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Net Promoter Score Jobs in Tennessee (NOW HIRING)

ATI Physical Therapy

Physical Therapist

Soddy Daisy, TN · On-site

$80 - $100/hr

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

ATI Physical Therapy

Physical Therapist

Chattanooga, TN · On-site

$1.5K - $1.9K/wk

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

ATI Physical Therapy

Physical Therapist Assistant

Ooltewah, TN · On-site

$22.75 - $30.25/hr

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

ATI Physical Therapy

Physical Therapist

Soddy Daisy, TN · On-site

$1.4K - $1.9K/wk

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

ATI Health

Physical Therapist Assistant

College Dale, TN · On-site

$55 - $75/hr

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

ATI Physical Therapy

Physical Therapist

Hixson, TN · On-site

$1.3K - $1.7K/wk

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

ATI Physical Therapy

Physical Therapist

Soddy Daisy, TN

$1.4K - $1.9K/wk

Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score. * Outstanding Reputation: Our clinics average a 4 ...

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Showing results 21-40

All JobsNet Promoter Score JobsNet Promoter Score Jobs in Tennessee

Net Promoter Score information

See Tennessee salary details

$13

$48

$65

How much do net promoter score jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for net promoter score in Tennessee is $48.77, according to ZipRecruiter salary data. Most workers in this role earn between $42.12 and $55.62 per hour, depending on experience, location, and employer.

What is a net promoter score?

Net Promoter Score (NPS) is a metric used by businesses to measure customer loyalty and satisfaction. It is calculated based on responses to the question: 'How likely are you to recommend our product or service to a friend or colleague?' Respondents are grouped into promoters, passives, and detractors. The score is determined by subtracting the percentage of detractors from the percentage of promoters, resulting in a value between -100 and 100. NPS helps organizations understand customer sentiment and identify areas for improvement.

What is a net promoter score job?

A Net Promoter Score (NPS) job typically involves analyzing customer feedback to measure loyalty and satisfaction. Professionals in this role collect and interpret NPS survey data to help businesses improve customer experience and retention. They may work in marketing, customer success, or business strategy, using insights to drive improvements. Key responsibilities include survey design, data analysis, and presenting actionable recommendations.

What are the key skills and qualifications needed to thrive as a net promoter score analyst, and why are they important?

To thrive as a Net Promoter Score (NPS) Analyst, you need strong analytical skills, experience in customer experience measurement, and a background in data analysis or business analytics. Familiarity with survey software (such as Qualtrics or SurveyMonkey), data visualization tools (like Tableau or Power BI), and statistical analysis is typically required. Exceptional communication, attention to detail, and the ability to translate data insights into actionable recommendations are valuable soft skills. These skills help organizations understand customer loyalty, identify improvement areas, and drive strategies that enhance customer satisfaction and business growth.

What are some common challenges faced by professionals managing net promoter score programs, and how can they address them?

Professionals managing NPS programs often encounter challenges such as low survey response rates, difficulty interpreting feedback, and driving organizational action based on results. To overcome these, it's important to design concise, well-timed surveys, ensure anonymity to encourage honest responses, and collaborate closely with cross-functional teams to translate insights into measurable improvements. Regularly sharing NPS findings with stakeholders and implementing follow-up strategies can help foster a culture of continuous customer-centric improvement.

What is the difference between Net Promoter Score vs Customer Service Representative?

AspectNet Promoter ScoreCustomer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through surveysHandling customer inquiries, complaints, and support
Required SkillsData analysis, survey design, customer feedback interpretationCommunication, problem-solving, product knowledge
Work EnvironmentOffice, remote, or survey platformsCall centers, retail, or service desks
Industry UsageMarketing, customer experience, business strategyCustomer support, retail, hospitality

While Net Promoter Score focuses on measuring overall customer loyalty through surveys, Customer Service Representatives directly interact with customers to resolve issues. Both roles are essential for improving customer satisfaction but serve different functions within a business.

What are the most commonly searched types of Net Promoter Score jobs in Tennessee?

The most popular types of Net Promoter Score jobs in Tennessee are:

What are popular job titles related to Net Promoter Score jobs in Tennessee?

For Net Promoter Score jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Net Promoter Score jobs in Tennessee look for?

The top searched job categories for Net Promoter Score jobs in Tennessee are:

Net Promoter Score jobs near you
Infographic showing various Net Promoter Score job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $101,436 per year, or $48.8 per hour.

Commercial Sales Manager, Aggregates

Amrize

Franklin, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Lead, coach, and develop a regional sales team including inside sales and account managers.

  • Develop and implement a regional sales strategy to drive volume growth, optimize ASP, and improve EBITDA.

  • Partner with Operations, Logistics, and Performance teams to align production, delivery, and monitor KPIs.

Amrize rating

8.1

Company rating: 8.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

118th of 546 rated manufacturers

Job description

We're seeking a Commercial Sales Manager who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America. 

Job Title: Commercial Sales Manager   |   Req ID: 17133   |   HR Contact: Grace A CHIODO   |   Location: Franklin Rural Plains Office TN, Baton Rouge Office LA

ABOUT THE ROLE

The Commercial Manager, Aggregates is a strategic sales leader responsible for driving regional revenue growth, market share expansion, and profitability within Amrize's Aggregate materials portfolio. This role leads a high-performing sales team, develops and executes a data-driven commercial strategy, and partners closely with Operations, Logistics, and Performance teams to optimize inventory, delivery, and customer outcomes.
 
Success is measured by increased sales volumes, improved average selling price (ASP), and sustained EBITDA growth, while delivering exceptional customer experiences across all touchpoints.
 
 
Travel and Sales Territory:  Required overnight travel 30-40%.  Sales market includes:  Missouri, Illinois, Indiana, Kentucky, Tennessee, Mississippi, Arkansas, Louisiana, Texas

Relocation:  Relocation assistance provided for candidates outside this area - Franklin, TN or Baton Rouge, LA.

WHAT YOU'LL ACCOMPLISH

  • Sales Leadership Team Management - Lead, coach, and develop a regional sales team (inside sales and account managers).
  • Set clear performance targets, conduct regular pipeline reviews, and implement accountability frameworks (KPIs, scorecards, CRM compliance).
  • Recruit, onboard, and retain top commercial talent.
  • Commercial Strategy & Execution - Develop and implement a regional sales strategy aligned with divisional goals for volume growth, ASP optimization, and EBITDA improvement.
  • Identify high-value customer segments, pricing opportunities, and product mix strategies.
  • Leverage market intelligence, competitive analysis, and demand forecasting to capitalize on growth opportunities.
  • Cross-Functional Collaboration - Partner with Operations to align production schedules with sales commitments and inventory targets.
  • Collaborate with Logistics to ensure on-time, cost-effective delivery and resolve capacity constraints.
  • Work with Performance & Analytics teams to monitor KPIs, forecast accuracy, and margin performance.
  • Customer Experience & Relationship Management - Champion a customer-first culture across the commercial team.
  • Oversee key account management, contract negotiations, and long-term partnership development.
  • Implement feedback loops (surveys, win/loss analysis) to continuously improve service levels and Net Promoter Score (NPS).
  • Financial & Performance Accountability - Own regional P&L inputs: revenue, gross margin, ASP, and contribution to EBITDA.
  • Prepare and present monthly/quarterly performance reviews, forecasts, and corrective action plan. Drive pricing discipline and margin protection across all transactions.
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE'RE LOOKING FOR
Education: Bachelors/Undergraduate Degree; Master's Degree in Business preferred
Field of Study Preferred: Business, Marketing, Engineering
Required Work Experience: Minimum of seven (7) years of relevant experience; aggregates, ready mix, or heavy construction industry experience preferred

Additional Requirements:

  • Experience managing $100M + book of business 
  • Strong People & Relationship Management: Demonstrated ability to build effective internal and external relationships and lead others successfully.
  • Business Acumen & Analytical Thinking: High level of intellectual horsepower with proven ability to drive results, supported by strong problem-solving, analytical skills, and a disciplined, process-oriented approach.
  • Technical & Systems Proficiency: Proficient computer skills, with preferred experience using SAP and Salesforce.
  • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
     

WHAT WE OFFER

  • Competitive salary
  • Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
  • Employee Stock Purchase Plan 
  • Medical, Dental, Disability and Life Insurance  
  • Holistic Health & Well-being programs
  • Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
  • Vision and other Voluntary benefits and discounts
  • Paid time off & paid holidays
  • Paid Parental Leave (maternity & paternity)
  • Educational Assistance Program
  • Dress for your day

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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