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Night Network Operations Center Noc Technician Jobs in California

NOC Technician

Riverside, CA · On-site

$49.60/hr

NOC Technician The Network Operations Center (NOC) Technician plays a crucial, frontline role in maintaining the integrity of the campus IT infrastructure. This position is responsible for Tier-1 ...

Lead network monitoring and control activities within a Network Operations Center (NOC) environment ... Provide guidance and mentoring to junior technicians. * Other duties as assigned or required.

Lead network monitoring and control activities within a Network Operations Center (NOC) environment ... Provide guidance and mentoring to junior technicians. * Other duties as assigned or required.

Lead network monitoring and control activities within a Network Operations Center (NOC) environment ... Provide guidance and mentoring to junior technicians. * Other duties as assigned or required.

MANAGER, NETWORK OPERATIONS CENTER Work with brilliant, passionate engineers to tackle difficult ... The successful NOC Manager builds, leads, and inspires teams of engineers, technicians ...

MANAGER, NETWORK OPERATIONS CENTER Work with brilliant, passionate engineers to tackle difficult ... The successful NOC Manager builds, leads, and inspires teams of engineers, technicians ...

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Night Network Operations Center Noc Technician information

What are the key skills and qualifications needed to thrive as a Night Network Operations Center (NOC) Technician, and why are they important?

To thrive as a Night Network Operations Center (NOC) Technician, you need a solid understanding of networking concepts, troubleshooting skills, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is often required. Strong attention to detail, effective communication, and the ability to work independently under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, minimize downtime, and maintain reliable network operations during critical overnight hours.

What are some unique challenges faced by Night Network Operations Center (NOC) Technicians, and how can they best prepare for them?

Night NOC Technicians often encounter challenges such as working independently during overnight hours, responding to critical network incidents when resources may be limited, and managing fatigue associated with shift work. To succeed, it's important to develop strong troubleshooting skills, maintain clear communication with day-shift teams, and establish a consistent sleep routine to mitigate the effects of working nights. Additionally, proactively documenting issues and resolutions helps ensure seamless handoffs and supports efficient network operations.

What is a Night Network Operations Center (NOC) Technician?

A Night Network Operations Center (NOC) Technician is an IT professional who monitors and manages network systems during nighttime hours to ensure optimal performance and security. Their responsibilities include identifying and troubleshooting network issues, responding to alerts, coordinating with other IT staff, and maintaining system uptime. They play a crucial role in minimizing downtime and providing 24/7 support for network infrastructure, often working overnight shifts to cover off-hours operations. This role is essential for organizations that require continuous network availability.

What is the difference between Night Network Operations Center Noc Technician vs Network Support Specialist?

AspectNight Network Operations Center Noc TechnicianNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 NOC, monitoring networks overnightOffice-based, troubleshooting during business hours
Employer & IndustryTelecom, ISPs, data centersIT firms, corporate IT departments

The Night Network Operations Center Noc Technician primarily monitors and maintains network systems overnight in a 24/7 environment, focusing on real-time issue detection. The Network Support Specialist typically provides troubleshooting and support during regular hours. Both roles often require similar certifications and work in related industries, but their schedules and primary responsibilities differ.

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Network Operations Center (NOC) Technician

Qualus

Sacramento, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Position Overview

Power your Career with Qualus as a Network Operations Center (NOC) Technician! We are seeking a driven and detail-oriented NOC Technician, or Network Specialist, to provide on-site technical support and proactive monitoring for network systems within a high-demand environment. The ideal candidate will bring hands-on experience with Cisco networking equipment, network troubleshooting protocols, and enterprise monitoring tools. This is a full-time role offering a flexible schedule, supporting a critical operations team focused on maintaining uptime, performance, and network integrity. 

This position will be an onsite role in Sacramento, CA. There's Free Parking and a choice of work shift: either 3x12-hour days OR 4x10-hour days.

Responsibilities
  • Monitor and provide technical support for Cisco routers, switches, VoIP systems, and IP/SNMP-connected devices within WAN, LAN, VPN, and Wireless environments.

  • Utilize network troubleshooting tools (e.g., ping, traceroute, nslookup, SSH/Telnet) to identify and resolve connectivity and performance issues.

  • Collaborate with Network Engineering, Field Divisions, SOC, service providers, Telcos, and vendors to report and remediate network-related incidents.

  • Work with 2nd and 3rd level support teams to ensure technical documentation is accurate and up to date.

  • Leverage enterprise tools such as ServiceNow, network monitoring platforms, and MS Office suite to track and resolve events and incidents.

  • Communicate clearly and effectively across teams to support real-time problem-solving and incident response.

Qualifications
  • 3+ years of experience in a Network Operations Center (NOC) or similar technical support role.
  • Strong understanding of WAN, LAN, Wireless, VPN, and VolP networks.
  • Strong understanding of TCP/IP addressing and multi-domain network architecture.
  • Experience with enterprise tools including ServiceNow, MS Office, and network monitoring/event management platforms.
  • Demonstrated expertise in troubleshooting via SSH/Telnet, ping, traceroute, nslookup, and other common network tools. 
  • Excellent verbal and written communication and collaboration skills.Motivated self-starter with the ability to learn quickly and adapt to evolving environments.
  • Previous experience working in utilities, large data centers, or similarly structured technical environments (preferred). 

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Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada.

EEO

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

Employment Type: FULL_TIME