Nebraska Jobs in Nebraska (NOW HIRING)

Make a Difference for Nebraskans Every Day Are you detail-oriented, organized, and passionate about helping others? Do you thrive in a fast-paced environment where accuracy and customer service matter? If so, the Nebraska Department of Health and Human Services (DHHS) wants you to join our team as an Office Specialist in the Access Nebraska Document Imaging (ANDI) Center. As an Office Specialist, you will play a critical role in supporting programs that help Nebraskans access Economic Assistance, Medicaid, and Long-Term Care services. Your work behind the scenes helps ensure that important documents and applications are processed accurately and efficiently so individuals and families can receive the support they need. You have the passion. We have the opportunities. Let's make a difference for Nebraskans!

Scheduling: The ANDI Center offers a variety of work shifts between 1:00 a.m. and 5:00 p.m. Current opening: Monday–Friday, 8:00a.m.– 5:00p.m.

Why Join DHHS? At DHHS, we recognize that our employees are our greatest asset. We offer: Stable employment with the State of Nebraska Career growth, training, and professional development opportunities Tuition reimbursement programs Retirement plan with a 156% match on the first 4.8% contributed 13 paid holidays each year Generous vacation and sick leave accruals Comprehensive benefits package A supportive team environment focused on service and collaboration The opportunity to make a meaningful impact in the lives of Nebraskans

What You'll Do As an Office Specialist, your responsibilities will include:

• Preparing, sorting, scanning, and indexing documents with accuracy and attention to detail
• Processing Economic Assistance and Medicaid applications in a timely manner
• Updating and maintaining information in state computer systems
• Preparing and sending correspondence to applicants
• Contacting clients to obtain information needed to process applications
• Assisting with document storage and records destruction
• Reviewing records, reports, and documents to verify completeness and accuracy
• Supporting staff and supervisors by providing information needed for program decisions

What We're Looking For Successful candidates are:

• Detail-oriented and highly organized
• Committed to providing excellent customer service
• Comfortable using computers and office technology
• Able to manage multiple tasks while maintaining accuracy
• Strong communicators, both verbally and in writing
• Dependable, professional, and able to maintain confidentiality
• Effective at working with people from diverse backgrounds

Requirements/Qualifications: Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Knowledge, Skills, and Abilities Ideal candidates will demonstrate the ability to:

• Communicate effectively in person, by phone, email, and written correspondence
• Maintain accurate records and documentation
• Proofread and identify errors in documents and information
• Understand and apply policies, procedures, and program requirements
• Prioritize work and meet deadlines
• Maintain confidentiality and professionalism
• Learn agency programs, systems, and organizational processes
• Work effectively as part of a team while supporting agency goals

Our Commitment The Nebraska Department of Health and Human Services values a workplace where all employees feel respected, supported, and empowered to succeed. We are committed to fostering an environment that promotes diversity, inclusion, belonging, and equal opportunity for all.

Join us and become part of a team dedicated to improving the lives of Nebraskans every day.

If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.