Network Operations Associate Jobs in Downers Grove, IL

Building trusted markets - powered by our people

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.

To support strong partnership and team connection, this role follows a four day in office work model at our Chicago or Overland Park, Kansas office:

Location Overview

Overland Park, Kansas:

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Chicago:

Role Overview

• The Identity Governance and Administrations (IGA) team at Cboe implements key Identity and Access Management (IAM) initiatives like user life cycle management, role-based access control, user access reviews, and integration with critical systems. This position will support the Information Security team to increase the efficiency and effectiveness of identity and privileged access security controls through a combination of techniques that provide standardization, consistency, and optimization to achieve the global security mission in protecting people, assets, and reputation.
• We are an Identity Governance program that ensures appropriate access is granted to trusted identities where trust is built by a team dedicated to supporting a set of regularly validated processes. IGA: We build trusted markets by enabling trusted digital identities.

Your responsibilities will be:

• TheIGA OperationsAssociate -Information Securitywillbe responsibleformaintainingand supportingenterprise Identity Governance and Access Management security solutions throughout the delivery lifecycle.
• Administer and troubleshoot accounts, roles, and permissions in Active Directory / Azure AD (Microsoft Entra ID), enterprise and SaaS applications, and SSO/MFA platforms.
• Resolve escalated access issues requiring deeper directory, identity, or workflow knowledge.
• Support onboarding and offboarding for privileged accounts or sensitive roles.
• Ensure operational activities follow internal security policies and relevant regulatory standards.
• Assist in recurring access certifications, entitlement reviews, and remediation efforts.
• Identify potential access risks and escalate appropriately.
• Maintain and enhance standard operating procedures (SOPs) and process documentation.
• Proactively identify inefficiencies and recommend improvements to access workflows, approval chains, and onboarding processes.
• Collaborate with IGA Engineering and IT teams on automation (e.g., PowerShell scripts, provisioning integrations).
• Serve as an operational SME for access management policies and tools.
• Participate in crossfunctional projects impacting IGA, such as new application onboarding or security initiatives.
• Ensure adherence to internal policies, regulatory frameworks, and identity governance practices.

The ideal candidate has

• Bachelor's degree inIT,Cybersecurity, Computer Science, or relatedfield.
• Strong customer servicefocuswhen interacting with stakeholders and resolving accessrelated requests.
• 2+ years of experience in Access Management/IGA Operations,and/orIT Help Desk.
• Proficient inActive Directory, Azure AD/Entra,Single-Sign-ON and MFA.
• Proficient in using MicrosoftTeams,Excel, PowerPoint,Word,and AI tools(Copilot, ChatGPT, etc.).
• Solidunderstanding of Azure/AWS concepts.
• Strong analytical skills, good organizational skills, and attention to detail.
• Must have excellent writing,processdocumentation,and project management skills.

Benefits and Perks of working for Cboe Global Markets

We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

• Fair and competitive salary and incentive compensation packages with an upside for overachievement
• Generous paid time off, including vacation, personal days, sick days and annual community service days
• Health, dental and vision benefits, including access to telemedicine and mental health services
• 2:1 401(k) match, up to 8% match immediately upon hire
• Discounted Employee Stock Purchase Plan
• Tax Savings Accounts for health, dependent and transportation
• Employee referral bonus program
• Volunteer opportunities to help you give back to your communities

Some of our associates' favorite benefits and perks include:

• Complimentary lunch, snacks and coffee in any Cboe office
• Paid Tuition assistance and education opportunities
• Generous charitable giving company match
• Paid parental leave and fertility benefits
• On-site gyms and discounts to other fitness centers

More About Cboe Global Markets

We're reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We're investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We're an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.

Learn more about life at Cboe on our website and LinkedIn.

Equal Employment Opportunity

We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected.

#LI-HL

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Salary Ranges (applicable for US locations only)

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.