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National Floors Direct Jobs in Boca Raton, FL (NOW HIRING)

This is an opportunity to get in on the ground floor with one of TQL's largest sales departments ... Self-directed with the ability to solve problems minimal oversight* Ability to travel up to 20 ...

Floor Technician

Lake Worth, FL · On-site

$13.25 - $16.25/hr

While not involving direct patient care, this position plays a crucial role in upholding our ... Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We ...

Floor Technician

Lake Worth, FL · On-site

$13.50 - $16.25/hr

While not involving direct patient care, this position plays a crucial role in upholding our ... Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We ...

Floor Care Technician

West Palm Beach, FL · On-site

$14.50 - $18/hr

Responsibilities include maintaining hard surface and carpeted floors in various areas such as ... Receives general supervision with minimal direct oversight, allowing for independent judgment.

Floor Care Technician

Davie, FL · On-site

$16.50/hr

Responsibilities include maintaining hard surface and carpeted floors in various areas such as ... Receives general supervision with minimal direct oversight, allowing for independent judgment.

Clean floors and stairways by sweeping, mopping, and vacuuming. * Move large furniture and objects ... Quick Pay - voluntary benefit offered to KBS employees who are paid hourly via direct deposit.

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National Floors Direct information

See Boca Raton, FL salary details

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How much do national floors direct jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for national floors direct in Boca Raton, FL is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.62 per hour, depending on experience, location, and employer.

What is a National Floors Direct?

A National Floors Direct job typically involves roles in flooring sales, installation, customer service, or management. Employees may work directly with customers to help them choose flooring options, manage installation projects, or provide support in logistics and operations. Positions can be available in both field and corporate settings, depending on experience and skills.

What does a National Floors Direct do?

A typical day at National Floors Direct varies depending on the specific role—sales representatives often visit clients’ homes to provide flooring consultations and estimates, while installers travel to job sites to complete flooring projects efficiently and accurately. Employees collaborate closely with scheduling teams, customer service, and warehouse staff to ensure each project runs smoothly from start to finish. Team members regularly interact with customers, answer questions, and troubleshoot any issues that arise during installation or selection. The fast-paced environment rewards initiative, strong communication, and a commitment to quality work, making each day both challenging and rewarding.

What are the key skills and qualifications needed to thrive in the National Floors Direct position?

To thrive in a role at National Floors Direct, you need expertise in flooring products, strong sales or installation abilities, and a high school diploma or equivalent. Familiarity with industry-standard measurement tools, estimating software, and, for installers, appropriate trade certifications is often beneficial. Excellent customer service, time management, and problem-solving skills help professionals stand out in this field. These qualifications are crucial to ensuring precise installations or effective sales, high customer satisfaction, and successful team collaboration.

Is National Floors Direct a good company to work for?

National Floors Direct offers sales and installation positions that typically involve commission-based pay and a fast-paced environment. Employee reviews vary, with some citing good team dynamics and opportunities for growth, while others mention challenges related to workload and compensation. Prospective employees should research company culture and consider their own skills and preferences before applying.

What are popular job titles related to National Floors Direct jobs in Boca Raton, FL?

For National Floors Direct jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching National Floors Direct jobs in Boca Raton, FL look for?

The top searched job categories for National Floors Direct jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for National Floors Direct jobs?

Cities near Boca Raton, FL with the most National Floors Direct job openings:

Infographic showing various National Floors Direct job openings in Boca Raton, FL as of August 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Nights. Highlights an 100% In-person job distribution, with an average salary of $47,560 per year, or $22.9 per hour.

Call Center Representative

National Floors Direct

Boca Raton, FL • On-site

$15.25 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Job Description

Job Description

National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.

We are currently seeking a highly motivated and adaptable Call Center Representative to join our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer reviews due in part to great Call Center Representatives.

In this role, you will be the first customer touch point, the beginning of the customer experience, and a representative of the National Floors Direct brand. You will be responsible receiving inbound calls and making outbound calls from customers regarding their needs for new floor-coverings.

Responsibilities:

• Handling inbound calls and making outbound calls.

• Engaging with prospective customers regarding their floor covering needs.

• Passionate about delivering a great customer experience.

• Making outbound calls from internet generated leads.

• Providing a positive and informative customer experience.

• Use internal tools to document all costumer touch points and communications.

• Availability to work some nights and weekends.

• Ability to build rapport with customers.

• Contribute to the achievement of team goals and outcomes.

• Setting qualified appointments for our Field Sales Representatives.

• Participate in regular training and development meetings as required.

• Represent the brand in line with our mission of delivering an amazing customer experience.

Qualifications:

• 2+ years of Call Center, Customer Service, or other customer facing experience.

• Familiarity with Customer Relationship Management (CRM) software and best practices.

• Technologically proficient,

• Excellent listening and communication skills.

• Must possess a positive, can-do attitude.

Benefits and Compensation:

• Performance Bonuses

• 100% Paid Training

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Schedules

• Employee Discounts

• Paid Time Off (PTO)

• 401k

What Our Employees Say About Us?

• Indeed Employee Reviews: 88%

• Glassdoor Employee Reviews: 96%

What Our Customers Say About Us?

• Consumer Affairs Customer Reviews: 90%

• Trustpilot Customer Reviews: 90%

• Houzz Customer Reviews: 94%

• Google Customer Reviews: 94%

How Our Call Center Representatives Are Set Up For Success?

• Ongoing Training

• Learning and Development

• Career Pathing

• Opportunities for Growth

This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.

National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.

Monday 8a to 9p
Tuesday 8a to 9p
Wednesday 8a to 9p
Thursday 8a to 9p
Friday 8a to 9p
Saturday 8a to 6p
Sunday 10:30a to 6p