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Network Support Manager Jobs in Naperville, IL (NOW HIRING)

TRG

Network Support Engineer

Niles, IL · On-site

Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and ... Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL

Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and ... Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and ... Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ...

Cornerstone

Desktop Support Manager

Chicago, IL · On-site

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop ... Demonstrated ability to troubleshoot software, hardware, printer and network issues * Comprehensive ...

Comtech, LLC

Application Support Manager

Chicago, IL · On-site

Application Support Manager Location: Chicago, IL Duration: Full Time Responsible for the planning ... Previous experience with ServiceNow programming, data management, or technical networking is ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Naperville, IL

Network Support Manager information

See Naperville, IL salary details

$66.9K

$86.8K

$102.9K

How much do network support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for network support manager in Naperville, IL is $86,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $95,400.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Naperville, IL are hiring for Network Support Manager jobs?

Cities near Naperville, IL with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,821 per year, or $41.7 per hour.

Network Support Engineer

TRG

Niles, IL • On-site

Full-time

Re-posted 11 days ago

Job description

RESPONSIBILITIES
  • Network Infrastructure:
    • Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and scalable connectivity across all company locations.
    • Maintain and troubleshoot network hardware including routers, switches, firewalls, load balancers, VPN concentrators, and wireless access points.
    • Monitor network performance, availability, and security using industry-standard tools; proactively identify and resolve issues before they impact operations.
    • Plan and execute network upgrades, expansions, and migrations with minimal disruption to business operations.
    • Manage IP addressing, DNS, DHCP, and other core network services.
    • Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records.
  • Server Virtualization and Cloud:
    • Administer and maintain server virtualization environments using VMware vSphere/ESXi and Microsoft Hyper-V, including provisioning, performance tuning, and capacity planning.
    • Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource groups, storage accounts, and Azure Active Directory integrations.
    • Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures across on-premises and cloud environments.
    • Monitor virtualization host health, resource utilization, and storage performance to ensure optimal availability and scalability.
  • Identity, Access, and Security:
    • Implement and manage Single Sign-On (SSO) solutions to streamline user authentication across enterprise applications and services.
    • Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure access policies across the organization.
    • Develop and enforce network security policies and procedures, including firewall rules, access control lists (ACLs), intrusion detection/prevention systems (IDS/IPS), and VPN configurations.
    • Manage Azure Active Directory and on-premises Active Directory integration, conditional access policies, and identity governance.
    • Ensure compliance with industry standards and regulatory requirements relevant to network infrastructure and data protection.
  • Collaboration and Support:
    • Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated solutions.
    • Respond to and resolve network-related incidents and service requests in a timely manner; participate in on-call rotation as needed.
    • Evaluate emerging networking and virtualization technologies and make recommendations for adoption to improve performance, reliability, and cost-efficiency.
    • Provide technical mentorship and guidance to other IT staff on networking and workstation support escalations.

REQUIREMENTS
  • Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of education and experience.
  • 5+ years of experience in network engineering, administration, or a related role in a mid-to-large enterprise environment.
  • Hands-on experience with enterprise-grade routing and switching platforms (e.g., Cisco, Meraki, Arista).
  • Demonstrated experience designing and supporting multi-site WAN architectures, including MPLS, SD-WAN, and site-to-site VPN solutions.
  • Proven experience administering VMware vSphere/ESXi and Microsoft Hyper-V virtualization platforms in production environments.
  • Experience deploying and managing Microsoft Azure services, including Azure AD, virtual networking, and hybrid cloud connectivity.
  • Hands-on experience implementing and supporting SSO and Cisco Duo MFA solutions.
  • Experience in manufacturing, printing, or industrial business environments is strongly preferred.
  • Strong proficiency with routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, STP, port-channel, QoS).
  • In-depth knowledge of VMware vCenter, ESXi host management, vMotion, and distributed resource scheduling (DRS).
  • Proficiency with Microsoft Hyper-V Manager, failover clustering, and virtual machine replication.
  • Working knowledge of Microsoft Azure portal, Azure networking, Azure AD Connect, and conditional access policies.
  • Familiarity with SSO protocols and standards (SAML, OAuth 2.0, OpenID Connect) and Duo MFA administration and policy configuration.
  • Experience with network security technologies including next-generation firewalls, IDS/IPS, NAC, and endpoint security integration.
  • Working knowledge of network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, Wireshark).
  • Knowledge of automation and scripting for network and infrastructure operations (PowerShell, Python, Ansible, or similar).

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