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Need Help Jobs (NOW HIRING)

Robinson, Inc.

Help Desk Technician

Altoona, IA · On-site

$19.25 - $26/hr

Help Desk Technician - Iowa Facility Opening in 2027 Be part of something big! Robinson Inc is ... Ability to install and support application upgrades as needed. * Strong organizational skills with ...

Tstc

$20 - $27.25/hr

The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for ... May need to work evening or weekend hours for server maintenance or break/fix repairs. Equal ...

Stand Out for Good, Inc

Help Desk Analyst

Knoxville, TN

$19.50 - $26.75/hr

The Role The Help Desk Analyst is the primary point of contact for technical and operational ... Leads technology support while coordinating facility needs, including plumbing, electrical ...

Ken`s Foods

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... the need for current or future sponsorship. The salary for this position is determined by a ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Troubleshoot users' routine problems in order to identify solutions and/or type of support needed ... Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop ...

Arby's

Help Desk Tech

Omaha, NE

$52K/yr

Ability to travel as needed to support IT changes, store/manager education and new store openings ... within a help desk environment preferred. DRM, Inc. offers great benefits: Paid Leave, Medical ...

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS

$18 - $24.25/hr

Help Desk Technician Reports To: CISO FLSA Status: Non-Exempt Position Summary: The Help Desk ... needed. This position does not have the option of working remotely. Essential Job Duties and ...

Booz Allen Hamilton, Inc.

Help Desk Specialist

Rome, NY · On-site

$52K/yr

Identify and implement needed resolutions or workarounds for technical issues in a structured ... Experience providing Help Desk support in a high-demand and fast-paced environment * Experience ...

Stand Out For Good

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Role The Help Desk Analyst is the primary point of contact for technical and operational ... Leads technology support while coordinating facility needs, including plumbing, electrical ...

Amphenol TCS

Help Desk Technician

Nashua, NH · On-site

$20.25 - $27.25/hr

Position: Help Desk Technician Location: Nashua, NH Amphenol High Speed Products Group is the ... Provide technical instruction to company employees as needed. * Collaborate with other IT team ...

New

Williston

Help Desk Coordinator

Easthampton, MA · On-site

The Help Desk Coordinator will provide operating systems, information processing, administrative ... The qualified individual needs to be committed, detail-oriented, and able to prioritize tasking.

Metova Federal

Help Desk Engineer

Orlando, FL · On-site

Offer guidance on issue resolution approaches and escalate issues as needed. * Support software and ... help desk operations. * DoD 8570 IAT Level II or greater certification such as Security+, CCNA ...

New

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work ... as needed • Communicate clearly with internal teams, users, and partner agencies to resolve ...

Robinson

Help Desk Technician

Altoona, IA · On-site

$19.25 - $26/hr

Help Desk Technician - Iowa Facility Opening in 2027 Be part of something big! Robinson Inc is ... Ability to install and support application upgrades as needed. * Strong organizational skills with ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · On-site

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... Public Trust - Candidates do not need to be cleared at the time of application but must be able to ...

InstantServe LLC

Help Desk Analyst

Middletown, CT · On-site

$20.75 - $28.50/hr

POSITION ROLE AND DELIVERABLES We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location ...

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

Description Help Desk Technician About Our Company Lids Sports Group is the largest licensed sports ... needed. Additional Principal Duties and Responsibilities No additional principal duties are ...

Leslie's

Help Desk Specialist

Phoenix, AZ · On-site

We serve the aftermarket needs of residential and professional consumers with an extensive and ... The Help Desk Specialist provides day-to-day technical support to retail stores and end users ...

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How much do need help jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for need help in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Specialist, and why are they important?

To thrive as a Help Desk Specialist, you need a solid understanding of computer systems, troubleshooting techniques, and customer service, often supported by an associate degree or relevant certifications like CompTIA A+ or ITIL. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely support and high user satisfaction, which are critical for smooth business operations.

How to make $10,000 a month without a degree?

Making $10,000 a month without a degree typically involves developing high-demand skills such as sales, digital marketing, software development, or trades like plumbing and electrical work. Many high-paying roles require experience, certifications, or self-education, and success often depends on building a strong client base or reputation in the chosen field.

What is a good job for someone who wants to help people?

Jobs such as social worker, nurse, teacher, counselor, or healthcare provider are good options for those wanting to help others. These roles often require relevant education, certifications, and strong communication skills, and they typically involve working directly with individuals or communities to improve well-being.

What are some common challenges faced by Help Desk professionals, and how can they be successfully managed?

Help Desk professionals often encounter high volumes of support requests, tight response times, and diverse technical issues from users with varying levels of technical knowledge. Successfully managing these challenges requires strong communication skills, effective prioritization, and familiarity with ticketing systems. Building a solid knowledge base, staying patient under pressure, and collaborating closely with IT teams are also essential for resolving issues efficiently and maintaining user satisfaction.

What does a 'Need Help' job title mean?

A 'Need Help' job title is not a standard position, but it often refers to roles in customer support, help desk, or assistance services. People with this job title are typically responsible for providing help, guidance, or support to customers, clients, or colleagues. Their main duties may include answering questions, resolving issues, and ensuring a positive experience for those seeking help. The specific responsibilities can vary depending on the organization and industry.

What jobs pay $700 a day?

Jobs that can pay $700 a day include specialized roles such as freelance consultants, high-level contractors, certain medical professionals like anesthesiologists or surgeons, and skilled trades such as electricians or plumbers with experience. These positions often require specific skills, certifications, or extensive experience and may involve freelance, contract, or per-project work environments.

Who can help me find a job for free?

Job placement agencies, career centers, and online job boards offer free assistance to help individuals find employment. Many government programs and nonprofit organizations also provide free job search support, resume writing, and interview preparation services.

What is the difference between Need Help vs Customer Service Representative?

AspectNeed HelpCustomer Service Representative
Required CredentialsNone typically requiredHigh school diploma or equivalent; some roles may require training
Work EnvironmentVaries; often in retail, service centers, or online supportCall centers, retail stores, or office settings
Industry UsageCommonly used as a general request for assistanceSpecific role within customer support teams
Search & Comparison IntentSeeking help or support servicesLooking for customer service jobs or roles

While "Need Help" is a broad term used to request assistance, a "Customer Service Representative" is a specific job title focused on providing support to customers. Understanding this difference helps job seekers find relevant opportunities and support resources more effectively.

More about Need Help jobs
What cities are hiring for Need Help jobs? Cities with the most Need Help job openings:
Infographic showing various Need Help job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Technician

Help Desk Technician

Robinson, Inc.

Altoona, IA • On-site

$19.25 - $26/hr

Full-time

Posted yesterday

Job description

Exciting Opportunity: Help Desk Technician - Iowa Facility Opening in 2027Be part of something big! Robinson Inc is opening a brand-new manufacturing facility in Altoona, Iowa, set to open in early 2027, and we're looking for a Help Desk Technician to set up and support the facility's technology. This is a fantastic opportunity for a visionary leader who is excited to learn and grow with the company and can easily adapt to a fast-changing environment.
COMPANY OVERVIEW
We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee-owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard.
Click here to view our Benefits Snapshot
JOB OVERVIEW
As a Desktop Support Specialist, you will be the primary tech support expert for our teams. In this role, you'll help keep our employees productive by quickly resolving day-to-day IT issues, setting up hardware and software, and making technology simple and reliable for everyone. If you love hands-on problem-solving, enjoy a varied workday, and thrive on being the go-to person when technology doesn't cooperate, this position is a great fit for you. This position may require travel to production facilities in Wisconsin.
ROLE + RESPONSIBILITIES (includes but not limited to)
  • Deliver helpdesk support to office staff and internal users.
  • Create, track, and manage all IT support tickets through ticketing system, escalating issues when necessary.
  • Provide first and second level technical support via phone, email and in person for both onsite and remote users.
  • Answer incoming support calls and assist users in real time
  • Set up and onboard new users across the organization, including account creation and system access.
  • Collaborate with the Network Administrator to troubleshoot issues and research solutions.
  • Assist with hardware and software repairs as needed.
  • Order, configure, and deploy domain joined computers, including the installation and management of network printers.
  • Configure, troubleshoot, repair, and replace Android and iPhone mobile devices.
  • Document and develop standard operating procedures.
  • Participation in on call rotation during weeknights and weekends to support production facilities.
  • Troubleshoot and resolve issues across:
    • Windows environments
    • Microsoft 365
    • Networking and VPNs
    • RDP and remote environments
    • VoIP systems (3CX, SIP, call flow issues)
  • Support departmental and cross functional IT projects as assigned.

QUALIFICATIONS
  • Proven experience in a service desk role that supports both internal and external users.
  • Proficient in Microsoft Windows 11 and Office 365 Suite.
  • Quick learner of various computer hardware and software applications.
  • Strong troubleshooting skills with the ability to diagnose and resolve issues involving hardware, software, and systems (including PCs, printers, mobile devices, and VoIP phones)
  • Ability to install and support application upgrades as needed.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • High attention to detail and accuracy.
  • Strong analytical and problem-solving skills.
  • Clear verbal and written communication, able to explain technical details to non-technical staff and customers.
  • Professional, customer-focused attitude and approach.

PHYSICAL DEMANDS:
  • While performing the duties of this role, the employee is regularly required to use their hands to handle or operate objects, tools, and controls. The employee may occasionally need to lift up to 50 pounds, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

PREFERRED QUALIFICATIONS
  • 3-5 years of Help Desk or technical support experience preferred.
  • Associate's degree in information technology, computer science, or related field. Bachelor's degree preferred.

TRAVEL REQUIREMENTS
Travel to various Robinson locations throughout Wisconsin/Iowa to provide onsite assistance when needed.
At Robinson, we value professionalism, expertise, and a dedication to craftsmanship. We offer a dynamic work environment where employees are empowered to excel and grow within their roles. Join us in our mission to deliver exceptional metal fabrication solutions while fostering a culture of collaboration, innovation, and employee satisfaction.
Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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