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Night Shift Remote Patient Access Representative Jobs in Decatur, GA

Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a ...

Remote Sales Representative Must be authorized to work in the US, no work visas offered at this ... You'll also have access to other insurance products like: - Final expense - Medical supplements ...

If you're an experienced prior authorization professional looking to make an impact in a collaborative, remote environment, we encourage you to apply today and help support timely patient access to ...

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Night Shift Remote Patient Access Representative information

See Decatur, GA salary details

$11

$18

$23

How much do night shift remote patient access representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for night shift remote patient access representative in Decatur, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.67 per hour, depending on experience, location, and employer.

What are the main challenges faced by night shift remote patient access representatives and how can they be managed?

Night Shift Remote Patient Access Representatives often encounter challenges such as handling high patient volumes during off-hours, managing time zone differences, and maintaining effective communication with both patients and daytime healthcare staff. To manage these, it’s important to develop strong organizational skills, stay updated on hospital protocols, and use clear documentation to ensure seamless patient handoffs. Building routines for self-care and staying connected with team members through scheduled check-ins can also help maintain productivity and job satisfaction.

What is a night shift remote patient access representative?

A Night Shift Remote Patient Access Representative is an administrative professional who works overnight hours, typically from a remote location, to assist patients with scheduling, registration, insurance verification, and other front-end healthcare processes. They serve as the first point of contact for patients seeking medical services outside of regular business hours. Their role helps ensure continuous patient support and smooth hospital or clinic operations by managing patient information, answering inquiries, and coordinating with other healthcare staff remotely.

What are the key skills and qualifications needed to thrive as a night shift remote patient access representative?

To excel as a Night Shift Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare terminology, typically supported by a high school diploma or equivalent. Proficiency in hospital management software, electronic health records (EHR) systems, and secure communication tools is crucial. Excellent communication, problem-solving, and the ability to work independently during night hours are standout soft skills. These abilities ensure accurate patient information management, a positive patient experience, and efficient operations outside of regular business hours.

What is the difference between Night Shift Remote Patient Access Representative vs Night Shift Medical Scheduler?

AspectNight Shift Remote Patient Access RepresentativeNight Shift Medical Scheduler
CredentialsHigh school diploma; healthcare customer service experienceHigh school diploma; healthcare scheduling experience
Work EnvironmentRemote, night shift, healthcare call centersRemote or on-site, night shift, healthcare facilities
Employer & IndustryHospitals, clinics, insurance companiesHospitals, outpatient clinics, healthcare providers
Primary ResponsibilitiesPatient check-in, insurance verification, appointment schedulingScheduling patient appointments, coordinating provider calendars

Both roles involve remote work during night shifts within the healthcare industry. The Night Shift Remote Patient Access Representative focuses on patient check-in and insurance tasks, while the Night Shift Medical Scheduler primarily manages appointment scheduling. They share similar credentials and work environments but differ in specific responsibilities.

What are popular job titles related to Night Shift Remote Patient Access Representative jobs in Decatur, GA?

For Night Shift Remote Patient Access Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Night Shift Remote Patient Access Representative jobs in Decatur, GA look for?

The top searched job categories for Night Shift Remote Patient Access Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Night Shift Remote Patient Access Representative jobs?

Cities near Decatur, GA with the most Night Shift Remote Patient Access Representative job openings:

Infographic showing various Night Shift Remote Patient Access Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,679 per year, or $18.6 per hour.

Patient Access Representative

PT Solutions Physical Therapy

Atlanta, GA • Remote

$19 - $20/hr

Full-time

PTO

Re-posted 18 days ago


PT Solutions Physical Therapy rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

268th of 887 rated healthcare providers


Job description

Job Overview & Responsibilities

 Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Access Representative, you'll play a vital role in delivering an exceptional patient experience by coordinating referrals and scheduling across a group of clinics within a regional support model. In this fast-paced, high-impact role, you'll ensure seamless appointment booking, accurate referral processing, and consistent execution of best-practice workflows.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!

What You Will Get 

In addition to the standard benefit offering, you can expect to receive: 

  • Competitive compensation with ability to earn performance-based incentives
  • Professional development through strategic internal platforms
  • Opportunity for career progression with a nationwide physical therapy practice
  • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
  • Reimbursement for endurance race entry fees

Your Responsibilities as a Patient Access Representative

  • Schedule patient appointments across clinics based on provider availability, patient needs, and location.
  • Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
  • Communicate proactively with patients and teams about scheduling updates, cancellations, and missing information.
  • Deliver a high-quality, patient-first experience while assisting with questions and providing support.
  • Accurately document scheduling activity and coordinate with internal teams to resolve issues.
  • Ensure compliance with HIPAA, insurance workflows, and documentation standards.
  • Collaborate with clinic and regional teams while contributing ideas to improve processes and patient access.
Qualifications & Pay Range

Required Skills & Abilities

  • Strong communication, collaboration, and customer service skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • High level of accuracy and attention to detail.
  • Strong problem solving and adaptability skills.
  • Proficiency in Microsoft Office and comfort using EMR and scheduling platforms.
  • Professional, empathetic, and patient-centered approach.

Qualifications 

  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • 1-2 years of experience in healthcare scheduling, patient access, or customer service preferred.
  • Experience using EMR systems and scheduling platforms strongly preferred.

Schedule

  • Full Time: Mon-Fri (10am-7pm ET)
  • 100% remote position supporting our Wellstar partnership in the Atlanta Metro area

Compensation

  • Pay Range: $19-$20/hr plus monthly incentive
  • (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)
Company Overview

Expanding Access to Quality Care 

At PT Solutions, we're more than colleagues; we're a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. 

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let's go further together and transform care.Join the #PTSLife today! 

To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn. 

Employment Type: FULL_TIME

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