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Ng911 Jobs in Indiana (NOW HIRING)

$110K - $120K/yr

By leading Next Generation 911 (NG911) deployments, you will enable the essential collaboration between public safety agencies, defense, and enterprises that is vital to "Solving for safer". We ...

Ng911 information

What is NG911?

NG911, or Next Generation 911, refers to an updated emergency communications system designed to replace the traditional 911 infrastructure. NG911 enables the public to send voice, text messages, photos, and videos to 911 call centers, enhancing emergency response capabilities. It uses modern internet-based technologies to improve call routing, location accuracy, and interoperability between agencies. This system supports a faster, more reliable, and flexible way for people to reach emergency services, especially as communication habits evolve.

What are the key skills and qualifications needed to thrive as an NG911 specialist?

To thrive as an NG911 Specialist, you need a solid background in emergency communications systems, networking, and IT, often supported by relevant certifications such as CompTIA Network+ or APCO/NENA training. Familiarity with IP-based telephony, GIS mapping systems, and CAD (Computer-Aided Dispatch) software is typically required. Strong problem-solving skills, adaptability, and effective communication are crucial soft skills for managing technical issues and collaborating with public safety teams. These skills ensure reliable, efficient emergency response operations as 911 systems transition to digital, data-driven platforms.

What are common challenges faced by NG911 professionals when implementing new emergency communication systems?

NG911 professionals often encounter challenges related to integrating new digital technologies with legacy 911 infrastructure, ensuring system interoperability, and maintaining cybersecurity standards. Additionally, coordinating with multiple agencies and stakeholders to standardize protocols can be complex. Staying up to date with evolving regulations and training dispatch staff on new systems are also key parts of the role, requiring adaptability and strong project management skills.

What is the difference between Ng911 vs Emergency Communications Dispatcher?

AspectNg911Emergency Communications Dispatcher
Required CredentialsNG911 certification, technical knowledge of IP-based systemsEmergency dispatch training, certification in emergency communication
Work EnvironmentTechnical, IT-focused environment, often in control centersPublic safety centers, call-taking environment
Employer & IndustryPublic safety agencies, emergency communication providersPolice, fire, EMS agencies
Common Search & ComparisonYesYes

Ng911 specialists focus on managing Next Generation 911 systems, including technical setup and maintenance, while Emergency Communications Dispatchers handle emergency calls and coordinate response teams. Both roles are vital in public safety but differ in technical versus operational focus.

What are popular job titles related to Ng911 jobs in Indiana?

For Ng911 jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ng911 jobs in Indiana look for?

The top searched job categories for Ng911 jobs in Indiana are:

What cities in Indiana are hiring for Ng911 jobs?

Cities in Indiana with the most Ng911 job openings:

Infographic showing various Ng911 job openings in Indiana as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution.

Emergency Call Handling Project Manager (US Remote)

Motorola

Remote

$110K - $120K/yr

Full-time

Medical, Dental, Retirement

Posted 4 days ago


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 159 rated electronics manufacturers


Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewAt Motorola Solutions, everything starts with safety. Our Emergency Call Handling team builds and connects critical command center technologies to help protect people, property, and places. By leading Next Generation 911 (NG911) deployments, you will enable the essential collaboration between public safety agencies, defense, and enterprises that is vital to "Solving for safer".
Job Description

We believe that everything starts with our people, empowering every Motorolan to do their best work to help protect what matters most. As an Emergency Call Handling Project Manager, you will manage the full lifecycle of complex software and system integrations for critical public safety infrastructure. You will bring together customer-facing delivery, financial oversight, and mission-critical reliability to ensure call centers and emergency responders can operate seamlessly when it matters most. Qualified candidates may qualify with a Bachelor's degree or equivalent practical experience.

Key Responsibilities:

Project Integration & Planning

  • Manage the complete project lifecycle from initiation to formal handover, applying established project management methodologies

  • Establish Master Project Plans and schedules using modern project management software to track milestones and baseline progress

  • Coordinate internal cross-functional teams to align operational workflows and business objectives

Financial & Scope Governance

  • Oversee project budgets including capital and labor expenditures while monitoring revenue and margin health

  • Lead formal financial reviews with leadership to keep deployment costs within approved parameters

  • Oversee change control processes and manage smooth transitions from legacy infrastructure to NG911 systems

Risk & Stakeholder Engagement

  • Maintain Risk Registers and actionable mitigation plans to proactively resolve potential deployment obstacles

  • Serve as the central point of contact for external customers, subcontractors, and enterprise partners

  • Facilitate project kick-offs, executive steering committee meetings, and regular status reviews across all stakeholders

Job Requirements:

Technical Expertise

  • Project Management Tools expertise using MS Project, Smartsheets, cloud-based collaboration software (Google Workspace), or similar applications

  • Methodologies proficiency applying PMBOK standards, with PMP or CAPM certifications

  • Public Safety Communications expertise across NG911 solutions, emergency call handling software, or dispatch infrastructure

  • Language Proficiency requiring excellent command of written and spoken English

Professional Experience

  • Customer Success focus to prioritize long-term customer goals during deployment

  • Financial Management acumen to analyze project costs, accelerate revenue recognition, and contain operational expense

  • Risk Assessment experience implementing risk mitigation strategies across complex rollouts

  • Stakeholder Collaboration experience communicating effectively across cross-functional teams and senior leaders

Preferred Qualifications

  • Domain knowledge of Police, Fire, or EMS operational workflows

Target Base Salary Range:$110,000 - $120,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1

LI-Remote


Basic Requirements
  • High School Diploma or equivalent

  • 5+ years of Project Management experience

  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract


Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.


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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928