1

Night Shift Amazon It Help Desk Jobs in Rio Rancho, NM

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

Help Desk Analyst

Albuquerque, NM · On-site

$19.75 - $27.25/hr

At least 1 year of help desk or IT support experience preferred. * Working knowledge of Windows operating systems, Microsoft 365, and Outlook in an end-user support setting. * Familiarity with basic ...

Provide general help desk support to JNWC * Monitor internal and external help desk ticketing and ... Provide 24/7/365 IT support to JNOC * Oversee Information Assurance certificate renewal * Maintains ...

Provide general help desk support to JNWC * Monitor internal and external help desk ticketing and ... Provide 24/7/365 IT support to JNOC * Oversee Information Assurance certificate renewal * Maintains ...

Provide general help desk support to JNWC * Monitor internal and external help desk ticketing and ... Provide 24/7/365 IT support to JNOC * Oversee Information Assurance certificate renewal * Maintains ...

Serve as the first point of contact for routine help desk requests and communicate expected ... External IT Support Coordination * Serve as the onsite contact for issues requiring assistance from ...

New

Essential Responsibilities Help Desk and User Support * Provide timely, professional technical ... External IT Support Coordination * Serve as the onsite contact for issues requiring assistance from ...

New

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... help make team operations more efficient. - Serving as the first point of escalation ...

next page

Showing results 1-20

Night Shift Amazon It Help Desk information

See Rio Rancho, NM salary details

$11

$21

$31

How much do night shift amazon it help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for night shift amazon it help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Night Shift Amazon It Help Desk vs Night Shift IT Support Specialist?

AspectNight Shift Amazon It Help DeskNight Shift IT Support Specialist
CredentialsTypically requires CompTIA A+ or similar certificationsOften requires CompTIA A+ or Network+ certifications
Work EnvironmentAmazon data centers, corporate offices, or remote supportCorporate offices, data centers, or client sites
Employer & Industry UsagePrimarily Amazon, retail, and e-commerce sectorsVarious industries including tech, finance, and retail
Job FocusTechnical support, troubleshooting, ticket resolutionHardware/software support, network issues, user assistance

Both roles involve technical support and troubleshooting, often requiring similar certifications. The Amazon It Help Desk typically focuses on supporting Amazon's infrastructure and customers, while IT Support Specialists may work across multiple industries and organizations. The work environment and job responsibilities are comparable, making these roles closely related in the tech support field.

Does Amazon hire for night shift?

Yes, Amazon hires for night shift positions, including roles such as IT Help Desk staff, to support 24/7 operations. These roles often require working overnight hours and may involve troubleshooting technical issues, using tools like remote support software, and maintaining operational efficiency during non-standard hours.

What are popular job titles related to Night Shift Amazon It Help Desk jobs in Rio Rancho, NM?

For Night Shift Amazon It Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Night Shift Amazon It Help Desk jobs in Rio Rancho, NM look for?

The top searched job categories for Night Shift Amazon It Help Desk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Night Shift Amazon It Help Desk jobs?

Cities near Rio Rancho, NM with the most Night Shift Amazon It Help Desk job openings:

Infographic showing various Night Shift Amazon It Help Desk job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago


Job description

Description
The IT Help Desk role is to support the stable operation of the information technology systems of The Downs Racetrack and Casino. This includes all duties that are applicable to a Tier I support and possible some Tier II support.
He/she is responsible for providing technical assistance and support related to computer systems, hardware, or software. This individual responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required.
It is expected the person will be a service minded individual, with strong attention to detail and organization.
This position requires that the applicant be at least 21 years of age. The applicant must be able to obtain and maintain a New Mexico Gaming Work Permit which requires a credit and background check.
The Downs at Albuquerque, Inc is an equal opportunity employer. The Downs does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status or any other basis covered under federal, state or local law. Employment with the Downs is decided on qualifications, merit and business need.
Job Type: Full-time
Benefits:
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person