Boca Raton, FL · On-site
$21 - $23/hr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Boca Raton, FL · On-site
$21 - $23/hr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Capitol Heights, MD · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Capitol Heights, MD · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Rahway, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Rahway, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Pompano Beach, FL · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Pompano Beach, FL · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Astoria, NY · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Astoria, NY · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Pompano Beach, FL · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Pompano Beach, FL · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Moorestown, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Moorestown, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Moorestown, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Moorestown, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Capitol Heights, MD · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Capitol Heights, MD · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Boca Raton, FL · On-site
$58K - $68K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Boca Raton, FL · On-site
$58K - $68K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Boca Raton, FL · On-site
$58K - $68K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Boca Raton, FL · On-site
$58K - $68K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Astoria, NY · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Astoria, NY · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Rahway, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Rahway, NJ · On-site
$95K - $180K/yr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Boca Raton, FL · On-site
$21 - $23/hr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Quick apply
Boca Raton, FL · On-site
$21 - $23/hr
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our ...
Anniston, AL · On-site +1
$85K - $110K/yr
... National Account Manager, Flooring Contract type Full-time About us Kronospan is the world ... Other duties as assigned by supervisor, managing director, or shareholder Maintain all quote ...
Anniston, AL · On-site +1
$85K - $110K/yr
... National Account Manager, Flooring Contract type Full-time About us Kronospan is the world ... Other duties as assigned by supervisor, managing director, or shareholder Maintain all quote ...
Floor Supervisor - Union League National Golf Club Reports to: Dining Room Manager F&B Manager ... directed and proactive • Work well with other employees, including chefs and dining staff • ...
Floor Supervisor - Union League National Golf Club Reports to: Dining Room Manager F&B Manager ... directed and proactive • Work well with other employees, including chefs and dining staff • ...
Laurel, MD · On-site +1
... flooring, seating, and large-scale event overlay solutions across North America. Select partners ... Ensure day-to-day client satisfaction in partnership with Project Directors and Project Managers ...
Laurel, MD · On-site +1
... flooring, seating, and large-scale event overlay solutions across North America. Select partners ... Ensure day-to-day client satisfaction in partnership with Project Directors and Project Managers ...
Laurel, MD · On-site
$65K - $105K/yr
... flooring, seating, and large-scale event overlay solutions across North America. Select partners ... Ensure day-to-day client satisfaction in partnership with Project Directors and Project Managers ...
Laurel, MD · On-site
$65K - $105K/yr
... flooring, seating, and large-scale event overlay solutions across North America. Select partners ... Ensure day-to-day client satisfaction in partnership with Project Directors and Project Managers ...
Reports to: National Director of Sales Key Responsibilities & Duties Primary Responsibilities ... Understanding of event budgeting, floor plan layouts, freight/labor coordination, and production ...
Reports to: National Director of Sales Key Responsibilities & Duties Primary Responsibilities ... Understanding of event budgeting, floor plan layouts, freight/labor coordination, and production ...
Orlando, FL · On-site
Reports to: National Director of Sales Key Responsibilities & Duties Primary Responsibilities ... Understanding of event budgeting, floor plan layouts, freight/labor coordination, and production ...
Quick apply
Orlando, FL · On-site
Reports to: National Director of Sales Key Responsibilities & Duties Primary Responsibilities ... Understanding of event budgeting, floor plan layouts, freight/labor coordination, and production ...
$12.02 - $14.62
4% of jobs
$14.62 - $17.22
11% of jobs
$18.52 is the 25th percentile. Wages below this are outliers.
$17.22 - $19.82
20% of jobs
The median wage is $21.55 / hr.
$19.82 - $22.42
22% of jobs
$24.95 is the 75th percentile. Wages above this are outliers.
$22.42 - $25.02
18% of jobs
$25.02 - $27.62
10% of jobs
$27.62 - $30.22
6% of jobs
$30.22 - $32.82
3% of jobs
$32.82 - $35.42
3% of jobs
$35.42 - $38.02
1% of jobs
$38.02 - $40.62
1% of jobs
$12
$24
$40
A typical day at National Floors Direct varies depending on the specific role—sales representatives often visit clients’ homes to provide flooring consultations and estimates, while installers travel to job sites to complete flooring projects efficiently and accurately. Employees collaborate closely with scheduling teams, customer service, and warehouse staff to ensure each project runs smoothly from start to finish. Team members regularly interact with customers, answer questions, and troubleshoot any issues that arise during installation or selection. The fast-paced environment rewards initiative, strong communication, and a commitment to quality work, making each day both challenging and rewarding.
A National Floors Direct job typically involves roles in flooring sales, installation, customer service, or management. Employees may work directly with customers to help them choose flooring options, manage installation projects, or provide support in logistics and operations. Positions can be available in both field and corporate settings, depending on experience and skills.
To thrive in a role at National Floors Direct, you need expertise in flooring products, strong sales or installation abilities, and a high school diploma or equivalent. Familiarity with industry-standard measurement tools, estimating software, and, for installers, appropriate trade certifications is often beneficial. Excellent customer service, time management, and problem-solving skills help professionals stand out in this field. These qualifications are crucial to ensuring precise installations or effective sales, high customer satisfaction, and successful team collaboration.
$21 - $23/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 15 days ago
National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.
We are currently seeking a highly motivated and adaptable Call Center Representative to join our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer reviews due in part to great Call Center Representatives.
In this role, you will be the first customer touch point, the beginning of the customer experience, and a representative of the National Floors Direct brand. You will be responsible receiving inbound calls and making outbound calls from customers regarding their needs for new floor-coverings.
Responsibilities:
• Handling inbound calls and making outbound calls.
• Engaging with prospective customers regarding their floor covering needs.
• Passionate about delivering a great customer experience.
• Making outbound calls from internet generated leads.
• Providing a positive and informative customer experience.
• Use internal tools to document all costumer touch points and communications.
• Availability to work some nights and weekends.
• Ability to build rapport with customers.
• Contribute to the achievement of team goals and outcomes.
• Setting qualified appointments for our Field Sales Representatives.
• Participate in regular training and development meetings as required.
• Represent the brand in line with our mission of delivering an amazing customer experience.
Qualifications:
• 2+ years of Call Center, Customer Service, or other customer facing experience.
• Familiarity with Customer Relationship Management (CRM) software and best practices.
• Technologically proficient,
• Excellent listening and communication skills.
• Must possess a positive, can-do attitude.
Benefits and Compensation:
• Performance Bonuses
• 100% Paid Training
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Schedules
• Employee Discounts
• Paid Time Off (PTO)
• 401k
What Our Employees Say About Us?
• Indeed Employee Reviews: 88%
• Glassdoor Employee Reviews: 96%
What Our Customers Say About Us?
• Consumer Affairs Customer Reviews: 90%
• Trustpilot Customer Reviews: 90%
• Houzz Customer Reviews: 94%
• Google Customer Reviews: 94%
How Our Call Center Representatives Are Set Up For Success?
• Ongoing Training
• Learning and Development
• Career Pathing
• Opportunities for Growth
This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.
National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.
