Network Operations Associate Jobs in Dudley, NC (NOW HIRING)

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Reporting to the Associate Director, North America Transportation Compliance, Freight Pay/Audit & Analytics, this positionisresponsible forsupporting freight audit, payment, carrier rate management, and transportation analyticsFreightWiseDashboard activitiesacross North America. The role oversees transportation invoice audit and payment processes, ensures the integrity of freight reporting and carrier rates, and serves as a key liaison between BD, transportation providers, and third-party freight payment partners.Working closely with business operations and cross-functional stakeholders, this position drives compliance, operational excellence, cost management, and continuous improvementinitiatives that enhance service performance and deliver sustainable transportation savings.

RESPONSIBILITIES

• Manage and oversee third-party freight audit and payment providers responsible for processing domestic and international transportation invoices across the North American network.

• Ensure timely and accurate audit, approval, payment, and reconciliation of transportation invoices, including invoices processed outside of third-party payment platforms.

• Monitor freight audit and payment operations to ensure compliance with established business controls, audit requirements, contractual terms, and payment procedures.

• Collaborate with transportation operations, carriers, and freight payment providers to resolve billing discrepancies, payment issues, and process-related inquiries.

• Monitor carrier invoice aging and open invoice reporting to ensure timely payment execution and effective working capital management.

• Support carrier rate management activities by ensuring transportation rates, terms, and business rules are accurately maintained and communicated across operational and payment systems.

• Develop, analyze, and report key performance indicators (KPIs) to measure freight audit and payment performance, identify trends, and drive corrective actions.

• Leverage freight data analytics to identify cost-saving opportunities, improve process efficiency, standardize business practices, and reduce operational variability.

• Lead and support continuous improvement initiatives that enhance compliance, financial controls, customer experience, and transportation cost performance.

• Serve as a key point of contact and escalation for transportation providers, ensuring effective resolution of invoice, payment, and operational issues.

Minimum Requirement:

• Bachelor's degree required. BS in Supply Chain,BusinessManagement,orsimilar preferred.

Preferred Qualifications:

• 2 years of experience in Supply Chain or a related field preferred, with interest or exposure to areas such as Transportation, Freight Payment, Analytics, Business Systems, Financial Analysis, or Customer Support. Internship and co-op experience will be considered.

• Proven ability tomanage multiple priorities,establishclear targets andobjectives, and deliveraccountabilitieson time, including oversight of third-party providers through defined KPIs and performance metrics.

• Strong understanding ofenterprise systemssuch as SAP, JDE, BI, BY TMS, and other relational database sources to support metrics, dashboards, management reviews, budgeting, forecasting, and reporting for North America Transportation Operations.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

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