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Job#: 3043353
Job Description:
M365 Admin
Location: Remote
Role Overview
We are seeking a Tier III Microsoft 365 Systems Administrator to join a highly collaborative infrastructure team. This role supports both day-to-day operations and strategic projects, requiring a hands-on Microsoft administrator with deep expertise in Active Directory, Microsoft 365, and Microsoft Entra ID. The ideal candidate can thrive in a fast-paced environment while balancing operational support with automation and modernization initiatives.
Key Responsibilities

• Administer and support Microsoft 365 services, including Exchange Online, Microsoft Entra ID (Azure AD), and Microsoft Administration platforms.
• Manage and maintain Active Directory 2016 environments, including user/group administration, OUs, GPOs, and mailboxes.
• Support identity lifecycle management, including onboarding, offboarding, access provisioning, and account governance.
• Serve as a Tier III escalation point for complex Microsoft infrastructure issues, working through ServiceNow queues.
• Design, develop, and maintain advanced PowerShell automation solutions to improve operational efficiency.
• Automate repetitive tasks such as user provisioning, group management, mailbox administration, and reporting.
• Participate in infrastructure modernization projects, including migrations, upgrades, and process improvement efforts.
• Create technical documentation, procedures, and operational runbooks.

Required Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• 5+ years of overall IT infrastructure experience.
• A minimum of 2-3 years of recent Systems Administrator experience.
• Strong administration experience with Active Directory 2016+, Microsoft Entra ID, Microsoft 365, and Exchange Online.
• Advanced PowerShell scripting experience with the ability to build complex automation solutions.
• Hands-on experience with security groups, shared mailboxes, RBAC, and identity administration.
• Experience working with ServiceNow for incidents, requests, and operational support.
• Strong troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Experience within a regulated industry such as Financial Services, Healthcare, Insurance, Utilities, or Government.
• Experience with Microsoft security and compliance tools.
• Exposure to automation frameworks, APIs, and infrastructure scripting.
• Experience supporting hybrid Microsoft environments.
• Microsoft certifications are highly preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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