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Net Promoter Score Jobs in Tennessee (NOW HIRING)

SpeedPro

Print Production Assistant

Nashville, TN · On-site

$17 - $22/hr

This is why we have an exceptional net promoter score with our clients of 96. Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees ...

5ironCyber

Client Success Manager

Franklin, TN · On-site

$80K - $100K/yr

Net Promoter Score, and renewal rates * Conduct regular client checkins and listen for opportunities for 5iron to perform more effectively and act as an initial point of escalation when necessary

Tailored Brands

Store Lead

Nashville, TN · On-site

$17.50 - $24/hr

... Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and ...

Tailored Brands

Store Lead

Chattanooga, TN · On-site

$15.50 - $21.25/hr

... Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and ...

ATI Physical Therapy

Physical Therapist

Hixson, TN · On-site

$1.3K - $1.7K/wk

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

Tailored Brands

Store Manager

Mount Juliet, TN · On-site

Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS). * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.

Tailored Brands

Store Lead

Mount Juliet, TN · On-site

$17 - $23.50/hr

... Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and ...

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All JobsNet Promoter Score JobsNet Promoter Score Jobs in Tennessee

Net Promoter Score information

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$13

$48

$65

How much do net promoter score jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for net promoter score in Tennessee is $48.77, according to ZipRecruiter salary data. Most workers in this role earn between $42.12 and $55.62 per hour, depending on experience, location, and employer.

What is a net promoter score?

Net Promoter Score (NPS) is a metric used by businesses to measure customer loyalty and satisfaction. It is calculated based on responses to the question: 'How likely are you to recommend our product or service to a friend or colleague?' Respondents are grouped into promoters, passives, and detractors. The score is determined by subtracting the percentage of detractors from the percentage of promoters, resulting in a value between -100 and 100. NPS helps organizations understand customer sentiment and identify areas for improvement.

What are some common challenges faced by professionals managing net promoter score programs, and how can they address them?

Professionals managing NPS programs often encounter challenges such as low survey response rates, difficulty interpreting feedback, and driving organizational action based on results. To overcome these, it's important to design concise, well-timed surveys, ensure anonymity to encourage honest responses, and collaborate closely with cross-functional teams to translate insights into measurable improvements. Regularly sharing NPS findings with stakeholders and implementing follow-up strategies can help foster a culture of continuous customer-centric improvement.

What is a net promoter score job?

A Net Promoter Score (NPS) job typically involves analyzing customer feedback to measure loyalty and satisfaction. Professionals in this role collect and interpret NPS survey data to help businesses improve customer experience and retention. They may work in marketing, customer success, or business strategy, using insights to drive improvements. Key responsibilities include survey design, data analysis, and presenting actionable recommendations.

What is the difference between Net Promoter Score vs Customer Service Representative?

AspectNet Promoter ScoreCustomer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through surveysHandling customer inquiries, complaints, and support
Required SkillsData analysis, survey design, customer feedback interpretationCommunication, problem-solving, product knowledge
Work EnvironmentOffice, remote, or survey platformsCall centers, retail, or service desks
Industry UsageMarketing, customer experience, business strategyCustomer support, retail, hospitality

While Net Promoter Score focuses on measuring overall customer loyalty through surveys, Customer Service Representatives directly interact with customers to resolve issues. Both roles are essential for improving customer satisfaction but serve different functions within a business.

What are the key skills and qualifications needed to thrive as a net promoter score analyst, and why are they important?

To thrive as a Net Promoter Score (NPS) Analyst, you need strong analytical skills, experience in customer experience measurement, and a background in data analysis or business analytics. Familiarity with survey software (such as Qualtrics or SurveyMonkey), data visualization tools (like Tableau or Power BI), and statistical analysis is typically required. Exceptional communication, attention to detail, and the ability to translate data insights into actionable recommendations are valuable soft skills. These skills help organizations understand customer loyalty, identify improvement areas, and drive strategies that enhance customer satisfaction and business growth.
What are the most commonly searched types of Net Promoter Score jobs in Tennessee? The most popular types of Net Promoter Score jobs in Tennessee are:
What are popular job titles related to Net Promoter Score jobs in Tennessee? For Net Promoter Score jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Net Promoter Score jobs in Tennessee look for? The top searched job categories for Net Promoter Score jobs in Tennessee are:
Net Promoter Score jobs near you
Infographic showing various Net Promoter Score job openings in Tennessee as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $101,436 per year, or $48.8 per hour.

Fabrication Sales Engineer

Phillips Corporation

Chattanooga, TN

$90K - $100K/yr

Full-time

Re-posted 17 days ago

Phillips 66 rating

7.2

Company rating: 7.2 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

51st of 86 rated oil and gas companies

Job description

At Phillips Corporation, we are seeking a visionary leader and technical strategist to serve as our premier Fabrication Sales Engineer. In this role, you will master and champion manufacturing technology leadership as the undisputed expert in Haas fabrication, metal cutting, machine tools, tooling, and automation, guiding our customers to transformational productivity gains and a distinct competitive advantage. By delivering the Phillips Experience so exceptionally that clients view us as their exclusive partner, you will cultivate legendary loyalty and market dominance, directly driving industry-leading market share, customer retention, and high net promoter scores. You will also build a powerful ecosystem of influence and advocacy by developing trusted, lasting relationships with customers, educators, suppliers, and community champions, solidifying our reputation as the premier industry partner in every market we serve.

To succeed, you must win and expand every strategic opportunity by uncovering deep operational needs that customers have not yet recognized, leveraging sharp competitive intelligence and consultative selling expertise to position Phillips as the clear choice and maximize profitable growth. We are looking for an authoritative expert who pairs this technical and commercial savvy with rigid operational excellence and financial discipline. You will be expected to maintain absolute CRM mastery, precise forecasting accuracy, and strong margin achievement, using cross-functional collaboration to consistently elevate 360-degree team performance. If you are a disciplined, relationship-driven professional looking to make a massive market impact within a culture built on continuous improvement and ownership, we invite you to apply today.

If you're ready to join a dynamic team and make a real impact, we want to hear from you. The expected pay range for a qualified person in this role is between $90,000.00 and $100,000.00 annually plus commission. If you have a different suggestion, please mention it in your application.

Please apply at https://apply.workable.com/phillips-corporation/ 

 Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant. 

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