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Network Troubleshooting Jobs in Georgia (NOW HIRING)

Velofi

Network Engineer

Brunswick, GA · On-site

Troubleshoot connectivity, image quality, and recording issues. * Ensure proper placement and ... Document configurations, network diagrams, and service updates. * Escalate complex issues to ...

Dalton Utilities

Network Engineering

Dalton, GA · On-site

$25.60 - $44.60/hr

Strong understanding of network design, security, and troubleshooting principles. Working knowledge of Windows and Linux operating systems. Familiarity with networking protocols, routing, switching ...

The E Group

Be Seen First

Network Engineer

Atlanta, GA · On-site

$30 - $40/hr

Position Requirements: · Strong knowledge of both Cisco wired and wireless LAN network infrastructure technologies. · Configuration, troubleshooting and administration of Cisco Catalyst switches 9K ...

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Network Troubleshooting information

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How much do network troubleshooting jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for network troubleshooting in Georgia is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $24.57 per hour, depending on experience, location, and employer.

What is network troubleshooting?

A Network Troubleshooting job involves diagnosing, identifying, and resolving issues within a computer network to ensure smooth communication and connectivity. Professionals in this role analyze network problems, maintain hardware and software, configure routers and switches, and monitor performance. They work with IT teams to minimize downtime, improve network security, and optimize overall efficiency. Strong problem-solving skills, knowledge of networking protocols, and experience with diagnostic tools are essential for success in this role.

What are some of the common challenges faced in network troubleshooting?

Professionals in Network Troubleshooting often encounter challenges such as identifying the root cause of intermittent connectivity issues, managing multiple service requests under tight deadlines, and keeping up with rapidly evolving network technologies. Working under pressure to minimize downtime while collaborating with cross-functional IT teams and sometimes non-technical users can add complexity to the job. However, overcoming these challenges provides valuable hands-on experience, strengthens troubleshooting expertise, and can lead to advancement into roles such as network engineering or IT management.

What are the key skills and qualifications needed to thrive in network troubleshooting?

To excel in Network Troubleshooting, a solid understanding of networking fundamentals, TCP/IP protocols, and diagnostic methodologies is essential, typically supported by a degree in information technology or related certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with tools like Wireshark, network analyzers, and managing routers, switches, and firewalls is critical for identifying and resolving complex network issues. Strong analytical thinking, problem-solving abilities, and effective communication are important soft skills for this position. These skills ensure rapid, accurate problem resolution, minimize downtime, and maintain network performance for organizations.

How to learn network troubleshooting?

To learn network troubleshooting for a network troubleshooting role, start by understanding networking fundamentals such as TCP/IP, DNS, and DHCP. Gain hands-on experience with tools like ping, traceroute, and Wireshark, and consider obtaining certifications like CompTIA Network+ to validate your skills. Practical experience and continuous learning are essential for diagnosing and resolving network issues effectively.

What are some types of network troubleshooting jobs?

Network troubleshooting jobs include roles such as network support specialists, network administrators, and network engineers. These positions involve diagnosing and resolving connectivity issues, configuring network hardware and software, and ensuring network security using tools like diagnostic software and monitoring systems. Certifications like CompTIA Network+ or Cisco CCNA are often required or preferred.

What are popular job titles related to Network Troubleshooting jobs in Georgia?

For Network Troubleshooting jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Network Troubleshooting jobs in Georgia look for?

The top searched job categories for Network Troubleshooting jobs in Georgia are:

Network Troubleshooting jobs near you
Infographic showing various Network Troubleshooting job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,795 per year, or $22.5 per hour.

Back of House (BOH) Support Engineer - Crunchtime

Datum Software, Inc.

Atlanta, GA • On-site

Other

Posted 8 days ago

Job description

Good day greetings from Datum Technologies.,

Role: Back of House (BOH) Support Engineer – Crunchtime

Location: Remote/Hybrid – Atlanta, GA – Need local only.

Job Summary

We are seeking a Back of House (BOH) Support Engineer with mandatory hands-on experience supporting Crunchtime in enterprise restaurant environments. The role will focus on production support, incident management, application troubleshooting, POS integrations, inventory and labor systems, and restaurant operations technology within QSR environments.

Key Responsibilities

  • Provide L2/L3 production support for Crunchtime Inventory, Labor, Operations, and Reporting modules.
  • Troubleshoot application, data synchronization, inventory, labor, reporting, and restaurant operations issues.
  • Perform Root Cause Analysis (RCA) and drive permanent resolution of recurring incidents.
  • Support integrations between Crunchtime, POS systems, delivery aggregators, reporting platforms, and third-party applications.
  • Monitor application health, review logs, and proactively identify operational issues.
  • Work closely with restaurant operations teams, vendors, and engineering teams to resolve critical incidents.
  • Support software deployments, upgrades, UAT activities, and production releases.
  • Manage incidents, service requests, and problem tickets while meeting SLA commitments.
  • Troubleshoot restaurant technology hardware including printers, tablets, controllers, and networking components.
  • Analyze data and application issues using SQL, logs, and diagnostic tools.

Required Skills

  • Mandatory experience supporting Crunchtime applications in a production environment.
  • 5+ years of experience in QSR or restaurant technology support.
  • Strong understanding of Inventory Management, Labor Management, Restaurant Operations, and Reporting.
  • Experience supporting POS systems and restaurant technology integrations.
  • Strong incident management, troubleshooting, and RCA skills.
  • Experience with ServiceNow or similar ITSM tools.
  • SQL knowledge for data validation and troubleshooting.
  • Experience with log analysis, network diagnostics, and production support.
  • Strong communication and stakeholder management skills.

Preferred Skills

  • Experience supporting KFC, Inspire Brands, Yum!, or similar restaurant environments.
  • Knowledge of Wireshark, Putty, Windows administration, and network troubleshooting.
  • Exposure to Android/iOS device support.
  • Experience with Power BI, Tableau, and restaurant reporting platforms.

Note: Candidates without hands-on Crunch time support experience will not be considered.

Apply