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Network Operations Associate Jobs in Richmond, VA

Genworth

Lead Network Engineer, Cloud

Richmond, VA · On-site

$120K - $187K/yr

... associates. We also invest in the vitality of our local communities through grants from the ... Partner with Service Operations to perform root cause analysis and improve network reliability.

Inserso

Network Support Technician

Richmond, VA · On-site

$55K - $72K/yr

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

Jobtailor

Senior Operations Manager

Chesterfield, VA · On-site

$110 - $150/hr

... the region/network, while implementing and training process changes. * Foster growth and ... Experience leading a team of over 50 associates and a track record of developing employees.

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Network Operations Associate information

See Richmond, VA salary details

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How much do network operations associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for network operations associate in Richmond, VA is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.95 per hour, depending on experience, location, and employer.

What does a network operations associate do?

A Network Operations Associate is responsible for monitoring, managing, and maintaining an organization’s computer networks. They assist with troubleshooting network issues, ensuring network security, and supporting network infrastructure upgrades. Their duties often include responding to outages, performing routine system checks, and collaborating with IT teams to optimize network performance. This role is crucial in ensuring that business operations run smoothly and that network downtime is minimized.

What are the typical daily tasks and team interactions for a network operations associate?

As a Network Operations Associate, your daily responsibilities often include monitoring network performance, responding to alerts, troubleshooting connectivity issues, and performing routine maintenance on network devices. You will typically collaborate with network engineers, IT support staff, and sometimes vendors to resolve incidents and support ongoing projects. It's common to work in a fast-paced, team-oriented environment where clear communication and quick problem-solving are essential. Over time, this role can provide exposure to advanced networking concepts and opportunities for career growth into senior operations or engineering positions.

What are the key skills and qualifications needed to thrive as a network operations associate, and why are they important?

To thrive as a Network Operations Associate, you need a solid understanding of networking fundamentals, troubleshooting techniques, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly beneficial. Strong attention to detail, analytical thinking, and effective communication skills help you excel in fast-paced environments and collaborate with technical teams. These skills are crucial for maintaining network stability, quickly resolving issues, and ensuring seamless business operations.
What are the most commonly searched types of Network Operations jobs in Richmond, VA? The most popular types of Network Operations jobs in Richmond, VA are:
What are popular job titles related to Network Operations Associate jobs in Richmond, VA? For Network Operations Associate jobs in Richmond, VA, the most frequently searched job titles are:
What job categories do people searching Network Operations Associate jobs in Richmond, VA look for? The top searched job categories for Network Operations Associate jobs in Richmond, VA are:
Network Operations Associate jobs near you
Infographic showing various Network Operations Associate job openings in Richmond, VA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $54,022 per year, or $26 per hour.

Lead Network Engineer, Cloud

Genworth Financial, Inc.

Richmond, VA • On-site

$100K - $138K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Genworth Financial rating

8.5

Company rating: 8.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

105th of 304 rated insurance

Job description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
  • Make it human. We care about the people that make up our customers, colleagues, and communities.

  • Make it about others. We do what's best for our customers and collaborate to drive progress.

  • Make it happen. We work with intention toward a common purpose and forge ways forward together.

  • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE
Lead Network Engineer - Cloud Networks
POSITION LOCATION
Richmond, VA or Lynchburg, VA - A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.
YOUR ROLE
As a member of the Cloud Center of Excellence (CCoE), you will play a critical role in enabling cloud adoption across the enterprise by serving as the bridge between infrastructure architecture and engineering execution for cloud networking.
This role focuses on translating high-level architecture and platform design into clear, implementable network requirements, ensuring that cloud networking solutions are consistent, secure, and aligned with enterprise standards. You will work closely with the Cloud Platform Architect, Network Architect, and Cloud Engineering teams to guide implementation decisions and resolve complex networking challenges.
This is not a pure build role. Instead, you will be a highly consulted technical expert responsible for shaping how cloud network designs are applied in practice and ensuring that designs are operationally sound.
What you will be doing
  • Translate infrastructure and platform architecture into detailed cloud network implementation requirements (VNet/VPC design, subnetting, routing, segmentation, and traffic flow).

  • Act as a technical bridge between Architecture and Cloud Engineering teams to ensure alignment between design intent and implementation.

  • Provide guidance (and implementation, as appropriate) on private connectivity patterns including Private Endpoints, Private Link, and VPC endpoints.

  • Support hybrid connectivity design between cloud and on-prem environments, including routing and DNS considerations.

  • Lead troubleshooting of complex cloud network issues such as connectivity failures, DNS resolution, latency, and asymmetric routing.

  • Partner with Service Operations to perform root cause analysis and improve network reliability.

  • Contribute to and ensure consistency with cloud networking standards, patterns, and implementation guidelines.

  • Identify opportunities to improve consistency, performance, and supportability of cloud networking solutions.

  • Aiding developer and business stakeholders in the efficient, cost-effective, and secure use of in-scope tools and solutions

  • Supporting existing Infrastructure Automation tools and continuously refining our ecosystem to meet emergent customer needs

What you bring
  • A positive, customer-first attitude

  • Bachelor's degree in Computer Science, Information Technology, or equivalent experience.

  • 5-8+ years of experience in network engineering and/or cloud networking roles.

  • Strong experience with cloud networking (Azure VNets, AWS VPCs), routing, BGP, segmentation, DNS, and TCP/IP.

  • Experience with hybrid cloud connectivity and private connectivity patterns (Private Link, Private Endpoints, VPC endpoints).

  • Hands-on troubleshooting experience across cloud and on-prem network environments.

  • Familiarity with Infrastructure as Code concepts (e.g., Terraform) to guide implementations.

  • Strong collaboration skills across architecture, engineering, and operations teams.

  • Ability to translate high-level designs into actionable technical guidance.

  • Strong analytical and problem-solving skills.

  • Strong verbal and written communication skills

ADDITIONAL INFORMATION
National Range: $120,900-187,000
Lynchburg Range: $114,900 - $178,000
Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
  • Competitive Compensation & Total Rewards Incentives

  • Comprehensive Healthcare Coverage

  • Multiple 401(k) Savings Plan Options

  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)

  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave

  • Disability, Life, and Long Term Care Insurance

  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support

  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)

  • Caregiver and Mental Health Support Services

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