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Nec Telecom Jobs (NOW HIRING)

Burlington Telecom is a leading provider of delivering FTTH (Fiber-To-The-Home) Broadband services ... Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances. * 1 - 2 years of ...

Experience with telecom power equipment manufacturers such as ABB, Eaton, Delta, Eltek, or similar * Proficiency with AutoCAD or similar electrical drafting software * Understanding of NEC, IEEE ...

Construction Foreman - $42-50 dollars per hour - Join XS Telecom's Skilled Low-Voltage Team ... Must have knowledge of the NEC (National Electrical Code) and OSHA safety standards * Installs of ...

LA · On-site

$72 - $94/hr

... for telecom and utility installations. * Familiarity with National Electrical Safety Code (NESC) guidelines and basic National Electrical Code (NEC) principles. * Ability to design solutions that ...

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Nec Telecom information

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How much do nec telecom jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for nec telecom in the United States is $31.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $39.90 per hour, depending on experience, location, and employer.

What is a NEC Telecom job?

A NEC Telecom job typically involves working with telecommunications systems, networks, and solutions provided by NEC Corporation. Roles may include network engineering, technical support, sales, or project management, depending on the specific position. Employees may work on installing, maintaining, or optimizing telecom infrastructure, including VoIP systems, cloud communications, and wireless networks. Strong technical skills and knowledge of NEC products are often required.

What are the typical opportunities for career advancement at NEC Telecom?

At NEC Telecom, employees often start in roles focused on technical support or network operations, but there are clear pathways to progress into senior engineering, project management, or specialized R&D positions. Advancement is typically supported by ongoing training, certifications, and exposure to cutting-edge telecom technologies through real-world projects. The company values internal promotion and encourages team members to take on leadership responsibilities or join cross-functional teams to broaden their experience. This structured approach enables dedicated professionals to grow their careers while making a meaningful contribution to NEC Telecom's innovative environment.

What are the key skills and qualifications needed to thrive in the Nec Telecom position, and why are they important?

To thrive at NEC Telecom, a solid background in telecommunications engineering, networking protocols, and system troubleshooting is essential, usually supported by a degree in engineering or IT. Familiarity with industry-standard tools such as network analyzers, RF testing equipment, and certifications like CCNA or CompTIA Network+ is highly valued. Strong communication, problem-solving skills, and the ability to work collaboratively in cross-functional teams help candidates excel in this dynamic field. These competencies are vital for delivering reliable telecom solutions, swiftly resolving connectivity issues, and supporting organizational goals in a fast-paced environment.

More about Nec Telecom jobs
What cities are hiring for Nec Telecom jobs? Cities with the most Nec Telecom job openings:
What states have the most Nec Telecom jobs? States with the most job openings for Nec Telecom jobs include:
Infographic showing various Nec Telecom job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,381 per year, or $31.9 per hour.
Telecom Support Service Delivery Manager (SDM)

Telecom Support Service Delivery Manager (SDM)

Source 1 Solutions

Clearwater, FL • On-site

$75K - $80K/yr

Full-time

Re-posted 10 days ago


Job description

Role Overview
The Telecoms Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high service quality, operational efficiency, and effective stakeholder communication, including executive-level reporting in a fast paced environment.
Key Responsibilities
• Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
• Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
• Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
• Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
• Implement and maintain service management framework (ITIL preferred).
• Act as a primary escalation point for critical incidents (P1/P2 outages).
• Implement and maintain an on-call Rota to satisfy all product ranges supported.
• Drive continuous improvement initiatives to reduce case volumes and improve service performance.
• Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
• Manage customer relationships and ensure high levels of client satisfaction.
• Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.
Technical Requirements
• Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
• Understanding of carrier services, networking infrastructure, and telephony systems.
• Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
• Ability to analyze technical issues and provide guidance to engineering teams.
• Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.
Leadership & Communication
• Proven leadership in managing multi-disciplinary technical teams.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
• Experience presenting to the executive leadership and producing C-level reporting decks.
• Strong organizational skills with the ability to manage competing priorities.
• Very strong communications skills in an engineering environment
Qualifications & Experience
• 5-10 years' experience in telecoms and IT service delivery roles.
• Previous experience managing support, engineering, and dispatch teams.
• ITIL certification advantageous.
• Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).
Key Deliverables
• Weekly executive reporting deck with performance analysis and improvement recommendations.
• Service performance improvements across SLAs and KPIs.
• Reduction in incident volumes through proactive management.
• Improved resource utilization across engineering and field teams.