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Network Analyst Jobs in Spokane, WA (NOW HIRING)

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional ...

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GIS Analyst

Spokane, WA ยท On-site

For over 25 years, NoaNet has operated a reliable public open-access broadband network that today ... A GIS Analyst is required to analyze existing NoaNet infrastructure, update and maintain ...

The Summer Analyst Program The Summer Analyst Program at Cornerstone Research is an eight-week ... The firm works with an extensive network of prominent academics and industry practitioners to ...

The Summer Analyst Program The Summer Analyst Program at Cornerstone Research is an eight-week ... The firm works with an extensive network of prominent academics and industry practitioners to ...

By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer ... Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ...

By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer ... Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ...

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Network Analyst information

See Spokane, WA salary details

$17

$40

$62

How much do network analyst jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for network analyst in Spokane, WA is $40.88, according to ZipRecruiter salary data. Most workers in this role earn between $32.07 and $48.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a network analyst, and why are they important?

To thrive as a Network Analyst, you need a strong understanding of networking protocols, troubleshooting, and network security, typically supported by a degree in computer science or a related field. Familiarity with tools such as Wireshark, Cisco IOS, and certifications like CompTIA Network+ or Cisco CCNA is highly valuable. Analytical thinking, attention to detail, and effective communication are essential soft skills for this role. These skills ensure efficient network performance, quick problem resolution, and secure, reliable connectivity for organizations.

Is a network analyst a good career?

A network analyst is a valuable role responsible for designing, implementing, and maintaining computer networks. It often requires knowledge of networking protocols, security, and tools like Cisco or Juniper, with certifications such as CCNA enhancing job prospects. The role offers steady employment opportunities and potential for advancement in IT and cybersecurity fields.

What is a network analyst?

Network Analysts are IT professionals responsible for designing, implementing, managing, and troubleshooting computer networks within an organization. They monitor network performance, ensure security protocols are followed, and resolve connectivity issues to maintain efficient network operations. Network Analysts may also assist in upgrading network hardware and software, as well as providing support to users and other IT staff. Their role is crucial in ensuring reliable and secure data communication across an organization's digital infrastructure.

What is the difference between Network Analyst vs Network Engineer?

AspectNetwork AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, CompTIA Network+
Work EnvironmentAnalyzing network performance, troubleshooting issues, supporting network operationsDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageIT departments, telecom companies, large corporationsIT firms, enterprise networks, service providers

Network Analysts focus on analyzing and troubleshooting existing networks, while Network Engineers design and build network systems. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What are some common challenges network analysts face when troubleshooting network issues?

Network Analysts often encounter challenges such as identifying the root cause of intermittent connectivity problems, managing complex multi-vendor environments, and keeping up with evolving network security threats. Troubleshooting can require coordinating with other IT teams, interpreting network logs, and using diagnostic tools to pinpoint issues. Effective communication and a methodical approach are essential, as many problems require collaboration across departments or escalation to specialized engineers.
What are the most commonly searched types of Network Analyst jobs in Spokane, WA? The most popular types of Network Analyst jobs in Spokane, WA are:
What are popular job titles related to Network Analyst jobs in Spokane, WA? For Network Analyst jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Network Analyst jobs in Spokane, WA look for? The top searched job categories for Network Analyst jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Network Analyst jobs? Cities near Spokane, WA with the most Network Analyst job openings:
Infographic showing various Network Analyst job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 11% Part Time, and 8% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $85,035 per year, or $40.9 per hour.

Senior IT Support & Network Analyst

NEFCO

Spokane, WA โ€ข On-site

$33 - $38/hr

Full-time

Posted 2 days ago

New


Job description

Description:

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical escalation point, handling advanced technical issues and supporting core infrastructure. The position is primarily responsible for delivering skilled onsite technical assistance to the assigned location and nearby branches, while also providing comprehensive remote and onsite support to all other company locations and colleagues.


Key Responsibilities


1. Advanced Technical Support & Escalation

  • Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team.
  • Perform advanced diagnostics, testing, and repair of complex hardware and software issues on devices including desktops, laptops, printers, phones, and mobile devices.
  • Take ownership of escalated support requests from the Tier 1 team and see them through to resolution.
  • Utilize remote control software to efficiently assist off-site staff and colleagues at branch offices.
  • Support key business software including the Microsoft Office suite, Epicor Eclipse, and Adobe Products.
  • Mentor and assist Tier 1 technicians with challenging issues to foster team skill development.

2. Advanced Service Request & Incident Management

  • Act as the first point of contact for all incoming IT support requests.
  • Triage, prioritize, and manage multiple colleague inquiries simultaneously in a fast-paced environment.
  • Document all support issues, user communications, and resolutions comprehensively within the IT ticketing system.
  • Escalate complex issues to other IT teams as appropriate, ensuring a smooth hand-off.

3. Hardware & Software Lifecycle Management

  • Deploy new hardware systems and software applications for new hires and as part of employee upgrade cycles.
  • Configure and deploy company-approved mobile devices to colleagues.
  • Assist with the tracking and management of IT hardware and software inventory.
  • Contribute to the efficient and proper disposal of retired or expired hardware in accordance with company policy.

4. Service Delivery & Documentation

  • Deliver an outstanding and professional customer service experience to all Tiers of the organization, from entry-Tier to executive leadership.
  • Maintain clear, timely, and professional communication with end-users regarding the status of their requests.
  • Create and maintain documentation for technical processes, findings, and resolutions.

5. General Duties

  • Participate in a rotating on-call schedule to provide after-hours support.
  • Adhere to all IT policies and procedures.
  • Perform other related duties as assigned.



Requirements:

Preferred Qualifications

  • Experience: A minimum of 4 years working in a Desktop Support or similar IT support role.
  • Education: Bachelor’s degree in computer science, Information Systems, or a related field; or an equivalent mix of an associate's degree and/or additional relevant IT experience.
  • Technical Skills:
    • Proficiency with Windows Operating Systems.
    • Experience with VoIP systems and current mobile devices (iPhone & Android).
    • Experience with ticketing systems is required.
    • Experience with Dell business-class hardware, HP/Zebra printers, Mitel phone systems, and Epicor Solar Eclipse is considered a plus.
    • Experience with Active Directory and Group Policy Management.
    • Working knowledge of Office 365 Enterprise suite (Exchange, Teams, SharePoint, MFA).
    • Experience with Freshservice or other ITSMs.
  • Professional Skills:
    • Excellent verbal and written communication skills, strong problem-solving abilities, and meticulous documentation habits.
    • Proven ability to work effectively both independently and as part of a team.
  • Preferred Certifications: IT Certifications such as A+, Network+, Security+, CCNA, or CCENT.

Additional Requirements

  • Ability to occasionally travel to other company sites within driving distance (mileage will be reimbursed).
  • Must be able to handle multiple inquiries and requests in a fast-paced environment.
  • The ability to occasionally lift and move equipment and boxes weighing up to 40+ pounds.