ZipRecruiter

Log In

1

Nc Fast Help Desk Jobs in Bountiful, UT (NOW HIRING)

Russell Tobin

Help Desk Representative

South Jordan, UT · On-site

$21 - $25/hr

Our client, a leading financial services organization, is looking to hire a Help Desk ... Strong customer-service orientation and ability to work in a fast-paced environment. * Ability to ...

New

Integrity Marketing Group

Help Desk Technician

Farmington, UT · On-site

$19 - $25.50/hr

... fast-paced, customer-focused support environment. Experience • 3-5 years of experience in a customer-facing IT support or help desk role. • Experience supporting a mix of onsite and remote ...

Integritymarketing

Help Desk Technician

Farmington, UT

$19 - $25.50/hr

Ability to prioritize and manage multiple issues in a fast-paced, customer-focused support environment. Experience 3-5 years of experience in a customer-facing IT support or help desk role.

Bohme

IT Help Desk Lead

Draper, UT · On-site

About böhme Böhme is a fast-growing, fashion-forward women's apparel brand with a strong retail ... About the Role We are looking for a hands-on IT Help Desk Lead to oversee daily support operations ...

Bohme, Inc

IT Help Desk Lead

Draper, UT · On-site

$60 - $90/hr

Böhme is a fast-growing, fashion-forward women's apparel brand with a strong retail footprint and ... About the Role We are looking for a hands‑on IT Help Desk Lead to oversee daily support ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...

böhme

IT Help Desk Lead

Draper, UT · On-site

Böhme is a fast-growing, fashion-forward women's apparel brand with a strong retail footprint and expanding eCommerce business. They are seeking a hands-on IT Help Desk Lead to oversee daily support ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...

Ensign Services

IT Help Desk

Salt Lake City, UT

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... in the fast-growing post-acute care industry. ESI provides service and support to over 378 ...

Kane is Able

Sr. Help Desk Technician

West Jordan, UT · On-site

$65K - $73K/yr

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support ... Demonstrated ability to work collaboratively and adapt in a fast-paced environment.

ID Logistics

Sr. Help Desk Technician

West Jordan, UT · On-site

$65K - $73K/yr

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support ... Demonstrated ability to work collaboratively and adapt in a fast-paced environment.

Hired by Matrix

Be Seen First

IT Service Desk Agent

South Jordan, UT · On-site

$25/hr

High school diploma or GED * 2-5 years of IT support, help desk, or technical support experience ... Experience in a high-tech and fast-paced environment Responsibilities: * Serve as the first point ...

next page

Showing results 1-20

All JobsNc Fast Help Desk JobsNc Fast Help Desk Jobs in Bountiful, UT

Nc Fast Help Desk information

See Bountiful, UT salary details

$35.4K

$79K

$117.4K

How much do nc fast help desk jobs pay per year?

As of Sep 3, 2026, the average yearly pay for nc fast help desk in Bountiful, UT is $78,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $94,300.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What job categories do people searching Nc Fast Help Desk jobs in Bountiful, UT look for?

The top searched job categories for Nc Fast Help Desk jobs in Bountiful, UT are:

What cities near Bountiful, UT are hiring for Nc Fast Help Desk jobs?

Cities near Bountiful, UT with the most Nc Fast Help Desk job openings:

Nc Fast Help Desk jobs near you

Help Desk Representative

Russell Tobin

South Jordan, UT • On-site

$21 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Our client, a leading financial services organization, is looking to hire a Help Desk Representative in South Jordan, UT.


Pay Rate Range: $21–$25/hour W2, depending on experience


Responsibilities:

  • Troubleshoot, diagnose, and resolve hardware and software issues in a timely manner.
  • Install, configure, and maintain computer systems, peripherals, and applications.
  • Handle incoming calls related to customer inquiries and account support.
  • Deliver accurate and efficient service while meeting performance metrics and service-level agreements.
  • Provide a positive customer experience by effectively resolving technical issues.
  • Maintain detailed and accurate records of customer interactions and issue resolutions.
  • Follow established procedures and escalate complex issues to the appropriate support teams as needed.


Requirements:

  • 6 months to 2 years of relevant experience in IT support, help desk, or customer service; internships may be considered.
  • Bachelor’s degree preferred, particularly for recent graduates.
  • Previous contact center or help desk experience is preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to troubleshoot technical issues and effectively communicate solutions to users.
  • Strong customer-service orientation and ability to work in a fast-paced environment.
  • Ability to manage multiple inquiries and prioritize tasks effectively.
  • Detail-oriented with strong documentation skills.
  • Ability to meet established performance metrics and service-level requirements.
  • Contract duration of 6–12 months with potential for full-time conversion based on performance and position availability.


Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.


Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.


Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.


Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.


Only applicable for San Francisco Candidates**:** Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Russell Tobin logo

About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

View All Russell Tobin Jobs

Apply