Network Support Manager Jobs in Atlanta, GA (NOW HIRING)

About Us
Join our Team at the College of Coastal Georgia!
Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: https://www.ccga.edu/about/visionmission/
Location
Our campus is located at One College Drive Brunswick, GA 31520.
Department Information
Technology Services
Job Summary
This position provides specialized support for the College's network, audio video, and classroom technology systems. Responsibilities include troubleshooting, maintaining technology infrastructure, supporting campus events, and providing technical assistance to faculty, staff, and students.
Responsibilities
1 -
- Supports the Chief Systems Engineer in maintaining and troubleshooting network and classroom technology systems.
2 -
- Provides immediate technology assistance to faculty in the classroom.
3 -
- Provide direct customer service and support to all technology users.
4 -
- Provides audio, video, networking, and technology support for campus events and special programs.
5 -
- Maintain and organize classroom equipment supplies: projector lamps, cables, connectors, etc.
6 -
- Train, schedule and supervisors student workers.
7 -
- Maintains system and content of digital signage.
8 -
- Assists with Helpdesk duties as required.
9 -
- Performs related work as required.
Required Qualifications
Educational Requirements
- Associate degree
Other Required Qualifications
- Must possess a current valid driver license with acceptable driving record and pass a yearly Motor Vehicle Report review.
Required Experience
- More than three years of related experience
Preferred Qualifications
Preferred Educational Qualifications
- Baccalaureate degree in Computer Information Technology or of study related to the occupational field
Preferred Experience
- Experience with Extron/Crestron technology.
- Experience filming and/or streaming live video broadcasts.
Knowledge, Skills, & Abilities
KNOWLEDGE
- Knowledge of current data network technologies.
- Knowledge of current information technology trends and solutions.
- Knowledge of computer hardware, software and peripheral devices.
- Knowledge of AV technologies.
- Knowledge of wired and wireless networking concepts.
SKILLS
- Skill in the provision of customer services.
- Skill in the administration of network services including switch and router management.
- Skill in the analysis of problems and the development and implementation of solutions.
- Skill in oral and written communication.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources at (912) 279.5740, or by email at careers@ccga.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
- Successful completion of background investigation and legal authorization to work in the US prior to employment.
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with the College of Coastal Georgia, as determined by the College of Coastal Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable a satisfactory credit check, Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statues, rules and regulations of this college and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
- College of Coastal Georgia is a Tobacco and Smoke-Free Community.
Equal Employment Opportunity
The College of Coastal Georgia provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need or reasonable accommodations under the American with Disabilities Act to participate in the search process should notify Human Resources at 912-279-5740.