nipsco Customer Service vs Nipsco Meter Reader?

AspectNipsco Customer ServiceNipsco Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; ability to read meters accurately
Work EnvironmentOffice setting, customer interaction, phone and computer workOutdoor work, reading meters at customer locations
Employer & Industry UsageCustomer support for utility services in energy industryField role within utility industry, focused on meter reading

While both roles are essential in the utility industry, Nipsco Customer Service primarily involves assisting customers via phone and office interactions, whereas Nipsco Meter Readers work outdoors, physically reading meters at customer sites. The roles differ in work environment and daily tasks but share similar credentials and industry context.

What is the NIPSCO hiring process like?

The NIPSCO customer service hiring process typically involves submitting an online application, completing assessments or tests related to customer service skills, and participating in one or more interviews. Candidates may also undergo background checks and skills evaluations before receiving a job offer.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as skilled trades like electricians, plumbers, or HVAC technicians, which require technical training or apprenticeships. Sales positions, such as real estate or high-ticket sales, and certain transportation jobs like commercial truck driving with proper licensing can also offer this level of income, especially with experience and commissions.

What are the key skills and qualifications needed to thrive as a NIPSCO Customer Service Representative, and why are they important?

To thrive as a NIPSCO Customer Service Representative, you need strong communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic utility billing platforms is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively addressing customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and the maintenance of NIPSCO's positive public image.

What are the salary ranges at NIPSCO?

NIPSCO customer service representatives typically earn between $35,000 and $50,000 annually, depending on experience and location. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher salaries. Compensation may also include benefits such as health insurance and retirement plans.
What cities are hiring for Nipsco Customer Service jobs? Cities with the most Nipsco Customer Service job openings:
What states have the most Nipsco Customer Service jobs? States with the most job openings for Nipsco Customer Service jobs include:
Infographic showing various Nipsco Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
2026 NiSource/ NIPSCO Hiring Event -REGISTRATION OPEN

2026 NiSource/ NIPSCO Hiring Event -REGISTRATION OPEN

NiSource

South Bend, IN • On-site

$18 - $20.50/hr

Other

PTO

Posted 14 days ago


NiSource rating

8.1

Company rating: 8.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

27th of 50 rated energy and utility


Job description

NiSource / NIPSCO Construction Hiring Event

Onsite Interviews Now Hiring

Join NiSource / NIPSCO for an exclusive Construction Hiring Event for our Power Generation Construction Division! These roles will be a part of building new and updating existing power infrastructure to support data center projects throughout Northwest Indiana. This is your opportunity to meet hiring leaders, learn more about our growing projects, and participate in onsite interviews for critical roles supporting infrastructure and energy projects across Northwest Indiana.

📅 Event Details

This is an inviteonly hiring event. After reviewing applications, our Talent Acquisition team will extend invitations only to candidates whose experience, qualifications, and alignment with NIPSCO's culture and values best match our current hiring needs.

Qualified applicants will receive a followup email with the event's date, time, location, and checkin instructions.

Only candidates who receive an official invitation will be admitted to the event.

Now Hiring - Construction & Project Roles

We are actively seeking experienced professionals for the following positions:

  • Project Managers (EPC, Infrastructure, Utility)

  • Construction Managers (electric, utility, large project)

  • Project Engineers (ABET accredited)

  • Construction Coordinators (military, veteran applicants encouraged)

  • Project Cost Analysts (accounting or finance background, advanced Microsoft Excel skills,)

  • Project Schedulers (project controls, P6 proficiency)

  • Project Estimators (Power Generation)

📍 Work Location:
Roles will be based in Valparaiso, Indiana, and at field locations throughout Northwest Indiana.

Why Join NiSource/ NIPSCO?

At NiSource and NIPSCO, we're committed to powering our communities while investing in our people. We offer:

  • Competitive compensation & annual bonus opportunities

  • Comprehensive benefits starting Day One

  • Generous PTO, holidays, and parental leave

  • Career growth and development opportunities

  • Employee resource groups and inclusive culture

  • Opportunities to work on impactful energy infrastructure projects

Build the Future with Us

As part of one of the nation's leading energy companies, you'll play a key role in advancing safe, reliable, and sustainable energy solutions. Our construction and project teams are at the forefront of modernizing infrastructure and supporting the transition to cleaner energy.

📩 Questions?

Contact our recruiting team: oneHR@nisource.com

#HiringEvent #ConstructionJobs #NowHiring #NIPSCO #ProjectManagement #EnergyJobs #NorthwestIndiana #ValparaisoIN #OnsiteInterviews #InfrastructureCareers #BuildtheFutureofEnergy

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

  • E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish
  • Right to Work Poster(English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$44.80 - $57.19

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2026-06-23

Posting End Date (if applicable):

2026-07-15Please note that the job posting will close on the day before the posting end date.

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