Description
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities
• Respond to guest inquiries, process reservations, and check-ins alongside other front desk agent tasks as required.
• Close the business day and start new.
• Ensure all guests feel they are having an exceptional experience at the property
• Process additional administrative, bookkeeping. and accounting procedures as required
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications
• Able to work overnight shifts.
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Diploma or equivalent from high school is required; some college is desired
• Outstanding communication skills and excellent customer service skills are required
• Overnight shift; requires flexible hours