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National Operations Director Jobs in Silver Spring, MD

Functions as a leadership role at the site among the management team and in support of the Executive Director and collaborates with the national Operations team to support organizational success

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National Operations Director information

See Silver Spring, MD salary details

$35.1K

$111.3K

$185.6K

How much do national operations director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for national operations director in Silver Spring, MD is $111,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $140,100.00 per year, depending on experience, location, and employer.

What does a National Operations Director do?

A National Operations Director is responsible for overseeing and managing the operations of an organization across the entire country. This role involves developing and implementing operational strategies, ensuring consistency in processes, and optimizing performance to meet organizational goals. They coordinate with regional managers, monitor key performance indicators, and ensure compliance with regulations. Their leadership ensures efficient resource allocation and drives overall business success on a national scale.

How does a National Operations Director effectively balance strategic planning with day-to-day operations management?

A National Operations Director typically allocates time between long-term strategic initiatives—such as scaling operations, optimizing processes, and aligning with company goals—and overseeing daily operational performance. This balance often involves delegating routine tasks to regional managers, implementing standardized procedures, and using performance metrics to monitor progress. Regular communication with both executive leadership and frontline teams is crucial to ensure alignment and address emerging challenges quickly. Mastering this balance is key to driving consistent operational excellence across all regions.

What are the key skills and qualifications needed to thrive as a National Operations Director, and why are they important?

To thrive as a National Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree, often in business administration or a related field. Familiarity with ERP systems, supply chain management software, and certifications like Six Sigma or PMP are commonly required. Exceptional leadership, problem-solving, and communication skills set top performers apart in this role. These skills and qualifications ensure efficient nationwide operations, drive organizational growth, and enable effective team leadership across multiple locations.

What is the difference between National Operations Director vs Regional Operations Manager?

AspectNational Operations DirectorRegional Operations Manager
ResponsibilitiesOversees company-wide operations, sets strategic goals, manages multiple regionsManages operations within a specific region, implements company policies locally
ScopeEntire organization or multiple regionsSingle region or territory
CredentialsTypically requires extensive experience in operations, often a bachelor's or master's degree in business or related fieldRequires relevant experience in regional management, often with similar educational background
Work EnvironmentCorporate headquarters, strategic planning meetingsRegional offices, on-site management

The National Operations Director focuses on overarching company strategies and oversees multiple regions, while the Regional Operations Manager concentrates on managing operations within a specific geographic area. Both roles require strong leadership and operational expertise, but differ mainly in scope and level of responsibility.

Is a National Operations Director a high position?

A National Operations Director is a senior leadership role responsible for overseeing operations across an entire country, making it a high-level position within an organization. It typically requires extensive experience in management, strategic planning, and leadership skills, and often involves managing large teams and budgets.

What job categories do people searching National Operations Director jobs in Silver Spring, MD look for?

The top searched job categories for National Operations Director jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for National Operations Director jobs?

Cities near Silver Spring, MD with the most National Operations Director job openings:

Infographic showing various National Operations Director job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $111,317 per year, or $53.5 per hour.

National Operations Center (NOC) Duty Director

US Department of Homeland Security

Washington, DC • On-site

$169K/yr

Full-time

Posted 6 days ago


U.S. Department Of Homeland Security rating

7.8

Company rating: 7.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

100th of 294 rated public sector bodies


Job description

This position is located in the Department of Homeland Security (DHS), Office of Situational Awareness (OSA).
The primary purpose of this position is to provide the National Operations Center (NOC) continuous onsite Senior Level judgment, experience, and authority of a 24/7 watch consisting of representatives of DHS, Intelligence Community, Law Enforcement, Department of Defense, other critical Federal Departments and State and Local partners.

Non-BU: This is a non-bargaining unit position.

Qualifications:Specialized Experience:
You must have at least one (1) year of specialized experience equivalent to the next lower grade level in federal service (GS-14) or public or private sector equivalent. For this position, specialized experience is defined as:
  • Applying extensive, senior-level experience in homeland security, emergency management, interagency coordinator, or military operations to lead and optimize complex incident management programs.
  • Providing staff with policy, procedure, or guideline updates to ensure compliance with work assigned.
  • Maintaining continuous, proactive oversight of emerging threat landscape to deliver authoritative recommendations on strategic incident escalation thresholds.
  • Ability to synthesize complex, operational data into high-impact verbal briefings and written executive communications for senior agency leadership.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Substitution of education in lieu of specialized experience may not be used for this grade level.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement.
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Essential Personnel Position - This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations. (5 U.S.C. 7501-7533 and 5 CFR, Part 752, as applicable).
Incumbent will be required to deploy primarily to support Secretary's Field Support Team in response to elevated threat levels, incident responses, National Special Security Events (NSSE), or training exercises. Such deployments will require deployment to areas outside the National Capital Region. Deployment areas may suffer the effects of a natural or man-made incident and may be done under short notice, therefore incumbent must be able to deploy into areas under expeditionary conditions.Education:Not ApplicableEmployment Type: OTHER

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About U.S. Department of Homeland Security

Sourced by ZipRecruiter

The US Department of Homeland Security (DHS) is a federal agency operating within the government services industry in Washington, DC, US. Established in 2003, the DHS is directly responsible for public security, roughly comparable to the interior or home ministries of other countries. Its main responsibilities include protecting the United States from and responding to terrorist attacks, man-made accidents, and natural disasters. Through its more than 20 component agencies including Coast Guard, Customs and Border Protection, Immigration and Customs Enforcement, it ensures the safety of the US through numerous programs and initiatives. The DHS upholds a core value system with the mission of safeguarding the American people, our homeland, and values. Notably, the DHS plays a critical role in the spectral range of activities to prepare, prevent, and respond to possible threats to the US.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003