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Network Support Jobs in Edison, NJ (NOW HIRING)

Onit, Inc

Be Seen First

Technical Support Engineer - Level 2

New York, NY · On-site

$60K - $70K/yr

... network issues that have been escalated from level 1 or 2. · Support for Microsoft Windows Server, MAC OS, Citrix and VMWare technologies. · Support for the Microsoft Windows stack, DNS, DHCP ...

Theradex Oncology

Cloud and Network Engineer

Princeton, NJ · On-site

$120K - $150K/yr

As a service-based company we support both domestic and international sponsors in the conduct of ... The Cloud and Network Engineer will oversee the operation, maintenance, security, and procedures of ...

Theradex Oncology

Cloud and Network Engineer

Princeton, NJ · Hybrid

$120K - $150K/yr

As a service-based company we support both domestic and international sponsors in the conduct of ... The Cloud and Network Engineer will oversee the operation, maintenance, security, and procedures of ...

SmartIMS Inc.

Desktop Engineer

Jersey City, NJ · On-site

Desktop Support Engineer with 5+ years of experience providing onsite IT and network support for enterprise environments. * Skilled in troubleshooting PCs, IoT devices, printers, and network ...

New

IEX Group

Senior Network Engineer

New York, NY · Hybrid

$225K - $250K/yr

Collaborate with teams to ensure our network supports high-availability and low-latency operations * Contribute to the capacity planning, performance engineering, and scalability of network ...

New

Pilot Fiber

Customer Support Associate

New York, NY · On-site

$52K - $70K/yr

We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support. We're a passionate, close-knit team that believes ...

TEKsystems

IT Support Specialist

Elmwood Park, NJ

$20 - $28/hr

... network connectivity issues and general network support -Maintain IT inventory, including computers and printer toner -Log and manage support tickets through the Halo ticketing system (volume ...

TEKsystems

IT Support Specialist

Elmwood Park, NJ

$20 - $28/hr

... network connectivity issues and general network support -Maintain IT inventory, including computers and printer toner -Log and manage support tickets through the Halo ticketing system (volume ...

EliseAI

IT Support Specialist

Manhattan, NY · On-site

They are seeking an IT Support Specialist to serve as the first point of contact for hardware, software, and network support, ensuring employees are equipped to perform their best work.

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All JobsNetwork Support JobsNetwork Support Jobs in Edison, NJ

Network Support information

See Edison, NJ salary details

$15

$27

$38

How much do network support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for network support in Edison, NJ is $27.31, according to ZipRecruiter salary data. Most workers in this role earn between $24.13 and $29.38 per hour, depending on experience, location, and employer.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What are popular job titles related to Network Support jobs in Edison, NJ?

For Network Support jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in Edison, NJ look for?

The top searched job categories for Network Support jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Network Support jobs?

Cities near Edison, NJ with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Edison, NJ as of August 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,804 per year, or $27.3 per hour.

Technical Support Analyst

Next Step Systems

New York, NY • On-site

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Technical Support Analyst, New York, NY
We have an opening available for a Technical Support Analyst for an opportunity in the New York, NY office. The Technical Support Analyst is a first-level role with the primary responsibility of providing technology solutions and support to customers, participating in delivering assigned office(s) daily IT operational work list, facilitating and supporting meeting technology events and tools, and participating in IT projects and initiatives. The Technical Support Analyst also participates in advancing continuous organizational effectiveness and exceptional service delivery. This position is 100% Onsite and not open for Remote.
Technical Support Analyst Responsibilities:
- Serve as an effective technical resource to customers who contact them directly for timely assistance and high-quality solutions and support, as well as for escalations requiring software and hardware requests; Promote new technologies.
- Facilitate and support meeting technology events and tools including video conferences, presentations, client meetings and special events.
- Collaborate with Firm-wide departments to ensure proper and accurate scheduling and execution of meetings and events.
- Install and maintain computer software standards in accordance with departmental requirements and procedures.
- Work across IT teams to achieve timely escalation and closure of software and hardware issues.
- Maintain the operational availability of office computers and printers.
- Maintain asset management system to ensure the accuracy and currency of Firm assets.
- Use Firm call tracking technology, in conjunction with departmental best practices, to create, update, escalate, and close tickets recording the life cycle of a services request.
- Practice call ownership by acting as a liaison with Firm-side IT groups and customers, keeping them apprised of service request status until request is resolved to customer's satisfaction.
- Participate in IT initiatives, projects, and deployments; promotes effective training and user acceptance of Firm software.
- Support mobile device technologies; Promote and support remote access tools and best practices.
- Facilitate the handling of planned service events such as monthly network maintenance, or unplanned network disruptions/critical outages requiring effective coordination and reporting to responsible IT groups (Network Operations, Telecom, etc.).
- Foster data security policies and best practices; adhere to Information Security regulations and guidelines to ensure proper handling and security of Firm data.
- Work beyond scheduled hours as necessary for planned and unplanned work and support; light travel may be required.
- Impeccable work ethic is a must (Punctual, Reliable Attendance, and Self-motivated).
Technical Support Analyst Qualifications:
- Advanced proficiency in Microsoft Operating Systems, specifically application installation and configuration processes.
- Advanced proficiency in Microsoft Office Suite.
- Advance proficiency in ServiceNow.
- Advance proficiency in EMS conference Room reservation system.
- Advance proficiency IntApp Time.
- Advanced or expert proficiency in remote access architectures, applications and technologies (Citrix, VPN).
- Advanced or expert knowledge of mobile technologies (iOS, iPad OS).
- Advanced to expert proficiency in networking technologies, cabling topologies, data communication devices, and related applications.
- Advanced or expert proficiency in Inter/Intra/Extranet technologies.
- Advanced to expert proficiency in Document Management Systems (iManage/Work 10).
- Advanced knowledge of customer service principles and practices.
- Advanced proficiency with data security and security applications.
- Advanced proficiency with project management.
Technical Support Analyst Preferred Qualifications:
- Associate's degree (preferred); bachelor's degree (preferred); or similar work experience.
- 3+ years of experience providing direct support to customers in the areas of business solutions, software, hardware and networking technologies (preferred).
- 3+ years of experience in LAN, WAN and network systems support and management (preferred).
- 3+ years of experience configuring, installing and maintaining client PC operating systems and related devices (preferred).
- 3+ years of professional services or law firm experience (preferred).
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: New York NY Jobs, Technical Support Analyst, IT Analyst, LAN, WAN, Network, Support, Management, MS Office Suite, ServiceNow, IntApp Time, Citrix, VPN, iOS, iPad OS, iManage, Work 10, Document Management Systems, DMS, Data Security, Networking, New York Recruiters, Information Technology Jobs, IT Jobs, New York Recruiting
Looking to hire for similar positions in New York, NY or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Technical Support Analysts for jobs in New York, New York and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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