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Night Shift Remote Patient Access Representative Jobs in Springfield, IL

BlueSky Telepsych

Psychiatrist (MD)

Springfield, IL · Remote

BlueSky Telepsych, LLC is a clinician-led, patient-centered behavioral health company dedicated to ... We strive to enhance access to care by offering telehealth consultations that prioritize privacy ...

BlueSky Telepsych

Psychiatrist (MD)

Springfield, IL · Remote

$130 - $240/hr

BlueSky Telepsych, LLC is a clinician-led, patient-centered behavioral health company dedicated to ... We strive to enhance access to care by offering telehealth consultations that prioritize privacy ...

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Night Shift Remote Patient Access Representative information

See Springfield, IL salary details

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How much do night shift remote patient access representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for night shift remote patient access representative in Springfield, IL is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.96 per hour, depending on experience, location, and employer.

What is a night shift remote patient access representative?

A Night Shift Remote Patient Access Representative is an administrative professional who works overnight hours, typically from a remote location, to assist patients with scheduling, registration, insurance verification, and other front-end healthcare processes. They serve as the first point of contact for patients seeking medical services outside of regular business hours. Their role helps ensure continuous patient support and smooth hospital or clinic operations by managing patient information, answering inquiries, and coordinating with other healthcare staff remotely.

What are the key skills and qualifications needed to thrive as a night shift remote patient access representative?

To excel as a Night Shift Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare terminology, typically supported by a high school diploma or equivalent. Proficiency in hospital management software, electronic health records (EHR) systems, and secure communication tools is crucial. Excellent communication, problem-solving, and the ability to work independently during night hours are standout soft skills. These abilities ensure accurate patient information management, a positive patient experience, and efficient operations outside of regular business hours.

What are the main challenges faced by night shift remote patient access representatives and how can they be managed?

Night Shift Remote Patient Access Representatives often encounter challenges such as handling high patient volumes during off-hours, managing time zone differences, and maintaining effective communication with both patients and daytime healthcare staff. To manage these, it’s important to develop strong organizational skills, stay updated on hospital protocols, and use clear documentation to ensure seamless patient handoffs. Building routines for self-care and staying connected with team members through scheduled check-ins can also help maintain productivity and job satisfaction.

What is the difference between Night Shift Remote Patient Access Representative vs Night Shift Medical Scheduler?

AspectNight Shift Remote Patient Access RepresentativeNight Shift Medical Scheduler
CredentialsHigh school diploma; healthcare customer service experienceHigh school diploma; healthcare scheduling experience
Work EnvironmentRemote, night shift, healthcare call centersRemote or on-site, night shift, healthcare facilities
Employer & IndustryHospitals, clinics, insurance companiesHospitals, outpatient clinics, healthcare providers
Primary ResponsibilitiesPatient check-in, insurance verification, appointment schedulingScheduling patient appointments, coordinating provider calendars

Both roles involve remote work during night shifts within the healthcare industry. The Night Shift Remote Patient Access Representative focuses on patient check-in and insurance tasks, while the Night Shift Medical Scheduler primarily manages appointment scheduling. They share similar credentials and work environments but differ in specific responsibilities.

What are popular job titles related to Night Shift Remote Patient Access Representative jobs in Springfield, IL?

For Night Shift Remote Patient Access Representative jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Night Shift Remote Patient Access Representative jobs in Springfield, IL look for?

The top searched job categories for Night Shift Remote Patient Access Representative jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Night Shift Remote Patient Access Representative jobs?

Cities near Springfield, IL with the most Night Shift Remote Patient Access Representative job openings:

Night Shift Remote Patient Access Representative jobs near you
Infographic showing various Night Shift Remote Patient Access Representative job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,264 per year, or $18.9 per hour.

Spanish Bilingual Remote Customer Service Representative

Springfield, IL • Remote

VIMO INC.
See more jobs at VIMO INC.external

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 6 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

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