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Network Support Associate Jobs in Georgia (NOW HIRING)

SageNet LLC

Temporary Tier 2 NOC Associate

Marietta, GA · On-site

TEMPORARY OPPORTUNITY | TULSA This is a temporary, full-time position supporting SageNet's Network ... WHAT YOU'LL DO As a Temporary Tier 2 NOC Associate on our SageCONNECT team, you will provide ...

New

Axon

Technical Support Engineer, Axon 911

Atlanta, GA · On-site

Networking: Strong foundational knowledge of networking concepts, including the OSI model, TCP/IP ... Emotional & Mental Wellness support * Learning & Development programs * And yes, we have snacks in ...

Velofi

Network Engineer

Brunswick, GA · On-site

Support vendor technicians during equipment upgrades or replacements. * Maintain inventory of networking and security equipment. Qualifications: * Associate's degree or technical certification in ...

Axon

Technical Support Engineer, Axon 911

Atlanta, GA · On-site

Networking: Strong foundational knowledge of networking concepts, including the OSI model, TCP/IP ... Emotional & Mental Wellness support * Learning & Development programs * And yes, we have snacks in ...

Velofi

Network Engineer

Brunswick, GA · On-site

Support vendor technicians during equipment upgrades or replacements. * Maintain inventory of networking and security equipment. Qualifications: * Associate's degree or technical certification in ...

Capgemini

Network Engineer

Atlanta, GA · On-site

$55K - $130K/yr

Support the installation, configuration, maintenance, and monitoring of LAN, MAN, WAN, wireless ... Your Skills And Experience Associate's or Bachelor's degree in Information Technology, Computer ...

New

United Airlines

Network Engineer

Atlanta, GA

$55K - $130K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. * 3-7 years of experience supporting enterprise network environments.

Velofi

Network Engineer

Brunswick, GA · On-site

Support vendor technicians during equipment upgrades or replacements. * Maintain inventory of networking and security equipment. Qualifications: * Associate's degree or technical certification in ...

The South Plains

Network Manager

Atlanta, GA · On-site

Manages contract performance and supports the development and implementation of value-based ... More than 600 physicians and 200 associate practitioners work together in a unique integrated care ...

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All JobsNetwork Support Associate JobsNetwork Support Associate Jobs in Georgia

Network Support Associate information

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.

What are the most commonly searched types of Network Support jobs in Georgia?

The most popular types of Network Support jobs in Georgia are:

What cities in Georgia are hiring for Network Support Associate jobs?

Cities in Georgia with the most Network Support Associate job openings:

Infographic showing various Network Support Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support & Shipping Associate

Norcross, GA • On-site

MyDoorView
Telecommunications • 1 - 10 employees
Learn more about MyDoorViewexternal

$60K - $65K/yr

Full-time

Re-posted 23 days ago

Job description

Technical Support & Shipping Associate

Location: Norcross, GA (On-site)
Department: Operations / Technical Support
Reports to: Director of Operations

About MyDoorView

At MyDoorView, we’re redefining property access solutions through cutting-edge video intercom and access control technology. We serve dealers, integrators, and property managers nationwide, helping them deliver secure, modern entry systems to their clients.

Join a fast-growing, team-driven environment where your contributions directly impact product quality, customer experience, and operational efficiency.

Position Summary

We are seeking a reliable and detail-oriented Technical Support & Shipping Associate to support both our operations and technical teams. This is a hands-on, in-office role responsible for fulfilling shipments, testing returned equipment (RMAs), and assisting with technical support tasks.

This position plays a critical role in ensuring devices are properly prepared, tested, and delivered while also supporting troubleshooting efforts to maintain system reliability for our customers.

Key Responsibilities

Shipping & Operations

  • Pick, pack, and fulfill outbound orders accurately and efficiently
  • Prepare and label shipments (UPS/FedEx) and manage daily shipping workflows
  • Maintain organized inventory and assist with stock management
  • Receive and process inbound shipments and returned equipment

RMA Testing & Device Handling

  • Test returned intercom panels and related hardware to diagnose issues
  • Document findings and coordinate with the technical team on next steps
  • Reconfigure, reset, and prepare devices for redeployment
  • Track RMA status and maintain accurate records

Technical Support Assistance

  • Assist the technical support team with basic troubleshooting and diagnostics
  • Help replicate reported issues in a controlled environment
  • Support device provisioning and setup as needed
  • Escalate complex issues to senior technical staff

General

  • Maintain a clean, organized workspace and lab environment
  • Support process improvements across operations and support workflows
  • Other duties as needed as the role evolves
Qualifications
  • 1–3 years of experience in operations, technical support, or warehouse/shipping roles
  • Strong attention to detail and organizational skills
  • Comfortable working with hardware and basic networking concepts
  • Ability to follow technical instructions and troubleshoot methodically
  • Experience with shipping platforms (UPS, FedEx, etc.) preferred
  • Basic computer skills (Google Workspace, spreadsheets, etc.)
  • Ability to lift and move packages (up to ~40 lbs)
  • Reliable, punctual, and able to work on-site in Norcross, GA
Preferred (Not Required)
  • Experience with low-voltage systems, access control, or security products
  • Familiarity with Android-based devices or mobile device management (MDM)
  • Exposure to technical support ticketing systems
Why Join MyDoorView
  • Be part of a growing company in a high-demand industry
  • Direct impact on product quality and customer satisfaction
  • Opportunity to grow into technical or operations-focused roles
  • Collaborative, team-oriented environment

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