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Network Operations Manager Jobs in Elmhurst, IL (NOW HIRING)

At least 4 years of experience in Network, Datacenter technologies * At least 4 years of experience ... Experience with project management * Experience and desire to work in a management consulting ...

The Network Operations team are responsible for maintaining the operational stability of all ... Manage client and internal case queues for all incident and project-based work. * Participate in ...

Manage client and internal case queues for all incident and project-based work. * Participate in global team collaboration efforts, including: shift handover, technical peer reviews, and knowledge ...

At least 4 years of experience in Network, Datacenter technologies * At least 4 years of experience ... Experience with project management * Experience and desire to work in a management consulting ...

At least 4 years of experience in Network, Datacenter technologies * At least 4 years of experience ... Experience with project management * Experience and desire to work in a management consulting ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

Collaborate with infrastructure, cloud, and security teams to ensure reliable network operations. * Manage incidents, service requests, and change activities using ServiceNow and Jira. * Perform ...

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Network Operations Manager information

See Elmhurst, IL salary details

$21.9K

$101.3K

$145.9K

How much do network operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for network operations manager in Elmhurst, IL is $101,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,700.00 and $113,500.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Network Operations Manager jobs in Elmhurst, IL?

For Network Operations Manager jobs in Elmhurst, IL, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Elmhurst, IL look for?

The top searched job categories for Network Operations Manager jobs in Elmhurst, IL are:

What cities near Elmhurst, IL are hiring for Network Operations Manager jobs?

Cities near Elmhurst, IL with the most Network Operations Manager job openings:

Infographic showing various Network Operations Manager job openings in Elmhurst, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $101,265 per year, or $48.7 per hour.

Analyst, Network Operations

Intercontinental Exchange Holdings, Inc.

Chicago, IL โ€ข On-site

$67K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Overview
Job Purpose
Network Operations provides 24x7 support for the organization's global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with customers and peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues.
Responsibilities
  • Incident Management
    • Proactive checkouts and monitoring to avoid service outages or limit their impact. Troubleshooting and fault isolation to restore service when necessary.
  • Problem Management
    • Solutions for Incident Management from Case Study evaluations. This includes development of the related root cause flow charts and troubleshooting procedures that streamline the time required to isolate faults and restore service.
  • Operational Readiness for New Services
    • Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it's dependencies, and the staff is capable of performing established recovery procedures.
  • Change Management Planning and Configuration Implementation
    • Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering.
  • Service Requests, Network Maintenance, and Operational Support
    • Executing requests for analysis or support. Representing Network Operations' strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health.
  • Process Improvement
    • Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service.
  • Perform monitoring for new events to open incidents
  • Perform all levels of routine network analysis
  • Coordinate hot hands and other activities with vendors
  • Interact with advanced level engineering support
  • Develop and propose solutions for the knowledge base

Knowledge and Experience
  • Bachelor's Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials.
  • Knowledge of routing protocols and concepts (OSPF, BGP, etc.).
  • Knowledge of TCP/IP, Layer 2 and 3 switching.
  • Position requires superior customer service skills including verbal and written skills.
  • Ability to work in a team-oriented environment is essential
  • Weekend and off hours support is required
  • JNCIA, CCNA, or equivalent knowledge is preferred.
  • Financial industry experience is preferred.
  • Solid understanding of multicast and troubleshooting techniques
  • Working knowledge of how to use management tools

Shift Hours: Standard US hours (approx. 8am-5pm)
Illinois Base Salary Range
The expected base salary for this role, if located in Illinois, is between $67,000 - 76,000 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.