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Network Support Jobs in South Riding, VA (NOW HIRING)

Description This role will be directly supporting the network/systems environment for VDOT's Traffic Operations Center (TOC) in Northern Virginia. The TOC provides 24x7x365 operations and supports ...

New

Description This role will be directly supporting the network/systems environment for VDOT's Traffic Operations Center (TOC) in Northern Virginia. The TOC provides 24x7x365 operations and supports ...

New

Network Technician

Ashburn, VA · On-site

$24 - $31/hr

... support and mentor field technicians · Collaborate with Ciena PM and engineering teams · Resolve ... network support · Experience in advanced provisioning & troubleshooting (mandatory) · ...

Network Technician

Ashburn, VA · On-site

$24 - $31/hr

... support and mentor field technicians · Collaborate with Ciena PM and engineering teams · Resolve ... network support · Experience in advanced provisioning & troubleshooting (mandatory) · ...

Track and escalate network support requests as needed to the appropriate staff. Work closely with other IT&S staff to resolve complicated issues in a timely and effective manner. * Provide timely and ...

The Network Engineer supports the organization's network infrastructure by assisting with routing and switching operations, troubleshooting network issues, and maintaining documentation. This role ...

Supports the daily operations of the agency's network infrastructure. This role focuses on monitoring, maintenance, and Tier 1-2 network troubleshooting. The candidate will work under the guidance of ...

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Network Support information

See South Riding, VA salary details

$14

$25

$36

How much do network support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for network support in South Riding, VA is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $27.84 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What jobs pay $500,000 a year in the US?

In the field of network support, high-paying roles such as senior network architects, chief information officers, or network consulting executives can reach or exceed $500,000 annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These positions often require specialized skills, strategic planning, and managing large-scale IT infrastructure or teams.

What jobs pay $10,000 a month without a degree?

Network support roles typically do not pay $10,000 a month without specialized experience or certifications. High-paying tech jobs such as network architects, cybersecurity specialists, or cloud engineers may reach that level, but they usually require relevant skills, certifications, and experience rather than just a degree. Many of these roles involve working with complex systems, troubleshooting, and ongoing professional development.

What does a network support do?

A network support professional maintains and troubleshoots computer networks, including local area networks (LANs), wide area networks (WANs), and internet connections. They install, configure, and monitor network hardware and software, often using tools like network analyzers, and may hold certifications such as CompTIA Network+ or Cisco CCNA. Their role ensures network reliability, security, and performance for organizations.

What is a network support job?

A network support job involves maintaining, troubleshooting, and managing computer networks to ensure reliable connectivity and security. Professionals in this role often work with network hardware, software, and tools like routers, switches, and diagnostic programs, and may hold certifications such as CompTIA Network+ or Cisco CCNA.
What cities near South Riding, VA are hiring for Network Support jobs? Cities near South Riding, VA with the most Network Support job openings:
Infographic showing various Network Support job openings in South Riding, VA as of June 2026, with employment types broken down into 33% Full Time, 53% Part Time, and 14% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $53,863 per year, or $25.9 per hour.
Federal Network Support Engineer (Tier 2) - Day

Federal Network Support Engineer (Tier 2) - Day

ASM Research

Reston, VA • On-site

Full-time

Posted 19 days ago


ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

26th of 205 rated it services


Job description

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
  • Plans and implements complex changes on production systems.
  • Analyzes and assesses the impact and risk of complex risk changes on production systems.
  • Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes.
  • Conducts trend analysis with a focus on proactive identification of events/issues that threaten performance and a consistent and timely resolution and documentation.
  • Deploys complex system build outs and leads backup strategies.
  • Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
  • Analyzes system performance indicators and recommends improvement actions.
  • Monitors vendors' release notes and plans necessary upgrades and patches as required.
  • Creates and reviews technical system recovery plans.
  • Coaches less experienced staff in the supported products and best practice for production support.
  • Performs major upgrades of systems and associated products/software solutions.
  • Acts as a technical lead for one or more client services.

Minimum Qualifications
  • Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred.
  • 5-8 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills
  • Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Exceptional customer service skills.
  • Experience with cloud infrastructure, digital workspace, and storage technology.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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