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Network Operations Manager Jobs in Cranston, RI (NOW HIRING)

Citizens

Network Engineer I

Johnston, RI

Network Operations Center (NOC) Engineer - Tier 1 Role Overview As a Network Operations Center (NOC ... Ability to work independently, manage priorities, and follow established procedures. * Excellent ...

Citizens

Network Engineer I

Johnston, RI

Network Operations Center (NOC) Engineer - Tier 1 Role Overview As a Network Operations Center (NOC ... Ability to work independently, manage priorities, and follow established procedures. * Excellent ...

Citizens

Network Engineer I

Johnston, RI · On-site

Network Operations Center (NOC) Engineer - Tier 1 Role Overview As a Network Operations Center (NOC ... Ability to work independently, manage priorities, and follow established procedures. * Excellent ...

Citizens Bank

Network Engineer I

Johnston, RI · On-site

Network Operations Center (NOC) Engineer - Tier 1 Role Overview As a Network Operations Center (NOC ... Ability to work independently, manage priorities, and follow established procedures. * Excellent ...

Amazon

Operations Manager

Taunton, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Taunton, MA

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Fall River, MA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Sr. Operations Manager

Johnston, RI · On-site

... network. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr ... Operations Managers) to build and secure support and resources for projects and initiatives in ...

Amazon

Sr. Operations Manager

Johnston, RI · On-site

... network. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr ... Operations Managers) to build and secure support and resources for projects and initiatives in ...

Hirekeyz Inc

Network Administrator

Bristol, RI · Remote

The Network Administrator is responsible for managing and maintaining the Town of Bristol's network ... Coordinate with regulatory agencies and other contractors to ensure seamless network operations.

Amazon

Sr. Operations Manager

Fall River, MA · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

Amazon

Sr. Operations Manager

Johnston, RI · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

Amazon

Sr. Operations Manager

Fall River, MA · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

Amazon

Sr. Operations Manager

Fall River, MA · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

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All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Cranston, RI

Network Operations Manager information

See Cranston, RI salary details

$21.5K

$99.4K

$143.3K

How much do network operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for network operations manager in Cranston, RI is $99,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,100.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Network Operations Manager jobs in Cranston, RI?

For Network Operations Manager jobs in Cranston, RI, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Cranston, RI look for?

The top searched job categories for Network Operations Manager jobs in Cranston, RI are:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Cranston, RI as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $99,444 per year, or $47.8 per hour.

Network Engineer I

Johnston, RI

Citizens
See more jobs at Citizensexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

4 Days in the office from any of our locations in Johnston RI, ONLY - NO Exceptions. 

Role is not relocation eligible. 

Network Operations Center (NOC) Engineer - Tier 1 

Role Overview 

As a Network Operations Center (NOC) Engineer - Tier 1, you will play a critical role in supporting and maintaining the enterprise network infrastructure that enables the organization's daytoday business operations. Working alongside a team of skilled network and infrastructure engineers, you will monitor systems, respond to alerts and incidents, execute standard changes, and ensure network stability and availability. 

In this role, you will leverage your foundational networking knowledge, troubleshooting skills, and customerfocused mindset to help maintain a reliable, secure, and highperforming network environment. This position is ideal for individuals looking to grow their technical expertise and advance their career within network operations and engineering. 

Key Responsibilities 

  • Monitor enterprise network infrastructure and proactively identify, investigate, and resolve alerts, incidents, and service interruptions. 

  • Provide Tier 1 technical support for networkrelated issues, following established procedures and escalation paths. 

  • Accurately document incidents, troubleshooting steps, and resolutions within the ticketing system. 

  • Escalate complex or unresolved issues to Tier 2 (Senior NOC Engineers) with clear, detailed handoffs. 

  • Collaborate with network engineering, IT operations, and other support teams to implement approved standard changes and service requests. 

  • Engage secondline support teams, field services, and thirdparty vendors as required to restore services in a timely manner. 

  • Maintain a strong focus on customer experience, service reliability, and operational excellence. 

  • Build and maintain positive working relationships with internal teams and customers. 

Required Skills & Experience 

  • 2+ years of experience in a Network Operations Center or similar network support role. 

  • Familiarity with ticketing systems and incident/request workflows. 

  • Working knowledge of network routing, switching, and wireless technologies, preferably with vendors such as Cisco, Aruba, or Arista. 

  • Ability to work effectively under pressure in a fastpaced, 24/7 operational environment. 

  • Strong problemsolving skills and attention to detail. 

  • Ability to work independently, manage priorities, and follow established procedures. 

  • Excellent verbal and written communication skills with a strong customerservice mindset. 

  • Demonstrated desire to learn, grow technical skills, and advance within network operations. 

Preferred / Desired Skills 

  • Experience with network monitoring or supplemental tools such as Algosec, Splunk, or Panorama. 

  • Familiarity with network security technologies, preferably Palo Alto, Firepower, or Netskope. 

  • Exposure to vendor circuit triage and telecommunications troubleshooting. 

  • Basic knowledge of additional network disciplines such as Load Balancers, Proxies, or VPN technologies. 

  • Industry certifications are a plus, including CCNA, CompTIA Network+, or PCSNA. 

Why Join This Team 

  • Handson exposure to enterprisescale network environments. 

  • Clear escalation paths and opportunities to learn from senior engineers. 

  • Strong foundation for career progression into Tier 2, engineering, or security roles. 

  • Collaborative team culture focused on learning, growth, and operational excellence. 

Pay Transparency 

The salary range for this position is $ 37.5 - $ 45.67 per hour. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


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