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Network Support Associate Jobs in Naperville, IL

Request Technology, LLC

Network Engineer

Chicago, IL · On-site

... Associate Principal, Network Engineering SALARY: $130k - $140k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite and 2 days remote Looking for a candidate to do network support, design ...

Joliet Junior College

Network Technician

Joliet, IL · On-site

$22.75 - $29.25/hr

Provides complex, high level technical support for computer and network support and end-user ... In lieu of Bachelor's degree, minimum of Associate degree and two (2) years of experience in system ...

Intuit

Tax Support Associate - Retail

Des Plaines, IL · On-site

$57K - $76K/yr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Support Associate - Retail

Berwyn, IL

$59K - $79K/yr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Support Associate - Retail

Oak Brook, IL · On-site

$31 - $34.50/hr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Support Associate - Retail

Schaumburg, IL · On-site

$57K - $76K/yr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Support Associate - Retail

Berwyn, IL · On-site

$31 - $34.50/hr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Support Associate - Retail

Downers Grove, IL · On-site

$58K - $77K/yr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit Inc.

Tax Support Associate - Retail

Chicago, IL · On-site

$60K - $80K/yr

... network of growth‑minded professionals and marketing support Key Qualifications * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax ...

Intuit

Tax Support Associate - Retail

Naperville, IL · On-site

$31 - $34.50/hr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Support Associate - Retail

Glenview, IL

$31 - $34.50/hr

... network of growth-minded professionals and marketing support Key Qualifications Who You Are: * Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

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All JobsNetwork Support Associate JobsNetwork Support Associate Jobs in Naperville, IL

Network Support Associate information

See Naperville, IL salary details

$10

$19

$28

How much do network support associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for network support associate in Naperville, IL is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.11 per hour, depending on experience, location, and employer.

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.

What are the most commonly searched types of Network Support jobs in Naperville, IL?

The most popular types of Network Support jobs in Naperville, IL are:

Infographic showing various Network Support Associate job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,638 per year, or $19.5 per hour.

Network Engineer

Chicago, IL • On-site

Request Technology, LLC
1 - 10 employees
Learn more about Request Technology, LLCexternal

Other

Posted 24 days ago

Job description

No SPONSORSHIP - NO OPT

Associate Principal, Network Engineering

SALARY: $130k - $140k plus 15% bonus

LOCATION: CHICAGO, IL

Hybrid 3 days onsite and 2 days remote

Looking for a candidate to do network support, design, configuration routing switching configuration. Cisco FTD firewall administration Cisco ACI and AWS BGP OPF ISIS Lan Wan IPV VPN IPAM DNS

This role is responsible for supporting, administering, and overseeing network support, design, and analysis of new and existing architectures including routing/switching configuration, Cisco FTD firewall administration, Cisco ACI management, and network-related business continuity planning. The role also involves developing systems specifications, technical implementation plans, and coordinating complex installation projects with clients and vendors, while working with a team on network and security architecture design for both on-premise and Cloud environments

Support the network infrastructure lifecycle, including routing, switching, Cisco FTD firewalls, Cisco ACI, and cloud-based (AWS) solutions covering deployment, troubleshooting, and ongoing maintenance. Assist in implementing network changes to maintain security, performance, and compliance with governance frameworks (NIST-CSF, COBIT). Partner with vendors, carriers, and engineering teams to resolve issues and support large-scale projects. Maintain documentation and provide on-call support to help ensure reliability and business continuity

Qualifications:

    • Strong foundation in Network protocols (BGP, OSPF, ISIS) and concepts (WAN/LAN/IP/VPN/IPAM/DNS), with the ability to apply this knowledge to expand and support existing network infrastructure
    • Advanced experience with Cisco network products, including lifecycle management (deployment, upgrades, and ongoing support) of IOS, NX-OS, XR, and FTD platforms
    • Strong network troubleshooting skills to support day-to-day operations, including packet capture, analysis, and review.
    • Experience supporting cloud connectivity (AWS, Azure) within a hybrid infrastructure environment
    • Bachelor s degree,
    • 5+ years of experience in IT systems installation, operations, administration, and maintenance of virtualized servers / cloud systems

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