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Night Shift Answering Service Remote Jobs in Renton, WA

ForgeFit

Remote Customer Service Specialist

Kent, WA · On-site +1

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

ForgeFit

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

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All JobsAnswering Service JobsNight Shift Answering Service Remote JobsNight Shift Answering Service Remote Jobs in Renton, WA

Night Shift Answering Service Remote information

See Renton, WA salary details

$7

$33

$59

How much do night shift answering service remote jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for night shift answering service remote in Renton, WA is $33.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $45.96 per hour, depending on experience, location, and employer.

What is a night shift answering service remote?

A Night Shift Answering Service Remote job involves handling incoming calls, messages, and inquiries for businesses outside of regular working hours. You will assist customers by providing information, taking messages, or directing calls to the appropriate contacts. This job is done from home, requiring a reliable internet connection, a quiet workspace, and strong communication skills. It typically involves working overnight or late evening hours to ensure 24/7 customer support for businesses in various industries.

What are the key skills and qualifications needed to thrive in the night shift answering service remote position, and why are they important?

To thrive as a Night Shift Answering Service Remote representative, you need strong verbal communication skills, reliable internet access, and proficiency in basic computer operations. Familiarity with call center software, multi-line phone systems, and customer relationship management (CRM) tools is often required. Excellent time management, attention to detail, and the ability to remain calm under pressure help candidates excel in this position. These skills and qualities are crucial for delivering professional, efficient service to clients during non-traditional hours when support is especially valued.

What are the typical work hours and scheduling expectations for a night shift answering service remote role?

Night shift answering service remote positions generally require you to work during late evening, overnight, or early morning hours, often in set shifts such as 11:00 PM to 7:00 AM or similar. Schedules may vary depending on the employer’s needs and can include weekends or holidays, as 24/7 coverage is often essential for these roles. Many companies provide set weekly schedules, while some offer flexible shift bidding or rotating shift patterns. It is important to be comfortable working independently during quiet hours, maintaining focus and professionalism while handling calls that come in outside of standard business times.

What are popular job titles related to Night Shift Answering Service Remote jobs in Renton, WA?

For Night Shift Answering Service Remote jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Night Shift Answering Service Remote jobs in Renton, WA look for?

The top searched job categories for Night Shift Answering Service Remote jobs in Renton, WA are:

What cities near Renton, WA are hiring for Night Shift Answering Service Remote jobs?

Cities near Renton, WA with the most Night Shift Answering Service Remote job openings:

Night Shift Answering Service Remote jobs near you
Infographic showing various Night Shift Answering Service Remote job openings in Renton, WA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $70,216 per year, or $33.8 per hour.

988 Crisis Services Clinician (multiple shifts)

Seattle, WA • On-site, Remote

Crisis Connections
Non-Profits • 51 - 200 employees
Learn more about Crisis Connectionsexternal

$37.24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
988 Crisis Services Clinician - Multiple Shifts
Make a life-saving impact when it matters most.
When the world is quiet, crisis doesn't stop. As a 988 Crisis Services Clinician, you'll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours-providing calm, expert guidance in moments of highest need.
Multiple Schedule:
  • Day Shift: Thursday-Saturday, 8:00AM - 4:00 PM (Pacific Time)
  • Swing Shift: Thursday-Saturday, 12:00PM - 8:00 PM (Pacific Time)
  • Night Shift: Thursday-Saturday, 12:00 AM - 8:00 AM (Pacific Time)
  • Swing Shift:
  • Call Team assignment
  • Fully remote (candidates must reside in WA, AZ, OH, or TX)

About the Program
988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care - 24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours.
Position Summary
The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide & Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff.
Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations.
Why Work the Night Shift?
  • Increased clinical autonomy and leadership responsibility
  • Fewer competing demands and distractions
  • Strong camaraderie with overnight teams
  • Opportunity to make a meaningful impact during peak-risk hours

Key Responsibilities
  • Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts
  • Support staff with suicide risk assessment, de-escalation, and crisis intervention
  • Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources
  • Provide real-time coaching, consultation, and feedback to staff
  • Ensure accurate and timely documentation in the electronic health record
  • Ensure compliance with all 988 program standards, policies, and procedures
  • Promote a professional, respectful, and supportive virtual team environment

Requirements
  • Master's degree in psychology, counseling, social work, or a related field
  • Mental Health Professional (MHP) status as defined by Washington State
  • Active Washington State credential or license, including:
    • LICSW or LSWAIC
    • LMHC or LMHCA
    • LMFT or LMFTA
    • Psychologist or Psychiatrist
    • Agency Affiliated Counselor (AAC)
  • Minimum of two years of crisis intervention experience
  • Strong verbal, written, and typing skills
  • Ability to work effectively in a remote, fast-paced overnight environment

Preferred Qualifications
  • Call center, hotline, or telephone assessment experience
  • Experience within public mental health systems (especially King County)
  • Additional training or certification in suicide prevention or trauma-informed care

Compensation & Union Representation
  • $37.24 per hour + $4.00 an hour differential for working the night shift.
  • OPEIU union-represented position

Benefits & Support
  • Excellent medical, dental, and vision coverage - Click here to see all our benefits
  • Generous Paid Time Off and 12 paid holidays
  • Annual wage increases
  • 403(b) retirement plan
  • ORCA transit pass discount
  • Free parking
  • Flexible scheduling
  • Self-care tools and weekly check-ins with your supervisor
  • Commitment to diversity, equity, and inclusion-BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply

Working Conditions
This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided.
Join Us
If you're a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we'd love to hear from you.
Your calm presence could be someone's lifeline.
Salary Description
$37.24 per hour + $4.00 per hour differential

Apply