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Nextgen Help Desk Support Jobs (NOW HIRING)

eCom Solutions Inc

Help Desk Support I

Golden, CO · On-site

$20.75 - $28/hr

Job Summary : eCom Solutions Inc is seeking a Help Desk Support I to provide technical assistance and support for computer systems and software applications. The role involves managing help desk ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is responsible for ...

Crowdstaffing

Help Desk Support

Denver, CO

$20.50 - $27.75/hr

... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...

New Hope

Help Desk Support Technician

Rock Hill, SC

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical assistance and support. This role is responsible for providing timely, customer-focused technical support ...

TEKsystems

Help Desk Support

Southfield, MI · On-site

$29/hr

Description Their help desk supports several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day. They use ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

The Help Desk Technician serves as the first point of contact for employees seeking technical assistance and support. This role is responsible for providing timely, customer-focused technical support ...

Nabholz Construction Services

Help Desk Support

Conway, AR

$17.50 - $23.75/hr

Provides support to all end users on a variety of issues. Identifies, researches, and resolves end ... Follow standard help desk procedures. * Follow up with customers and users to ensure complete ...

Dixon

Help Desk Support Specialist

Chestertown, MD · On-site

$45K - $65K/yr

Help Desk Support Specialist Location : 1 Dixon Square, Chestertown, MD 21620 Hours: 8:00 AM - 5:00 PM, Monday through Friday Pay Range: $45k - $65k/annually Make the Right Connection--Build Your ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

Nabholz Construction Services

Help Desk Support

Conway, AR · On-site

$17.50 - $23.75/hr

Provides support to all end users on a variety of issues. Identifies, researches, and resolves end ... Follow standard help desk procedures. * Follow up with customers and users to ensure complete ...

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta ...

DuraServ Corp

Help Desk Support Specialist

Coppell, TX · On-site

Help Desk Support Specialist | IT | Tier II Support | Azure. O365. Dynamics 365. Own the Stack. DuraServ Corporate | Coppell, TX | On-Site Role | No Travel Required This Is Where Tier II Actually ...

TEKsystems

Help Desk Support

Southfield, MI · On-site

$29/hr

Description Their help desk supports several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day. They use ...

Healthcare Support Staffing

Help Desk Support

Mason, OH · On-site

$18.75 - $25.50/hr

Company Description With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering ...

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Nextgen Help Desk Support information

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How much do nextgen help desk support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for nextgen help desk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Nextgen Help Desk Support jobs?

For Nextgen Help Desk Support jobs, the most frequently searched job titles are:

Infographic showing various Nextgen Help Desk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Support I

Golden, CO • On-site

eCom Solutions Inc
See more jobs at eCom Solutions Incexternal

$20.75 - $28/hr

Full-time

Re-posted 16 days ago

Job description

Job Summary:
eCom Solutions Inc is seeking a Help Desk Support I to provide technical assistance and support for computer systems and software applications. The role involves managing help desk tickets, responding to customer inquiries, and resolving IT issues while ensuring customer satisfaction.
Responsibilities:
• Manage Help Desk tickets in a timely manner
• Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
• Document customer interactions
• Resolve customer reported issues
• Escalate unresolved issues to the next Tier
• Install, make changes and repair computer hardware and software
• Monitor and respond quickly to incoming requests related to IT issues.
• Maintain computer systems and act as support if any system goes down.
• Assist with onboarding and offboarding of new or outgoing users.
• Install, configure, maintain and upgrade PC software.
Qualifications:
Required:
• Experience working in a help desk environment
• Flexibility to work a variety of shifts with minimal notice
• Must have reliable transportation
• Must be able to pass a background check
• Proficiency with Windows and IOS computers
• Excellent oral and written communication skills
• Detail oriented and highly organized to keep tickets in order
• Ability to remain calm and professional in stressful situations
• Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
• Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
• Understanding and appreciation for information security within systems and user devices.
• Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
• Able to complete on site work 100% of the time
Preferred:
• Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
Company:
eCom Solutions Inc., headquartered in Charlotte, NC, is a certified Minority Business Enterprise (MBE) established in 2002. Founded in 2002, the company is headquartered in Johnston, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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