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Apex Informatics

Network Engineer 3

Charlotte, NC · On-site

... Network Assurance, DXOI, Traffic Analysis Tools like Apcon, Netscout, Extrahop, Arista DMF, Arista CVaaS, FORTINET Applications • 5+ years Linux operating systems administration • 5+ years of ...

Apex Informatics

Network Engineer 3

Charlotte, NC · On-site

... Network Assurance, DXOI, Traffic Analysis Tools like Apcon, Netscout, Extrahop, Arista DMF, Arista CVaaS, FORTINET Applications • 5+ years Linux operating systems administration • 5+ years of ...

Apex Informatics

Network Engineer 3

Charlotte, NC · On-site

... Network Assurance, DXOI, Traffic Analysis Tools like Apcon, Netscout, Extrahop, Arista DMF, Arista CVaaS, FORTINET Applications • 5+ years Linux operating systems administration • 5+ years of ...

IP Fabric

You'll guide prospects through what modern network assurance really means, connecting deep technical understanding to tangible business outcomes. You'll partner closely with sales, product, and ...

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Network Assurance information

What are the key skills and qualifications needed to thrive as a Network Assurance professional, and why are they important?

To thrive as a Network Assurance professional, you need a solid understanding of network protocols, troubleshooting, and security principles, often supported by a degree in computer science or relevant certifications like CCNA or CompTIA Network+. Familiarity with network monitoring tools (e.g., SolarWinds, Wireshark), incident management systems, and SIEM platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills in this role. These skills ensure reliable network performance, rapid issue resolution, and effective collaboration to maintain organizational connectivity and security.

What are some common challenges faced by professionals in Network Assurance roles, and how can they be addressed?

Network Assurance professionals often encounter challenges such as rapidly evolving security threats, maintaining network uptime, and troubleshooting complex connectivity issues. Staying ahead of emerging vulnerabilities and ensuring compliance with industry standards can also be demanding. These challenges can be addressed by continuous training, proactive network monitoring, and close collaboration with IT security and operations teams. Embracing automation tools and regularly updating network documentation further helps in managing these responsibilities efficiently.

What is Network Assurance?

Network Assurance refers to the processes and tools used to ensure that a computer network is operating efficiently, securely, and reliably. It involves monitoring network performance, identifying and resolving issues, and verifying that the network meets organizational requirements and service level agreements (SLAs). Network assurance professionals use analytics, automation, and testing to proactively detect and prevent problems before they impact users. This helps maintain optimal network health and supports business continuity.

What is the difference between Network Assurance vs Network Security Analyst?

AspectNetwork AssuranceNetwork Security Analyst
CertificationsCCNA, CompTIA Network+CompTIA Security+, CISSP
Work EnvironmentNetwork testing, performance monitoring, troubleshootingSecurity incident response, threat analysis, vulnerability assessment
Industry UsageIT service providers, enterprise networksCybersecurity firms, corporate IT departments

Network Assurance focuses on ensuring network performance, reliability, and compliance through testing and monitoring. In contrast, Network Security Analysts concentrate on protecting networks from threats, analyzing security incidents, and implementing security measures. While both roles require networking knowledge, their primary objectives and certifications differ, making each role distinct in the IT industry.

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Network Assurance jobs near you
Infographic showing various Network Assurance job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 64% Full Time, 24% Part Time, and 10% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Network Assurance Manager (Western Service Area)

L3HHCM20

Helena, MT

$88K - $164K/yr

Other

Medical, Retirement, PTO

Posted 18 days ago

Job description

Job Title: Network Assurance Manager 

Job ID: 35942

Job Location: Western Service Area

Job Schedule: 5/8

Job Description: 

FTI Network Assurance Manager (NAM) is the point of contact for all FTI Operational Services and Provisioning matters for their geographic area of responsibility. They meet regularly with the FAA at a local and regional management level. They coordinate L3Harris's effort with teammates. They represent L3Harris to the FAA and the FAA to L3Harris. They review procedures, identify problems and resolutions.  A willingness to be available for critical service-related problems that require immediate escalation 24x7 is required. Experience in managing large telecommunications implementation projects strongly desired.

Essential Functions:

  • Meet with the Government and review operations and deployment and service results.
  • Provide management and direction to the field teams and advise management team.
  • Proactively review service performance and procedures with the Government on a quarterly basis.
  • Coordinate and oversee all field activities associated with the operations and as necessary deployment to ensure successful National Airspace sustainment.
  • Coordinate Contractor efforts both internally and with other companies and organizations. The NAM shall be the single-point-of-contact for FTI service matters for their particular geographic area of responsibility.
  • Coordinate efforts by the Government and the Contractor to isolate and repair chronic troubles.
  • Identify problem areas and resolutions.
  • Visit Government facilities and be responsive to any deployment and/or operational service problems.
  • Investigate formal complaints, formulate action plans and initiate the plans.
  • Assess the service being provided and identify potential service conditions that could result in a formal complaint.
  • Coordinate service provisioning activities, including progress and schedules for new and modified services.
  • Provide detailed failure analysis reports for specific service outages as necessary.
  • Ability to obtain a FAA Public Trust Security Clearance

Qualifications:

  • Bachelor's Degree with a minimum 6 years prior relevant experience. Graduate Degree with a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
  • Possess and maintain a valid Driver's License and/or local US State REAL ID equivalent and a satisfactory driving record.

Preferred Additional Skills:

  • Experience working with Federal Government contracts (FAA is an added plus).
  • Experience in telecommunications 
  • Experience in program and/or project management skills.
  • Experience in Telecommunications Provisioning, Maintenance and Customer Service.
  • Experience with an Inter-exchange Carrier such as AT&T, Lumen, etc. and/or experience working with a Local Exchange Carrier such as AT&T Local, Frontier, Verizon, etc.
  • Experience managing and leading a field force of technicians for operations, deployment as well as maintenance/customer service. 
  • Strong customer service background (customer service with the FAA is an added plus). 
  • Strong written and oral communication skills also required.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $88,000 - $164,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, and Vermont is $76,500 - $141,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.  

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