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Night Shift 211 Operator Jobs in Indiana (NOW HIRING)

Trifecta Medical LLC

Be Seen First

Brake Press, Night Shift

Plainfield, IN · On-site

$21 - $24/hr

Trifecta Medical currently has an opening on night shift for an Experienced Brake Press Operator for our Plainfield, Indiana facility. Duties: * Determines sequence of operations by studying ...

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All Jobs211 Operator JobsNight Shift 211 Operator JobsNight Shift 211 Operator Jobs in Indiana

Night Shift 211 Operator information

What is a night shift 211 operator?

Night Shift 211 Operators are professionals who work overnight hours answering calls to the 2-1-1 helpline, which provides information and referrals for health, human, and social services. They assist callers with a variety of needs, such as finding emergency shelter, food assistance, mental health resources, and other essential services. Working the night shift, these operators are crucial for helping individuals and families who need support outside of regular business hours. They must be compassionate, resourceful, and skilled in crisis intervention to provide accurate information and emotional support.

What are the key skills and qualifications needed to thrive as a night shift 211 operator?

To excel as a Night Shift 211 Operator, you need strong communication, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with call center software, resource databases, and sometimes crisis intervention certifications is important for effectively handling diverse inquiries. Patience, resilience, and empathy are crucial soft skills for managing stressful or emotionally charged situations during overnight hours. These skills ensure effective support for callers in need while maintaining professionalism and service quality throughout the night.

What are some common challenges faced by night shift 211 operators, and how can they be managed effectively?

Night Shift 211 Operators often encounter unique challenges such as handling a higher volume of crisis calls, working with limited on-site resources, and managing fatigue due to overnight hours. To manage these challenges, operators are trained in crisis intervention techniques, time management, and self-care strategies. Many organizations provide access to supervisors or mental health professionals during the shift for immediate support. Developing strong communication skills and resilience is key to thriving in this role.

What is the difference between Night Shift 211 Operator vs Night Shift 911 Dispatcher?

AspectNight Shift 211 OperatorNight Shift 911 Dispatcher
Required CertificationsNone typically required, but customer service or call center experience helpfulEmergency dispatch certification often required
Work EnvironmentCall centers, customer service settings, non-emergency linesEmergency call centers, public safety environments
Employer & IndustryNon-profit agencies, community services, information linesPolice, fire departments, emergency services

While both roles involve handling phone calls during night shifts, Night Shift 211 Operators focus on providing community information and non-emergency assistance, often with minimal certifications. In contrast, Night Shift 911 Dispatchers handle emergency calls, requiring specialized training and certifications to coordinate urgent public safety responses. The roles differ mainly in the nature of calls managed and the required qualifications, but both operate during night hours in communication centers.

Do night shift 211 operator jobs pay more?

Night shift 211 operator jobs often pay slightly higher wages than daytime positions due to the unsociable hours and increased demand for overnight coverage. However, pay rates vary based on location, experience, and employer policies, and additional benefits such as shift differentials may also influence overall compensation.

What are popular job titles related to Night Shift 211 Operator jobs in Indiana?

For Night Shift 211 Operator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Night Shift 211 Operator jobs in Indiana look for?

The top searched job categories for Night Shift 211 Operator jobs in Indiana are:

What cities in Indiana are hiring for Night Shift 211 Operator jobs?

Cities in Indiana with the most Night Shift 211 Operator job openings:

Night Shift 211 Operator jobs near you

Fabricating Operator-Night Shift

Sequel Wire and Cable LLC

Argos, IN

$20/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Description

Would you like to help revolutionize the wire and cable industry? Sequel Wire and Cable located in Argos, IN is focused on humbly revolutionizing every facet of the wire and cable industry. We believe in employing the latest technologies, hiring the best employees, and maintaining an unrelenting focus on taking care of the customer.


Successful employees of Sequel Wire and Cable will be driven to provide our customers with the best possible quality and service, when and where the customer requires it. Additionally, at Sequel, we're looking for people with an entrepreneurial spirit with a constant eye for continuous improvement in all aspects of their job.


Starting pay begins at $20.00 per hour, with higher rates available for candidates who bring relevant experience.


Reporting to the Plant Manager, the Night Shift Fabricating Operator is responsible for efficiently operating Sequel's copper drawing and bunching equipment. Key duties include performing equipment setup, operating machinery, and continuously monitoring production processes.


 Essential Job Functions:

Read and comprehend production work orders and Standard Operating Procedures (SOPs).

Use overhead cranes and forklift to move materials.

Complete and record quality testing. 

Complete all required paperwork.

Operate and maintain machinery and equipment.

Adhere to all safety procedures.

Maintain a clean work area. 

Use a computer to enter production information and generate labels. 

Meet all production and quality goals and standards.


Skills and Abilities

Ability to work in a team-oriented environment.

Working knowledge of computers.

Forklift driving experience desired, training provided.

Use of overhead cranes desired, training provided.

Knowledge of wire and cable manufacturing processes is a plus.

Understand and adhere to ISO certification requirements. 

Ability to work overtime.

Ability to work weekends.

Strong attention to detail.


Qualifications

High School diploma, GED or equivalent. 

Previous manufacturing experience- wire and cable manufacturing is a plus.

Ability to read and understand work orders and product specifications.

Computer experience is desired.


Work Environment

The essential functions of this job require working within a production facility with exposure to various noise levels from machinery and equipment. 


Physical Demands

This is an active role as the employee will work in a manufacturing environment.  While performing the essential functions of the job the employee will be required to stand, balance or walk on a consistent basis during a 12-hour shift and may on a frequent basis be required to twist, turn, stoop, squat, kneel, bend or reach.  The employee must use safe lifting techniques when lifting objects up to 50 pounds and carry out repetitive hand/wrist movements to include forearm rotation. Specific vision abilities required for the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.  The employee is frequently required to listen and speak and use their hands to operate equipment.


Work Schedule

Our facility operates 24/7. Qualified candidates must be able to work a flexible/rotating work schedule, including weekends, and cover overtime as needed. Night shift hours are 5p to 5a EST. 


Benefits

We provide high-quality jobs with competitive pay and benefits for all employees and their families. We believe it is our responsibility to enable our employees to provide a quality life for their families. Our benefits include:

Paid Vacation

Paid Holidays-including 2 floating holidays

Medical, Dental, and Vision insurance with generous employer paid portion keeping the employee's cost low.

401k with company match

Company paid Life Insurance 

Short- and Long-Term Disability 

Referral Program

Incentive Bonus


Job Classification: FLSA Status: non-exempt, job classification: full-time


Company is a tobacco and drug-free workplace. 

We use E-Verify to confirm the identity and employment eligibility of all new hires. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Sequel Wire and Cable is an Equal Opportunity Employer 

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