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Ng911 Jobs (NOW HIRING)

Atos

SD · On-site

Monitor emerging technologies (NG911, IP-based routing, GIS integration) and integrate them into product strategy. Product Management * Own end-to-end product lifecycle processes, including: * Market ...

Innosoul inc

Telecom/Network Technician

Raleigh, NC · On-site

$22.75 - $29.50/hr

NC-803556 Onsite/Local Telecom/Network Technician (night shift/12+) with anti-virus, firewalls/switches, Juniper/VMWare/Microsoft/Cisco, cabling, VOIP, NOC, ESInet/NG911, Salesforce, Help desk ...

Atos

BUSINESS & MANAGEMENT CONSULTANT

Irving, TX · On-site

$46K - $53K/yr

Responsibilities : • Define and execute the R&D roadmap for Emergency 911 software products. • Ensure alignment with NENA i3 and other industry standards. • Monitor emerging technologies (NG911 ...

Axon

OR · On-site

$55.25 - $71.25/hr

Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings. Sales Enablement & Collaboration * Work alongside Sales, Product, and ...

Atos

TECHNICAL ENGINEER

Boca Raton, FL · On-site

Fulltime We're looking for a Cloud DevOps Engineer to join our DevOps team in supporting and expanding our NG911 solution hosted in Google Cloud Platform (GCP). This role is ideal for someone ...

Atos

TECHNICAL ENGINEER

Boca Raton, FL · On-site +1

Fulltime We're looking for a Cloud DevOps Engineer to join our DevOps team in supporting and expanding our NG911 solution hosted in Google Cloud Platform (GCP). This role is ideal for someone ...

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All JobsNg911 Jobs

Ng911 information

See salary details

$39K

$84.5K

$164.5K

How much do ng911 jobs pay per year?

As of Jun 10, 2026, the average yearly pay for ng911 in the United States is $84,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $101,000.00 per year, depending on experience, location, and employer.

What is the difference between Ng911 vs Emergency Communications Dispatcher?

AspectNg911Emergency Communications Dispatcher
Required CredentialsNG911 certification, technical knowledge of IP-based systemsEmergency dispatch training, certification in emergency communication
Work EnvironmentTechnical, IT-focused environment, often in control centersPublic safety centers, call-taking environment
Employer & IndustryPublic safety agencies, emergency communication providersPolice, fire, EMS agencies
Common Search & ComparisonYesYes

Ng911 specialists focus on managing Next Generation 911 systems, including technical setup and maintenance, while Emergency Communications Dispatchers handle emergency calls and coordinate response teams. Both roles are vital in public safety but differ in technical versus operational focus.

What are some common challenges faced by NG911 professionals when implementing new emergency communication systems?

NG911 professionals often encounter challenges related to integrating new digital technologies with legacy 911 infrastructure, ensuring system interoperability, and maintaining cybersecurity standards. Additionally, coordinating with multiple agencies and stakeholders to standardize protocols can be complex. Staying up to date with evolving regulations and training dispatch staff on new systems are also key parts of the role, requiring adaptability and strong project management skills.

What are the key skills and qualifications needed to thrive as an NG911 (Next Generation 911) Specialist, and why are they important?

To thrive as an NG911 Specialist, you need a solid background in emergency communications systems, networking, and IT, often supported by relevant certifications such as CompTIA Network+ or APCO/NENA training. Familiarity with IP-based telephony, GIS mapping systems, and CAD (Computer-Aided Dispatch) software is typically required. Strong problem-solving skills, adaptability, and effective communication are crucial soft skills for managing technical issues and collaborating with public safety teams. These skills ensure reliable, efficient emergency response operations as 911 systems transition to digital, data-driven platforms.

What is NG911?

NG911, or Next Generation 911, refers to an updated emergency communications system designed to replace the traditional 911 infrastructure. NG911 enables the public to send voice, text messages, photos, and videos to 911 call centers, enhancing emergency response capabilities. It uses modern internet-based technologies to improve call routing, location accuracy, and interoperability between agencies. This system supports a faster, more reliable, and flexible way for people to reach emergency services, especially as communication habits evolve.
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Ng911 jobs near you
Communications Engineer

Communications Engineer

SoftSages Technology

Malvern, PA • On-site

Other

Posted 16 days ago

Job description

Job Description

Job Title: Emergency Communications Engineer
Location: NYC, NY(Fully Onsite)
Requirements: Driver's License required

Summary:
Support critical NYC emergency communication systems (911, Text-to-911, NG911). Ensure the reliability and performance of emergency communications infrastructure and coordinate with vendors and service providers.

Must-Have Skills & Experience:

  • 8+ years supporting data center or field communications systems

  • 8+ years in network support, LAN/WAN troubleshooting

  • 8+ years in communications routing, transport, and delivery (Wireline, Wireless, VoIP)

  • Proficient with networking hardware, telecommunication cabling standards, and documentation tools (Excel, Visio, Word)

  • Experience with LEC circuit termination and computing systems/hardware

  • Physically capable of installing and managing cabling and equipment

  • Willingness to travel within NYC and be available for on-call, after-hours, and weekend work

  • Ability to follow detailed technical documentation