Help Desk Analyst - Overnight shift
Chicago, IL ยท On-site
$21 - $28.75/hr
Adobe AcrobatAvaya TelephonyBlackberry Work (MDM)SCCMiManage or NetDocuments as a DMSAzure experienceNetworking experienceWindows Server experience
Chicago, IL ยท On-site
$21 - $28.75/hr
Adobe AcrobatAvaya TelephonyBlackberry Work (MDM)SCCMiManage or NetDocuments as a DMSAzure experienceNetworking experienceWindows Server experience
Chicago, IL ยท On-site
$21 - $28.75/hr
Adobe AcrobatAvaya TelephonyBlackberry Work (MDM)SCCMiManage or NetDocuments as a DMSAzure experienceNetworking experienceWindows Server experience
Chicago, IL ยท On-site
$21 - $28.75/hr
Adobe AcrobatAvaya TelephonyBlackberry Work (MDM)SCCMiManage or NetDocuments as a DMSAzure experienceNetworking experienceWindows Server experience
Chicago, IL ยท On-site
$21 - $28.75/hr
Adobe AcrobatAvaya TelephonyBlackberry Work (MDM)SCCMiManage or NetDocuments as a DMSAzure experienceNetworking experienceWindows Server experience
Chicago, IL ยท On-site
$90K - $130K/yr
Experience using legal technology such as Relativity (or similar eDiscovery platforms), NetDocuments or iManage, Westlaw, and Bluebook citation software. * Strong organizational, communication, and ...
Chicago, IL ยท On-site
$90K - $130K/yr
Experience using legal technology such as Relativity (or similar eDiscovery platforms), NetDocuments or iManage, Westlaw, and Bluebook citation software. * Strong organizational, communication, and ...
Chicago, IL ยท On-site
$140K - $165K/yr
Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...
Chicago, IL ยท On-site
$140K - $165K/yr
Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...
Chicago, IL ยท On-site
$140K - $165K/yr
Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...
Chicago, IL ยท On-site
$140K - $165K/yr
Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...
Chicago, IL ยท On-site
$90K - $130K/yr
Experience using legal technology such as Relativity (or similar eDiscovery platforms), NetDocuments or iManage, Westlaw, and Bluebook citation software. * Strong organizational, communication, and ...
Quick apply
Chicago, IL ยท On-site
$90K - $130K/yr
Experience using legal technology such as Relativity (or similar eDiscovery platforms), NetDocuments or iManage, Westlaw, and Bluebook citation software. * Strong organizational, communication, and ...
Chicago, IL ยท On-site
$62K - $79K/yr
Familiarity with 3E (Thomson Reuters) and NetDocuments. Other Skills and Abilities: The following will also be required of the successful candidate: * Strong organizational skills * Strong attention ...
Chicago, IL ยท On-site
$62K - $79K/yr
Familiarity with 3E (Thomson Reuters) and NetDocuments. Other Skills and Abilities: The following will also be required of the successful candidate: * Strong organizational skills * Strong attention ...
Chicago, IL ยท On-site
$140K - $165K/yr
Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...
Chicago, IL ยท On-site
$140K - $165K/yr
Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...
Chicago, IL ยท Hybrid
$62K - $79K/yr
Familiarity with 3E (Thomson Reuters) and NetDocuments. Other Skills and Abilities: The following will also be required of the successful candidate: * Strong organizational skills * Strong attention ...
Chicago, IL ยท Hybrid
$62K - $79K/yr
Familiarity with 3E (Thomson Reuters) and NetDocuments. Other Skills and Abilities: The following will also be required of the successful candidate: * Strong organizational skills * Strong attention ...
Chicago, IL ยท Hybrid
$135K - $160K/yr
Proficiency with document management systems (e.g., iManage, NetDocuments) and closing room platforms (e.g., DocuSign, DealCloser). * Strong working knowledge of real estate recording requirements ...
Quick apply
Chicago, IL ยท Hybrid
$135K - $160K/yr
Proficiency with document management systems (e.g., iManage, NetDocuments) and closing room platforms (e.g., DocuSign, DealCloser). * Strong working knowledge of real estate recording requirements ...
Familiarity with document management systems (e.g., NetDocuments, iManage) and content management and collaboration platforms (e.g., Microsoft SharePoint). * Proficiency with Microsoft Office Suite ...
Familiarity with document management systems (e.g., NetDocuments, iManage) and content management and collaboration platforms (e.g., Microsoft SharePoint). * Proficiency with Microsoft Office Suite ...
Chicago, IL ยท On-site
Familiarity with document management systems (e.g., NetDocuments, iManage) and content management and collaboration platforms (e.g., Microsoft SharePoint). * Proficiency with Microsoft Office Suite ...
Chicago, IL ยท On-site
Familiarity with document management systems (e.g., NetDocuments, iManage) and content management and collaboration platforms (e.g., Microsoft SharePoint). * Proficiency with Microsoft Office Suite ...
Chicago, IL ยท On-site
Provide first-level support for legal document management systems such as iManage Work, NetDocuments, or similar platforms, including during the firm's DMS transition. * Provide first-level support ...
Chicago, IL ยท On-site
Provide first-level support for legal document management systems such as iManage Work, NetDocuments, or similar platforms, including during the firm's DMS transition. * Provide first-level support ...
Chicago, IL ยท On-site
Provide first-level support for legal document management systems such as iManage Work, NetDocuments, or similar platforms, including during the firm's DMS transition. * Provide first-level support ...
Quick apply
Chicago, IL ยท On-site
Provide first-level support for legal document management systems such as iManage Work, NetDocuments, or similar platforms, including during the firm's DMS transition. * Provide first-level support ...
Chicago, IL ยท On-site
$200K - $264K/yr
Familiarity with legal AI tools (e.g., Harvey, CoCounsel, Relativity aiR) and document management systems (e.g., iManage, NetDocuments). * Experience with enterprise identity, data governance, and ...
Chicago, IL ยท On-site
$200K - $264K/yr
Familiarity with legal AI tools (e.g., Harvey, CoCounsel, Relativity aiR) and document management systems (e.g., iManage, NetDocuments). * Experience with enterprise identity, data governance, and ...
Thorough working knowledge of Microsoft Office Suite, Citrix, Windows and Mac Environments, NetDocuments, iPhone and other mobile devices, DTE, Litera ChangePro, General Desktop Environments ...
Thorough working knowledge of Microsoft Office Suite, Citrix, Windows and Mac Environments, NetDocuments, iPhone and other mobile devices, DTE, Litera ChangePro, General Desktop Environments ...
Chicago, IL ยท On-site
$200 - $264/hr
Familiarity with legal AI tools (e.g., Harvey, CoCounsel, Relativity aiR) and document management systems (e.g., iManage, NetDocuments).Experience with enterprise identity, data governance, and ...
Chicago, IL ยท On-site
$200 - $264/hr
Familiarity with legal AI tools (e.g., Harvey, CoCounsel, Relativity aiR) and document management systems (e.g., iManage, NetDocuments).Experience with enterprise identity, data governance, and ...
Chicago, IL ยท On-site
Thorough working knowledge of Microsoft Office Suite, Citrix, Windows and Mac Environments, NetDocuments, iPhone and other mobile devices, DTE, Litera ChangePro, General Desktop Environments ...
Chicago, IL ยท On-site
Thorough working knowledge of Microsoft Office Suite, Citrix, Windows and Mac Environments, NetDocuments, iPhone and other mobile devices, DTE, Litera ChangePro, General Desktop Environments ...
Chicago, IL ยท Hybrid
$200K - $264K/yr
Familiarity with legal AI tools (e.g., Harvey, CoCounsel, Relativity aiR) and document management systems (e.g., iManage, NetDocuments). * Experience with enterprise identity, data governance, and ...
Chicago, IL ยท Hybrid
$200K - $264K/yr
Familiarity with legal AI tools (e.g., Harvey, CoCounsel, Relativity aiR) and document management systems (e.g., iManage, NetDocuments). * Experience with enterprise identity, data governance, and ...
Springfield, IL ยท On-site
$59K - $98K/yr
Have familiarity with Generative AI, Microsoft products and Document Manage Systems such as iManage, and NetDocuments * Display great interpersonal and relationship-building skills to engage ...
Springfield, IL ยท On-site
$59K - $98K/yr
Have familiarity with Generative AI, Microsoft products and Document Manage Systems such as iManage, and NetDocuments * Display great interpersonal and relationship-building skills to engage ...
$18.40 - $18.87
3% of jobs
$18.87 - $19.33
8% of jobs
$19.33 - $19.80
10% of jobs
$19.99 is the 25th percentile. Wages below this are outliers.
$19.80 - $20.27
10% of jobs
$20.27 - $20.73
10% of jobs
The median wage is $21.17 / hr.
$20.73 - $21.20
10% of jobs
$21.20 - $21.66
10% of jobs
$21.66 - $22.13
10% of jobs
$22.35 is the 75th percentile. Wages above this are outliers.
$22.13 - $22.60
10% of jobs
$22.60 - $23.06
10% of jobs
$23.06 - $23.53
10% of jobs
$18
$21
$23
| Aspect | Netdocuments | Document Management Specialist |
|---|---|---|
| Credentials | Typically requires legal or IT certifications, familiarity with document management systems | Often holds certifications in document control or records management, with experience in DMS |
| Work Environment | Legal firms, corporate legal departments, law firms | Legal, corporate, or government offices managing large volumes of documents |
| Usage | Cloud-based document management platform for legal and enterprise use | Specializes in organizing, controlling, and maintaining document workflows |
Netdocuments is a cloud-based document management platform primarily used in legal and corporate environments, focusing on secure storage and collaboration. A Document Management Specialist is a professional responsible for organizing and maintaining documents within such systems. While Netdocuments is a software tool, the specialist is a role that may work with Netdocuments or similar platforms to ensure efficient document workflows.
For Netdocuments jobs in Illinois, the most frequently searched job titles are:
The top searched job categories for Netdocuments jobs in Illinois are:

$21 - $28.75/hr
Full-time
This job post hasย expired today.ย Applications are no longer accepted.
Help Desk AnalystThe Help Desk Analyst is responsible for providing white glove technical support to a professional services staff of end users, in a 24x7 help desk environment, using ServiceNow as the main ticketing system. The overnight shift typically gets about 15 calls per shift, and responding to quite a few more emails. There will be a wide range of technical issues to support, both hardware and software, in a Microsoft environment. You will have the opportunity to grow your career here, and eventually move off the third shift if that's your desire. But we are seeking people dedicated to the overnight shift for at least 12 months. If this sounds like you, please apply today!What You'll Be DoingAssists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform basic printer, network and device troubleshooting.Software support functions include, but are not limited to, answering an array of job-specific How-To questions and the installation, basic configuration and troubleshooting of applications that are standard within our environment or otherwise approved for installation.Document and maintain user request and incident records in IT Service Management System. Maintain ownership of user inquiries and requests through resolution, owning the relationship with the customer.Escalate calls, as necessary, to Level II and III IT staff, or authorized contractors, to resolve problems or fulfill requests according to established escalation procedures.Meet and exceed team and individual performance standards including abandon rate, first call resolution and SLAs.Execute basic and routine systems administration tasks (e.g., password administration and print queue management).Utilize, create, and submit updates to Knowledgebase articles and share knowledge through other designated forums with Service Desk teammates.Assist with projects such hardware or software upgrades and on-boarding of large groups.Perform other duties as required.Skills We're Seeking5+ years of experience in Technical Support focused rolesMust have 2+ years specifically in Help Desk or Service Desk roles specifically, providing support over the phoneMust have experience providing white glove customer service in technical support capacitiesMust have experience supporting the following technologies, everything else is a nice to have: Windows 10Microsoft OfficeOffice 365Citrix or other remote access technologyHardware specifically iPhones, Android phones, Macbooks and PCsNice To HavesExperience working at a law firm or professional services firmITIL experience and/or certificationBachelor's Degree in an IT related fieldExperience with other key technologies we use: Adobe AcrobatAvaya TelephonyBlackberry Work (MDM)SCCMiManage or NetDocuments as a DMSAzure experienceNetworking experienceWindows Server experience
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1872 Consulting, based in Chicago, IL, USA, operates within the IT consulting industry. Armed with a diverse team of experts, the company offers specialized IT consulting services, focusing on modernizing business technologies and driving innovative business strategies. Established in 1872, the company has a rich history marked by its commitment to bridging the gap between businesses and technology. Its mission is to empower organizations to surpass their business goals by providing state-of-the-art IT solutions and service. The company prides itself on its core values of integrity, excellence, and innovation, instilling these principles in every project they undertake.
It services
11 - 50 Employees
Chicago, IL, US
2014