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Network Operations Manager Jobs in Concord, MA (NOW HIRING)

Amazon

Operations Manager

Bellingham, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Worcester Polytech

Operations Manager

Worcester, MA

$55K - $65K/yr

JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... alumni network. - Support the Dean in development and management of special School events and ...

Amazon

Operations Manager

Andover, MA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

DivcoWest

Operations Manager

Cambridge, MA · On-site

As the Operations Manager, you will plan, implement, coordinate, and manage all mechanical ... networking, fire alarm & fire protection systems, and other commercial building systems of various ...

DivcoWest

Operations Manager

Cambridge, MA · On-site

As the Operations Manager, you will plan, implement, coordinate, and manage all mechanical ... networking, fire alarm & fire protection systems, and other commercial building systems of various ...

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of ... Uses company's sophisticated inventory management network, which ties all Lansing branches together

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of ... Uses company's sophisticated inventory management network, which ties all Lansing branches together

Marencor

Network Automation Engineer

Boston, MA · On-site

... operations. Key Responsibilities: · Network Automation: Develop, implement, and maintain automation frameworks and scripts to streamline network configuration, monitoring, and management processes ...

Airspace

Operations Manager, Lifesciences

Boston, MA

Revenue, Network, Finance, R&D, and Quality Assurance all depend on you and your Senior Manager to ... Represent Operations Externally and Cross-Functionally This is an area you'll grow into leading ...

SparkCharge

Mobile Operations Manager

Somerville, MA · On-site

$85K - $90K/yr

About SparkCharge SparkCharge operates the world's largest mobile energy network, delivering clean ... About the role * The Mobile Operations Manager will oversee the deployment, logistics, and ...

Amazon

Sr. Operations Manager

Andover, MA · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

Amazon

Sr. Operations Manager

Andover, MA · On-site

... network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their ...

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Showing results 21-40

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Concord, MA

Network Operations Manager information

See Concord, MA salary details

$24.1K

$111.3K

$160.3K

How much do network operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for network operations manager in Concord, MA is $111,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $124,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What job categories do people searching Network Operations Manager jobs in Concord, MA look for? The top searched job categories for Network Operations Manager jobs in Concord, MA are:
What cities near Concord, MA are hiring for Network Operations Manager jobs? Cities near Concord, MA with the most Network Operations Manager job openings:
Network Operations Manager jobs near you

NOC Analyst / Network Operations Analyst

Noblesoft Technologies

Northborough, MA • On-site

Contractor

Re-posted 28 days ago

Job description

NOC Analyst / Network Operations Analyst

Location: Northnorough, MA

Job type: Contract

Job responsibilities:

  • Ability to travel to remote locations
  • Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.
  • Will be available on call support during weekends/ holidays as per request.

Position Summary:

The NOC Analyst1 position is the first point of contact related to network health management. The person in this position is required to work in a team environment, under limited supervision and reports to the Network Manager. Due to the nature of environment 24x7 support business, the Analyst1 will be on site for network surveillance and event management.

Team provides communication, information, and resolution on all network related events to management and our internal customers. As the first point of event management; the NOC Analyst1’s goal is to provide an efficient and effective response to Network issues via triage, escalation, resolution, and follow-up.

Responsibilities:

•  Ability to prioritize alarms and incidents in order to fulfil SLA commitments
•  Deliver proactive technology monitoring and implement corrective action to ensure optimal performance.
•  To provide diagnostics and technical updates on incidents to other members of the operations and engineering teams and senior management.
•  Identify opportunities to improve processes and sponsor the introduction of system changes to improve efficiency.
•  Work well within our NOC team and have the ability to work shift pattern.
•  Proactively monitor technology solutions to ensure events are captured and resolved before they become an incident, whilst in the event of a major service outage, liaise with all relevant departments to undertake emergency fault diagnostics to resolution.
•  Escalate issues to Senior Staff/Shift Lead/Shift Manager
•  Perform incident documentation by creating tickets. Incident documentation includes selection of the affected party, prioritization of the incident, filling in the mandatory fields such as type and time of incident and a brief description.
•  Update internal customers and management regarding the status of their inquiries or issues 
•  Research and resolve issues such as documentation requests, repeat issues, customer follow-up as appropriate, recommend any process improvements and provide shift turn over status.
•  Be the front line to NOC’s technical support staff by coordinating and routing incidents, calls and tickets
•  Monitor the alarm activity through the Network Management - monitoring system
•  Track incidents where applicable to verify that response times and availability requirements established in the SLA are met.
•  Create and update tickets with 100% accuracy, following established procedures
•  Execute projects given by Management
•  Personal Training and Career development 

Knowledge Requirements:
•  Requires a minimum of 2 years of network surveillance experience or related fields of study.
•  Exceptional written and oral communication skills.  
•  Must be able to document issues with a high level of accuracy and attention to detail.
•  Ability to multitask in a fast paced and demanding environment.
•  Working knowledge of TCP/IP, subnetting and the OSI network model