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Remote Customer Service Supervisor Jobs in Calgary, AB

Globe Life Insurance

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Entry Level Customer Sales Representative (100% Remote)

Calgary, AB · Remote

CA$60K - CA$80K/yr

Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...

AO Globe Life

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Entry Level Benefits Sales Representative (100% Remote)

Calgary, AB · Remote

CA$60K - CA$80K/yr

Experience in customer service, retail, hospitality, sales, call centers, education, or other ... What We Provide * 100% remote work environment * Structured training for new representatives

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How much do remote customer service supervisor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer service supervisor in Calgary, AB is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $29.09 per hour, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Calgary, AB? For Remote Customer Service Supervisor jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Calgary, AB look for? The top searched job categories for Remote Customer Service Supervisor jobs in Calgary, AB are:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Calgary, AB as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,457 per year, or $23.3 per hour.

Entry Level Customer Sales Representative (100% Remote)

Globe Life Insurance

Calgary, AB • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Entry Level Customer Sales Representative (100% Remote)

Remote | United States & Canada | Full-Time | Weekly Pay | Training Provided

Start Your Career Without Starting Over

What if your next job could give you more than a paycheck?

This opportunity is designed for people who want to build real-world experience in customer communication, sales, and relationship management while working from home.

AO Globe Life is expanding its remote team and looking for entry-level Customer Sales Representatives who are comfortable speaking with people, willing to learn, and ready to take ownership of their work.

You don't need a long sales background to get started. You'll receive training, guidance, and ongoing support as you learn the role.

What You'll Actually Do

You'll work directly with clients who have already requested information about available benefit options.

Your day may include:

  • Speaking with clients through scheduled phone or virtual appointments
  • Learning about each client's needs and answering their questions
  • Explaining available benefit options clearly and accurately
  • Helping clients understand their choices and complete the appropriate next steps
  • Following up with clients when needed
  • Maintaining accurate records of conversations and applications
  • Participating in virtual team meetings, coaching, and training

This is a customer-facing sales position, so strong communication and a willingness to learn are important.

What Makes This Opportunity Different

You won't be expected to figure everything out alone.

From the beginning, you'll have access to:

  • Qualified leads — connect with people who have requested information
  • Structured training — learn the products, systems, and sales process
  • Ongoing coaching — receive support as you build confidence
  • No cold calling — conversations begin with interested clients
  • Remote work — perform your role from your home workspace
  • Flexible scheduling — organize your work around an agreed schedule
  • Weekly commission based — compensation is based on sales performance
  • Advancement opportunities — experienced representatives may have opportunities to take on additional responsibilities and leadership roles

You Could Be a Good Fit If You...

  • Communicate clearly and professionally
  • Enjoy helping people solve problems or make decisions
  • Are comfortable having conversations with customers
  • Can work independently and stay organized
  • Are dependable and open to feedback
  • Are comfortable using a computer, email, and virtual meeting tools
  • Have previous experience in sales, customer service, retail, hospitality, or a similar field, helpful, but not required

What You Can Build Here

This role isn't about having the perfect résumé.

It's about developing skills you can use throughout your career:

Communication. Customer service. Sales. Time management. Relationship building. Professional confidence.

As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater responsibilities within the organization.

About AO Globe Life

AO Globe Life provides remote opportunities focused on helping clients understand available benefit options. Our team emphasizes training, communication, and ongoing professional development.

Ready to See Where You Can Go?

If you're looking for a legitimate remote opportunity where you can learn, work with clients, and develop valuable sales and customer service skills, apply today.

Applicants selected to move forward will be contacted by our recruiting team with information about the next step in the hiring process.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs