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Network Support Manager Jobs in Alaska (NOW HIRING)

BAE Systems

$118K - $200K/yr

This individual will administer the SecureView Management Server (SVMS), image cross-domain ... VDI (VMWare Horizon View or Citrix XenDesktop) engineering and support experience * Recognized ...

3M HEALTHCARE

IT Admin I

Anchorage, AK

Experience Minimum 4 years relevant experience in network and PC support for a multi-site business environment. 0 to 1 year experience supervising or managing IT personnel. Familiarity with cost ...

3M HEALTHCARE

IT Admin I

Anchorage, AK

Experience Minimum 4 years relevant experience in network and PC support for a multi-site business environment. 0 to 1 year experience supervising or managing IT personnel. Familiarity with cost ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Alaska

Network Support Manager information

See Alaska salary details

$72.2K

$93.6K

$110.9K

How much do network support manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for network support manager in Alaska is $93,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $102,800.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities in Alaska are hiring for Network Support Manager jobs? Cities in Alaska with the most Network Support Manager job openings:
Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,586 per year, or $45 per hour.

Network Administrator - NANA Net - Kotzebue, AK

NANA Regional Corporation

Kotzebue, AK

Full-time

Posted 2 days ago

New

Job description

Job Description

The Network Administrator is responsible for supporting end-user systems, applications, and basic network services within our integrated ISP and transport environment. This role assists users with software installations, desktop configurations, and troubleshooting end-user issues while adhering to established policies. The Network Administrator collaborates with the Senior Network Engineer, Provisioning Specialist and NOC Technicians to ensure a stable, secure, and user-friendly computing environment. 

Responsibilities
  • User Support and Troubleshooting: 
  • Provide hands-on technical support for desktops, laptops, mobile devices, and related peripherals. 
  • Assist employees with software installations, updates, and patches for productivity and business applications. 
  • Network Administration (Basic): 
  • Perform routine account management tasks, including setting up new user accounts and ensuring proper authorization and access based on RADIUS and MFA policies. 
  • Assist with configuring DHCP, DNS entries, and ensuring end-user devices properly connect to the IPv4/IPv6 dual-stack environment. 
  • System Maintenance and Updates: 
  • Apply OS and application updates, antivirus and endpoint security solutions, and ensure compliance with company security policies. 
  • Support virtualization and storage platforms as needed, working with systems engineers to provision and maintain server environments. 
  • Documentation and Inventory: 
  • Maintain accurate documentation of user setups, software licenses, and equipment inventory. 
  • Document standard operating procedures (SOPs) for common support tasks. 
  • Collaboration and Communication: 
  • Coordinate with the NOC and Senior Network Engineer on escalations and complex troubleshooting. 
  • Communicate effectively with end users to clarify issues, provide instructions, and ensure timely resolutions.Aids other departments and personnel to help develop and implement new and advanced telecommunications products, services, and tariffs. 
  • Must be able and willing to work on call during nights, weekends, and holidays. 
  • This position has no supervisory responsibilities.
  • Must be able to perform other duties as assigned. 
Qualifications

High school diploma or equivalent required.

Associate's degree or relevant certifications (e.g., CompTIA A+) preferred. 

Minimum two (2) years of experience in IT support or network administration roles. 

Familiarity with Windows, macOS, and Linux operating systems, as well as common productivity software (e.g., Microsoft 365). 

Basic understanding of network fundamentals (IP addressing, DHCP, DNS, IPv4/IPv6). 

Strong communication and interpersonal skills. 

Working Conditions and Physical Requirements  

Weather: Indoors - environmentally controlled; requires most or all work to be done inside. While performing the duties of this job, the employee is occasionally exposed to severe weather conditions. 

Noise level: The noise level in the work environment is usually moderate. 

Description of environment: Office building with standard office environment. The employee is occasionally exposed to moving mechanical parts; high, precarious places; and risk of electrical shock. 

Physical requirements:  Employee is required to frequently lift and/or move up to 50 lbs and occasionally lift and/or move up to 100 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift. 

Travel: Yes. Must be willing and able to travel, as required, to job sites which may include the use of small planes and boats.  

Employment Type: OTHER

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