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National General Insurance Jobs in Michigan (NOW HIRING)

The Auto Club Group

Member Representative I

Utica, MI · On-site

ACG belongs to the national AAA federation with nearly 53 million members in the United States and ... General insurance and/or travel regulations * Underwriting procedures * Sales regulatory and ...

The Auto Club Group

Member Representative I

Alpena, MI · On-site

ACG belongs to the national AAA federation with nearly 53 million members in the United States and ... General insurance and/or travel regulations * Underwriting procedures * Sales regulatory and ...

Corewell Health

Business Office Assistant

Canton, MI · On-site

$15.75 - $20.25/hr

Applies general insurance knowledge for eligibility and benefit review; preferred experience ... Join a nationally recognized health system with an ambitious vision of continued advancement and ...

New

COMPASSUS

Insurance Specialist

Boyne City, MI · Remote

$20 - $35/hr

Ability to read, analyze, and interpret general business periodicals, professional journals ... national origin, genetics, disability, age, or veteran status. Estimated salary range $20.00-$35.00 ...

COMPASSUS

Insurance Specialist

Farmington Hills, MI · Remote

$20 - $35/hr

Ability to read, analyze, and interpret general business periodicals, professional journals ... national origin, genetics, disability, age, or veteran status. Estimated salary range $20.00-$35.00 ...

COMPASSUS

Insurance Specialist

West Branch, MI · Remote

$20 - $35/hr

Ability to read, analyze, and interpret general business periodicals, professional journals ... national origin, genetics, disability, age, or veteran status. Estimated salary range $20.00-$35.00 ...

COMPASSUS

Insurance Specialist

Warren, MI · Remote

$20 - $35/hr

Ability to read, analyze, and interpret general business periodicals, professional journals ... national origin, genetics, disability, age, or veteran status. Estimated salary range $20.00-$35.00 ...

COMPASSUS

Insurance Specialist

Dearborn, MI · Remote

$20 - $35/hr

Ability to read, analyze, and interpret general business periodicals, professional journals ... national origin, genetics, disability, age, or veteran status. Estimated salary range $20.00-$35.00 ...

Spectrum Health

Business Office Assistant

Roseville, MI

$15.50 - $20/hr

Applies general insurance knowledge for eligibility and benefit review; preferred experience ... Join a nationally recognized health system with an ambitious vision of continued advancement and ...

COMPASSUS

Insurance Specialist

Flint, MI · Remote

$20 - $35/hr

Ability to read, analyze, and interpret general business periodicals, professional journals ... national origin, genetics, disability, age, or veteran status. Estimated salary range $20.00-$35.00 ...

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All JobsNational General Insurance JobsNational General Insurance Jobs in Michigan

National General Insurance information

See Michigan salary details

$7

$40

$126

How much do national general insurance jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for national general insurance in Michigan is $40.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $35.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the National General Insurance position, and why are they important?

To thrive at National General Insurance, strong analytical skills, attention to detail, and a solid understanding of insurance products and regulations are essential, often supported by a bachelor’s degree in business, finance, or a related field. Familiarity with insurance management software, claims processing systems, and state insurance licensing or certifications is typically required, depending on the specific position. Excellent customer service, problem-solving abilities, and effective communication help professionals stand out in both client-facing and internal roles. These competencies are crucial for accurately assessing risk, efficiently managing claims, and ensuring high-quality service to customers in a competitive industry.

What is a National General Insurance job?

A National General Insurance job typically involves working for National General, an insurance company specializing in auto, home, and other personal insurance products. Roles vary from customer service and claims processing to underwriting and sales. Employees help customers manage policies, file claims, and understand coverage options. Positions may require insurance licensing and strong communication skills.

What does a typical day look like for someone working at National General Insurance?

A typical day at National General Insurance often involves reviewing and processing insurance claims, interacting with customers to answer policy questions, and collaborating with underwriters or adjusters to resolve complex cases. Team members routinely use specialized software to manage claims, document information, and communicate updates. Depending on your role, you may also participate in team meetings, attend training sessions to stay current on industry regulations, or assist in developing solutions for unique client needs. The environment is dynamic and fast-paced, offering opportunities to build relationships and develop expertise across various insurance products.

What are popular job titles related to National General Insurance jobs in Michigan? For National General Insurance jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching National General Insurance jobs in Michigan look for? The top searched job categories for National General Insurance jobs in Michigan are:
What cities in Michigan are hiring for National General Insurance jobs? Cities in Michigan with the most National General Insurance job openings:
National General Insurance jobs near you
Infographic showing various National General Insurance job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,873 per year, or $40.3 per hour.

Member Representative II (Property & Casualty Insurance License)

The Auto Club Group

Grand Rapids, MI • On-site

$38K - $52K/yr

Full-time

Re-posted 21 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

217th of 304 rated insurance

Job description

Company Description
AAA, the nation's largest automobile club, is hiring for full-time, licensed Member Representatives at the Southeast Grand Rapids, MI Branch Office. We're looking for two qualified individuals to fill these positions.
The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates provide membership, travel, insurance and financial services offerings to approximately 8.5 million members across 11 states and two U.S. territories including Florida, Georgia, Iowa, Michigan, Nebraska, North Dakota, Wisconsin, Puerto Rico and the U.S. Virgin Islands; most of Illinois, Minnesota and Tennessee; and a portion of Indiana. ACG belongs to the national AAA federation with nearly 53 million members in the United States and Canada and whose mission includes protecting and advancing freedom of mobility and improving traffic safety.
Job Description
Provides a high level of support services to members related to the sales and service function including: servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products. Routes members with complete travel itinerary, including triptiks, brochures, tour books, maps, travel and recreation information and all necessary and pertinent information in accordance with company and national AAA approved procedures. Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer. Responds to customer inquiries and refers to agent when appropriate. Provides a high level of administrative support to travel and insurance agents during peak periods.
Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel. Conducts outbound promotional call activities per management request and provides general promotion of auto club group products and services following established guidelines. Participates in a team environment to promote customer satisfaction and consistent service following the customer service model. Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary. Participates in office events developed to generate revenue, improve member awareness of products and support local community activities.
Qualifications
  • Possess the appropriate state property & casualty license
  • Successful completion of customer service, club and travel and payment processing training within 6 months of hire

Demonstrated experience with and proven competency in the following:
  • Providing a high level of customer focused service
  • Servicing insurance policies and processing applications, renewals and amendments
  • Taking payments
  • Responding to billing and coverage questions
  • Promoting the sale of insurance products and/or travel and membership products
  • Processing monetary transactions
  • Outbound promotional calls for insurance and/or travel
  • Computer software applications (Word, Excel, etc.) And web based operations

Knowledge of:
  • Insurance and travel terminology
  • General insurance and/or travel regulations
  • Underwriting procedures
  • Sales regulatory and compliance guidelines
  • Travel systems (e.g. Focal Point, View Point, ITT, AXIS, etc.) And/or insurance systems (e.g. PPS, POS, IMS, IPM) and/or membership systems

Ability to:
  • Communicate effectively (verbal and written) with others in a work environment
  • Perform mathematical calculations to accurately perform monetary transactions
  • Work effectively in a team environment
  • Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
  • Work irregular hours including holidays and weekends (may include community events)
  • Work under pressure in a high volume, fast paced customer service environment
  • Maintain appropriate state Property & Casualty license

Preferred:
  • Appropriate state life accident and health license
  • Travel accreditation (i.e. Disney college of knowledge, destination specialties or cta certification)

Experience in/with:
  • Touring procedures including the development of auto travel routings, marked maps and triptiks
  • Club and travel promotions including the sales of travel, club and membership products and services
  • Promoting the sales of ACG insurance using established guidelines

Additional Information
PLEASE CLICK THIS LINK TO APPLY:
https://interview.harqen.com/interviewnow/23437/7849
Job# 1001525
The Auto Club Group is an equal opportunity employer.

What AAA The Auto Club Group employees say

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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