ZipRecruiter

Log In

1

Network Support Manager Jobs in Baltimore, MD (NOW HIRING)

Dresner Group

Client Support Manager

Columbia, MD

Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ... MCDST, MCTS, A+, Network+, CCA, VCP, MCSA, MCITP * Certifications may be supplemented with ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ... MCDST, MCTS, A+, Network+, CCA, VCP, MCSA, MCITP * Certifications may be supplemented with ...

next page

Showing results 1-20

All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Baltimore, MD

Network Support Manager information

See Baltimore, MD salary details

$66.6K

$86.3K

$102.3K

How much do network support manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for network support manager in Baltimore, MD is $86,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $94,900.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Baltimore, MD?

The most popular types of Network Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Network Support Manager jobs?

Cities near Baltimore, MD with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $86,346 per year, or $41.5 per hour.

Computer Network Support Systems Engineer

Peraton

Fort George G Meade, MD • On-site

$104K - $166K/yr

Full-time

PTO

Re-posted 15 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

50th of 223 rated it services

Job description

Responsibilities

Peraton is hiring a Computer Network Support Systems Engineer to join our Cyber Mission business unit in Fort Meade, Maryland. As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location.

As a Computer Network Support Systems Engineer you will support a customer computer network operations organization by providing systems engineering and project management expertise to assist with the following activities:

  • Perform analysis and provide recommendations pertaining to proposed AI/ML architecture designs and proposals
  • Work with organizations to coordinate and help shape interactions on AI/ML deployments with the customer's enterprise
  • Coordinate activities to assess program management planning, execution, and reporting processes for various projects that include software, sustainment, and advanced technology initiatives
  • Assist with operating in an agile development process including maintaining agile development tools such as Jira and Confluence
  • Develop new processes, as needed, and ensure that the processes are reliable, repeatable, and sustainable
  • Assist in defining process improvement strategies and lessons learned
  • Document existing processes #AJCM

#MDFSP

Qualifications

Individual Capabilities/Experience Required:  LU

  • Bachelor's degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 6 years of systems engineering experience. A Master's degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 10 years of systems engineering experience would also be acceptable
  • Familiarity with Jira and Confluence agile development tools
  • Position requires an active TS/SCI clearance with polygraph.

Individual Capabilities/Experience Desired:

  • Excellent interpersonal skills and diplomacy
  • Excellent oral and written communication skills
  • Ability to work in fast paced environments
  • Systems Engineering, process engineering, and project management experience
  • AI/ML experience, especially relating to LLM-based systems
  • Familiarity with working in an agile development environment
  • Experience with Python
  • Cyber/IT helpdesk experience

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Peraton logo

About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

View All Peraton Jobs

Apply