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Network Support Manager Jobs in Independence, MO

ALLO Fiber

Network Support Technician

Kansas City, MO · On-site

Manages mid-range projects with minimal supervision including OPS requirements, document reviews ... Understands, applies and maintains network standards as documented by Engineering. * Works with ...

ALLO Fiber

Network Support Technician

Mission, KS · On-site

Understands all network technologies,designsand product offeringsin order totroubleshoot and ... Manages mid-range projects with minimal supervision including OPS requirements, documentreviews ...

ALLO Fiber

Network Support Technician

Kansas City, MO · On-site

Understands all network technologies,designsand product offeringsin order totroubleshoot and ... Manages mid-range projects with minimal supervision including OPS requirements, documentreviews ...

Marencor

Network Engineer

Kansas City, KS · On-site

In-depth knowledge of computer software, including configuration management, desktop communications ... Support (1-3 yrs. experience recommended). * Technical Skills: Network (1-3 yrs. experience ...

Nationmind

Network Administrator

Kansas City, KS · On-site

$40 - $45/hr

Manage new and existing equipment, hardware, and software upgrades. * Understanding Network support priorities and objectives and taking an active role in accomplishing them. * Help level 1/2 ...

Northern Base

Network Engineer

Olathe, KS · On-site

... Manage and support enterprise wireless networks (Cisco, Aruba, or equivalent), including RF ... DNS, DHCP, IPAM, Grid Master, HA - Networking Fundamentals: TCP/IP, BGP, OSPF, VLANs, QoS ...

Menlo | K12itc

Network Administrator

Kansas City, MO · On-site

$65K - $80K/yr

Provide network support, including installation of network hardware, software, systems documentation, and training. * Perform networking changes and updates while maintaining proper change management ...

Menlo | K12itc

Network Administrator

Kansas City, MO · On-site

$65K - $80K/yr

Provide network support, including installation of network hardware, software, systems documentation, and training. * Perform networking changes and updates while maintaining proper change management ...

Bluebird Network

Network Project Manager

Kansas City, MO · On-site

$44.75 - $57.25/hr

This role supports the successful delivery of network services, fiber infrastructure, transport ... The Network Project Manager serves as the primary point of contact for assigned projects, ensuring ...

Bluebird Network

Network Project Manager

Kansas City, MO · On-site

$44.75 - $57.25/hr

This role supports the successful delivery of network services, fiber infrastructure, transport ... The Network Project Manager serves as the primary point of contact for assigned projects, ensuring ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Independence, MO

Network Support Manager information

See Independence, MO salary details

$60.9K

$79K

$93.7K

How much do network support manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for network support manager in Independence, MO is $79,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $86,800.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Independence, MO are hiring for Network Support Manager jobs?

Cities near Independence, MO with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Independence, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,230 per year, or $38.1 per hour.

Network Support Technician

ALLO Fiber

Kansas City, MO • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

ALLO Fiber rating

7.5

Company rating: 7.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

49th of 101 rated telecommunications companies

Job description

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
Responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills in order to perform in-depth troubleshooting of all issues that arise. The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting on issues referred by the General Squad or from other sources. Responsible for resolving application and network problems. In addition to competency in technical areas that are common to the core network and services, each Engineer will serve as subject matter experts in multiple specialized areas.
RESPONSIBILITIES:
  • Understands all network technologies, designs and product offerings in order to troubleshoot and analyze complex network designs/issues and provides short/long term resolution plans.
  • Understands, applies and maintains network standards as documented. Provides technical feedback to engineering concerning design/product changes/enhancements. Performs the responsibilities in a high pressure, short timeline environment, which includes managing and responding to aggressive customers.
  • Manages mid-range projects with minimal supervision including OPS requirements, document reviews, (Method of Procedures) MOP reviews, software and hardware upgrades, maintenance scheduling, etc.
  • Conducts detailed MOP reviews and Event de-confliction to ensure minimal customer impact during scheduled maintenances.
  • Understands, applies and maintains network standards as documented by Engineering.
  • Works with vendors to determine root cause and chronic issues. Creates and implements corrective action plans to address issues.

EDUCATION:
  • Bachelor's Degree or equivalent work/military experience
  • Telecommunications or related field
  • A combination of education and experience is acceptable

EXPERIENCE:
  • At least two years of Engineering/Layer 1-3 Network experience in a Tier 1 or 2 environment
  • TCP/IP knowledge and understanding of Data/IP networks

SKILLS / KNOWLEDGE / ABILITIES:
  • Industry certifications desired: MEF, Cisco, MPLS, Fortinet, VoIP, Video
  • Strong leadership/administrative skills (multitasking, planning, and organizing)
  • Ethernet circuit knowledge
  • Advanced computer skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Good troubleshooting skills and methodologies
  • Experienced in analyzing issues, distilling and communicating their relevant aspects
  • Ability to identify risks/issues and develop recommendations for resolution
  • Shift work and on-call flexibility
  • Attention to detail

REQUIREMENTS:
  • Remain stationary for extended periods
  • Ability to communicate information
  • Ability to operate a computer
  • Possess/Maintain a valid Driver's License
  • Ability to pass a Fingerprint Based Background Check

People are our passion. At ALLO, we don't treat you like a number. You're a human being.
Get ready to plug into the perks at ALLO:
  • Free internet? You bet. Plus, awesome discounts on other ALLO services.
  • Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.
  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.
ALLO is a Drug Free and Tobacco Free Workplace.

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