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Nasm Customer Service Remote Jobs in Calgary, AB

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Calgary, AB · Remote

CA$60K - CA$80K/yr

Are interested in developing sales and customer relationship skills Experience in customer service ... Why This Could Be Your Next Move A remote job can offer more than the ability to work from home.

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How much do nasm customer service remote jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for nasm customer service remote in Calgary, AB is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.39 per hour, depending on experience, location, and employer.

What is a NASM Customer Service Remote?

A NASM Customer Service Remote job involves providing assistance and support to customers of the National Academy of Sports Medicine (NASM) via phone, email, or online chat, all while working from a location outside of a traditional office setting. Responsibilities typically include answering questions about certifications, course materials, account issues, and helping resolve any customer concerns. Remote employees are expected to maintain a high standard of professionalism and communication, ensuring a positive experience for NASM's clients. This role is ideal for individuals who are organized, tech-savvy, and passionate about helping others in the fitness education field.

What are the key skills and qualifications needed to thrive as a NASM Customer Service Remote representative?

To excel as a NASM Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a general understanding of fitness industry concepts, usually supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and the NASM product suite is commonly required. Exceptional listening skills, patience, and professionalism help you stand out when assisting clients remotely. These skills and qualities are vital for delivering accurate, efficient support and ensuring customer satisfaction in a virtual environment.

What are the most common challenges faced by NASM Customer Service Remote representatives, and how can they be managed?

One of the most common challenges for NASM customer service representatives working remotely is maintaining effective communication with both customers and team members, as well as staying updated on policy changes and new products. Managing distractions at home and ensuring a reliable internet connection are also typical concerns. To address these, it's helpful to establish a dedicated workspace, use collaboration tools like Slack or Microsoft Teams, and regularly participate in virtual team meetings. Staying proactive in seeking clarification and support can also enhance productivity and job satisfaction.

What is the difference between Nasm Customer Service Remote vs Nasm Customer Support Specialist?

AspectNasm Customer Service RemoteNasm Customer Support Specialist
CredentialsTypically requires NASM certification or related customer service trainingOften requires NASM certification and additional customer support experience
Work EnvironmentRemote, home-based settingRemote or office-based, depending on employer
Industry UsageUsed across fitness, health, and wellness sectorsCommon in health, fitness, and wellness companies
Job FocusHandling customer inquiries, scheduling, and supportProviding technical support, troubleshooting, and customer assistance

The Nasm Customer Service Remote role primarily involves handling customer inquiries and support remotely, often requiring NASM certification. The Nasm Customer Support Specialist may have similar credentials but often includes technical troubleshooting and more in-depth support tasks. Both roles are common in health and fitness industries and are typically remote, but the support specialist may have a broader scope of responsibilities.

What are popular job titles related to Nasm Customer Service Remote jobs in Calgary, AB?

For Nasm Customer Service Remote jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Nasm Customer Service Remote jobs in Calgary, AB look for?

The top searched job categories for Nasm Customer Service Remote jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Nasm Customer Service Remote jobs?

Cities near Calgary, AB with the most Nasm Customer Service Remote job openings:

Nasm Customer Service Remote jobs near you
Infographic showing various Nasm Customer Service Remote job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,958 per year, or $20.2 per hour.

Customer Service Broker - Personal Lines

Ratehub

Calgary, AB • Remote

CA$55K - CA$70K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

WHO IS RATEHUB INC?

We’re a company on a mission - We are a unique Canadian Fintech that is the one stop shop for all financial needs of the consumer - Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing;  helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses - a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business across Ratehub and MoneySense. 365 days a year we deliver our users the best online mortgage experience, personalized Credit Card and Loans options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser. 

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.

We’re looking for an Experienced Customer Service Broker to join our Insurance team in Alberta, (fully remote role). Reporting to the Customer Service Broker Team Lead, the incumbent will have an exciting opportunity to join the fast growing Insurance brokerage for Ratehub - RH Insurance! The successful candidate will be motivated by working alongside a startup team, thrives in a fast paced environment, and is eager to grow with a rapidly expanding company.

YOUR RESPONSIBILITIES

  • Provide quality customer service and professional expert advice to clients
  • Proactively conduct renewal reviews to ensure customer retention targets are met
  • Handle outbound calls to existing clients for renewal review as necessary
  • Liaison with insurers, building and maintaining relationships
  • Administer, support and complete policy changes within our company partner’s portals and websites
  • Review policies and make recommendations as required 
  • Adhere to the underwriting criteria set out by our broker partners
  • Coordinate and follow up on client documents
  • Respond to incoming calls and service customer needs
  • Give claims advice to clients, report claims, follow up on claims 
  • Strong Ability to multitask, prioritize, and manage time effectively

YOUR QUALIFICATIONS

  • Alberta level 1 licence required, Level 2 license preferred
  • BC level 2 licence is a strong asset
  • Minimum 2+ years of insurance experience
  • Independent, ambitious and competitive
  • Thrives in a fast-paced environment
  • Positive attitude
  • Looking to grow with a rapidly expanding company

CULTURE FIT:

  • Members first - we prioritise the interests and needs of our members above all else. We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L.
  • Growth mindset  - we set ambitious goals and challenge the status quo. We take responsible risks and are accountable for our actions.
  • Better together - we are One team with One common goal. We make our footprint bigger than our foot, leave our egos at the door, support each other to achieve great results as One company. 
  • Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile.
  • Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate.


This job posting is for a currently open vacancy.

AI technology is not used in the screening and assessment process of our recruitment.

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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