Nestle Customer Service Jobs (NOW HIRING)

Foods you love. Brands you trust. And a career that empowers you to grow. 
At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives.

Joining Nestle means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.

POSITION SUMMARY:

This position offers the right person a unique opportunity to be the key financial co-pilot with a focus on the DSD/Drug/Small format accounts across all Nestle USA divisions.  The RGM Finance Manager will be a key contributor in building out fiscal strategies with the accounts, as well as playing a key role in the Osprey trade management systems, analytics and processes. A function of the role will be to provide a monthly overview of the E2E Route-to-Market to Operator Profitability analysis.

Financial oversight includes detailed event level planning, promotional spend review, forecasting, reporting, and ad-hoc customer analysis, with an emphasis on maintaining sound financial controls around trade budget spending. The position is instrumental in allocating resources to accounts, maintaining control of NPS, trade spend, NNS, and ensuring our customers are complying with the Nestle Next terms and policies. 

The successful individual will have a strong revenue growth management, finance or accounting background, superior communication and people skills, ability to learn quickly, a solid understanding of Nestle (or another FMCG/CPG business) and the ability to deliver high performance work both within a team and independently. 

The Key Performance indicators are sales volume, real internal growth, organic growth, performance trade efficiency, UAD balances, and profit.  The key quality indicators are trade management, forecasting, deduction management and customer service.

EXPERIENCE:

• Bachelors Degree in Finance, Accounting, or related field
• 5 years revenue growth management and/or finance management experience in Consumer Goods company/industry preferred.
• Intermediate/Advanced in Excel and SAP (or other ERP System) required.
• Previous experience with Sales Analysis, trade fund management a plus

SKILLS:

• Demonstrated critical thinking and analytical problem-solving skills.
• Superior execution skills in a changing environment and ability to work in a fast-paced environment
• Strong data management and analytical skills, and critically important to be able to deliver the message to non-finance professionals.
• Proven ability to not only deliver, but drive excellent work in a team and matrix organization
• Excellent inter-personal communication and the ability to influence others; negotiation skills a plus.
• Self-starter and shows initiative and quickly learns the specifics of the customer and revenue growth management.
• Ability to drive change
• Critical thinking/ Curiosity
• Strong Business acumen
• Understanding of Customer Profitability concepts and the use of customer P&Ls to drive business decisions.

The approximate pay range for this position is $135,000 to $160,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestle Careers (nestlejobs.com)

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It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.
 

The Nestle Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 410590