ZipRecruiter

Log In

1

Network Operations Manager Jobs in Palmer, MA (NOW HIRING)

RugPadUSA

Director of Operations

Suffield, CT · On-site

$220K - $254K/yr

Design the network strategy: inventory placement across facilities, zone-skipping opportunities ... Negotiate and manage small-parcel and LTL carrier relationships, rate cards, and performance; own ...

RUG PAD USA LLC

Director of Operations

Suffield, CT

Design the network strategy: inventory placement across facilities, zone-skipping opportunities ... Negotiate and manage small-parcel and LTL carrier relationships, rate cards, and performance; own ...

Behavioral Health Network

Program Manager

Holyoke, MA · On-site

Description Behavioral Health Network (BHN) is the largest provider of behavioral health services ... Overseeing the daily operations of assigned group homes * Providing crisis intervention and ...

Skechers

Retail Assistant Store Manager

Springfield, MA · On-site

$20.30/hr

Opportunities for career advancement within Skechers global network. WHAT YOU WILL DO: * Team ... Operations Management : Oversee store systems, including scheduling, opening/closing procedures ...

previous page

Showing results 41-60

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Palmer, MA

Network Operations Manager information

See Palmer, MA salary details

$22.4K

$103.7K

$149.4K

How much do network operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for network operations manager in Palmer, MA is $103,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,700.00 and $116,200.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Network Operations Manager jobs in Palmer, MA?

For Network Operations Manager jobs in Palmer, MA, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Palmer, MA look for?

The top searched job categories for Network Operations Manager jobs in Palmer, MA are:

What cities near Palmer, MA are hiring for Network Operations Manager jobs?

Cities near Palmer, MA with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Palmer, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $103,681 per year, or $49.8 per hour.

Director of Operations

RugPadUSA

Suffield, CT • On-site

$220K - $254K/yr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

RugPadUSA is a growing e-commerce business looking to find ambitious, inquisitive, and creative individuals who want to make an impact on a dynamic company. Starting in 2013, RugPadUSA has rapidly grown as an innovator in direct-to-consumer manufacturing and fulfillment, expanding to multiple locations around the country. RugPadUSA is committed to designing and producing the highest-quality products for our customers. This is an opportunity for motivated individuals who are looking to grow with a growing company. Applicants should be eager to learn about the many facets of running and managing a business, from day-to-day tasks to generating big-picture ideas.
The Role
We are hiring a Director of Operations to own everything that happens after the sale is made - and much of what happens before it. This leader will run manufacturing, warehousing, fulfillment, logistics, and marketplace operations across all channels, with full accountability for cost, speed, quality, and compliance. Director of Operations and scope will be calibrated to the experience of the candidate we hire; in either form, this is the most senior operations seat in the company, reporting directly to the CEO and sitting on the leadership team.
The right person has scaled multi-warehouse fulfillment operations before, understands the unforgiving service-level demands of Seller Fulfilled Prime and big-box marketplace programs, and is equally comfortable on a production floor and in a boardroom.
Key Responsibilities
Fulfillment & Multi-Warehouse Operations
  • Own day-to-day performance of four warehouses: throughput, accuracy, labor productivity, safety, and cost per order.
  • Maintain and defend Seller Fulfilled Prime status on Amazon - on-time shipment, on-time delivery, valid tracking, and cancellation-rate metrics - including weekend fulfillment coverage.
  • Meet the distinct SLA, routing, labeling, and EDI requirements of Wayfair (CastleGate/partner home programs), The Home Depot, Lowe's, Target Plus, and eBay.
  • Design the network strategy: inventory placement across facilities, zone-skipping opportunities, and expansion or consolidation of warehouse footprint as volume grows.
  • Negotiate and manage small-parcel and LTL carrier relationships, rate cards, and performance; own the freight budget inbound and outbound.

Manufacturing & Production
  • Oversee production planning, scheduling, capacity, and quality across our manufacturing operation.
  • Drive continuous improvement in yield, scrap, changeover time, and unit cost.
  • Align production output with demand forecasts and marketplace-level sales plans to protect in-stock rates without ballooning inventory.
  • Own equipment maintenance strategy, capex recommendations, and make-vs-buy analysis.

Supply Chain, Inventory & Planning
  • Own S&OP: demand planning, raw-material procurement, supplier management, and finished-goods inventory targets across all four locations.
  • Manage inventory accuracy, cycle counting, and shrink; balance service levels against working-capital efficiency.
  • Build resilience into the supply base - dual sourcing, lead-time reduction, and cost-down programs.

Marketplace & Channel Operations
  • Own operational health of every channel: account metrics, chargebacks, compliance scorecards, and dispute recovery on Amazon, Wayfair, Home Depot, Lowe's, Target Plus, eBay, and Shopify.
  • Partner with sales and ecommerce teams on launch readiness, peak-season planning (Prime Day, Way Day, holiday), and promotional capacity.
  • Reduce cost-to-serve by channel and give leadership true channel-level profitability visibility.

Systems, Data & Process
  • Own the operations technology stack - WMS, ERP, EDI, shipping software, and marketplace integrations - and lead selection or replacement where systems are holding us back.
  • Build the KPI infrastructure: daily operational dashboards, weekly business reviews, and root-cause discipline when metrics slip.
  • Document and standardize processes so the operation scales without heroics.

Leadership & P&L
  • Lead, develop, and hold accountable a team of warehouse managers, production leaders, and supply chain staff across four sites; build bench strength and a promote-from-within culture.
  • Own the operations P&L: labor, freight, facilities, materials, and overhead - with clear cost-reduction and margin-expansion targets.
  • Ensure safety (OSHA), labor compliance, and product regulatory requirements are met at every facility.
  • Serve as a strategic partner to the CEO on growth planning, facility expansion, automation, and M&A or new-category readiness.

What Success Looks Like in the First 12 Months
  • Seller Fulfilled Prime and all marketplace scorecards consistently green, with zero suspensions.
  • A single weekly operating dashboard covering all four warehouses and manufacturing - trusted by the whole leadership team.
  • Measurable reduction in cost per order shipped and cost per unit produced, with a documented roadmap for year two.
  • Inventory accuracy above 99% and improved in-stock rates on top sellers across every channel.
  • A stronger leadership bench: clear owners, clear metrics, and succession depth at every site.

Qualifications
Required
  • 10+ years of progressive operations leadership in ecommerce, consumer products, retail fulfillment, or manufacturing; 5+ years leading multi-site operations.
  • Direct experience operating under Seller Fulfilled Prime or comparable strict-SLA marketplace programs (Wayfair, Home Depot, Lowe's, Target Plus, or major retail dropship/EDI programs).
  • Proven P&L ownership at a company or division.
  • Hands-on command of WMS/ERP systems, EDI, parcel and LTL freight, and warehouse labor management.
  • Track record of building teams, systems, and processes that scaled with rapid growth.
  • Strong analytical toolkit - comfortable building and interrogating operational data, not just receiving reports.

Preferred
  • Experience running or overseeing distribution and multi-site fulfillment.
  • Experience selecting and implementing WMS or ERP platforms.
  • Experience with warehouse automation, network optimization, or facility expansion projects.
  • Bachelor's degree in supply chain, engineering, operations, or business; MBA a plus.

Compensation & Benefits
Compensation will be calibrated to the candidate's experience. Benefits include health coverage, 401(k), and paid time off. For an exceptional executive-level candidate, long-term incentive participation can be discussed.
Location & Travel
This is an on-site leadership role in Suffield, CT. Regular presence across all four warehouse and manufacturing locations is expected (approximately 10-20% travel between facilities).
Qualifications & Skills (Required):
  • Exceptional organizational skills
  • Impeccable communication skills to work with both internal staff and external colleagues
  • Ability to lead a team of managers to meet key business objectives
  • Exceptional Critical thinking and creative problem solving
  • Microsoft Office/365
  • Timekeeping/Scheduling Management software

Education and Experience Requirements:
  • 7-10 Years in a warehouse environment
  • 5-7 Years in a Leadership Role within a warehouse environment
  • Degree in Business Management or applicable Bachelors/Masters

Apply