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Nasm Customer Service Remote Jobs in Puerto Rico

LifeLink

Remote Administrator on Call PR

Guaynabo, PR · On-site +1

The Remote Administrator-on-Call (Remote AOC) supports recovery services staff by overseeing ... Excellent verbal and written communication and customer service skills. * Ability to work within a ...

InsuraTec

Sales Representative (Remote)

Mayaguez, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

San Juan, PR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Nasm Customer Service Remote information

What is the difference between Nasm Customer Service Remote vs Nasm Customer Support Specialist?

AspectNasm Customer Service RemoteNasm Customer Support Specialist
CredentialsTypically requires NASM certification or related customer service trainingOften requires NASM certification and additional customer support experience
Work EnvironmentRemote, home-based settingRemote or office-based, depending on employer
Industry UsageUsed across fitness, health, and wellness sectorsCommon in health, fitness, and wellness companies
Job FocusHandling customer inquiries, scheduling, and supportProviding technical support, troubleshooting, and customer assistance

The Nasm Customer Service Remote role primarily involves handling customer inquiries and support remotely, often requiring NASM certification. The Nasm Customer Support Specialist may have similar credentials but often includes technical troubleshooting and more in-depth support tasks. Both roles are common in health and fitness industries and are typically remote, but the support specialist may have a broader scope of responsibilities.

What are the most common challenges faced by NASM customer service representatives working remotely, and how can they be managed?

One of the most common challenges for NASM customer service representatives working remotely is maintaining effective communication with both customers and team members, as well as staying updated on policy changes and new products. Managing distractions at home and ensuring a reliable internet connection are also typical concerns. To address these, it's helpful to establish a dedicated workspace, use collaboration tools like Slack or Microsoft Teams, and regularly participate in virtual team meetings. Staying proactive in seeking clarification and support can also enhance productivity and job satisfaction.

What are the key skills and qualifications needed to thrive as a NASM Customer Service Remote representative, and why are they important?

To excel as a NASM Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a general understanding of fitness industry concepts, usually supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and the NASM product suite is commonly required. Exceptional listening skills, patience, and professionalism help you stand out when assisting clients remotely. These skills and qualities are vital for delivering accurate, efficient support and ensuring customer satisfaction in a virtual environment.

Can you get a job with NASM certification?

A NASM certification can help qualify individuals for various fitness and personal training roles, including remote customer service positions in the health and wellness industry. While certification demonstrates expertise, specific job requirements may also include experience, communication skills, and sometimes additional credentials or background checks.

What is a NASM Customer Service Remote job?

A NASM Customer Service Remote job involves providing assistance and support to customers of the National Academy of Sports Medicine (NASM) via phone, email, or online chat, all while working from a location outside of a traditional office setting. Responsibilities typically include answering questions about certifications, course materials, account issues, and helping resolve any customer concerns. Remote employees are expected to maintain a high standard of professionalism and communication, ensuring a positive experience for NASM's clients. This role is ideal for individuals who are organized, tech-savvy, and passionate about helping others in the fitness education field.

Can customer service jobs be remote?

Customer service jobs, including those for NASM or similar organizations, can often be performed remotely, especially with the use of communication tools like phone, email, and chat platforms. Many companies now offer remote customer service positions to provide flexible work options, requiring strong communication skills and sometimes specific certifications or training. However, availability depends on the employer and the specific role requirements.

Which is harder, NASM or Issa?

For a NASM Customer Service Remote role, the difficulty of certifications like NASM or ISSA depends on the individual's background and study habits. NASM is often considered more rigorous with a focus on science-based content, while ISSA offers a more flexible study approach. Both require passing exams and practical knowledge, but NASM's emphasis on in-depth understanding may make it slightly more challenging for some candidates.

How much does Humana pay work from home?

For a NASM Customer Service Remote position, pay rates typically range from $14 to $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and flexible scheduling, with some roles offering performance-based bonuses.
What are popular job titles related to Nasm Customer Service Remote jobs in Puerto Rico? For Nasm Customer Service Remote jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Nasm Customer Service Remote jobs in Puerto Rico look for? The top searched job categories for Nasm Customer Service Remote jobs in Puerto Rico are:
Nasm Customer Service Remote jobs near you
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Conduent, Inc.

Guaynabo, PR • On-site, Remote

$13.67/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Conduent rating

6.0

Company rating: 6.0 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

37th of 72 rated call and contact centers

Job description


Remote Bilingual Healthcare Customer Service Representative
Must be fluent in English & Spanish
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
In this position you will be answering calls regarding healthcare benefits. The calls are related to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc.
There are plenty of growth opportunities within the healthcare team.
  • Starting pay is $13.67 an hour.

  • Hours of Operation: Monday-Friday 8:00AM - 11:00PM EST, Saturday & Sunday 8:00AM EST - 8:00 PM EST

  • Production Schedule: Production schedule is assigned during training and will fall between the hours of operation. Must be flexible to work during hours of operation.

  • Training is paid.

  • Training Duration: 7Weeks & 2 Days in a Classroom and 2 Weeks & 2 Days Nesting

  • You are not allowed to miss a day of training.

  • Health benefits medical, dental and vision are available on 1st day of employment.

  • Paid time off is accrued after 180 days of employment.

  • Successfully learn and navigate 30-40 systems.

About the Bilingual Healthcare Customer Service Representative role:
  • Excellent communication skills

  • Successfully complete customer service assessment & typing test

  • Keyboarding and software proficiency

  • Great problem-solving skills

  • Ability to effectively multi-task

  • High school diploma, GED, or college degree

  • Ability to successfully complete a mandatory paid training program.

  • Successful completion of background check is required for this position.

  • You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

A few of the questions you may receive as a healthcare call center advocate are the following:
  • Can you please help place a refill of my prescriptions?

  • Do you know the tracking details on my order?

Equipment and workspace requirements:
  • We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)

  • You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)

  • Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable.

  • Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)

The application process will take less than 20 minutes and includes everything required to be considered.
  1. Apply to the role and provide your basic profile information (2 minutes)

  1. Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).

  1. Complete a typing test (2 minutes) You will need a keyboard.

  1. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)

Important
  • It is important that you complete the application in a timely manner to be considered for the role.

  • Your local library, shipping store or search, 'public computers near me' if you don't have a computer.

Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $13.67/hour.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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