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Nasa Information Technology information

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$36.5K

$89K

$156.5K

How much do nasa information technology jobs pay per year?

As of Aug 14, 2026, the average yearly pay for nasa information technology in the United States is $88,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $130,500.00 per year, depending on experience, location, and employer.

How does the Information Technology team at NASA typically collaborate with scientists and engineers on mission-critical projects?

At NASA, the Information Technology (IT) team works closely with scientists and engineers by providing technical support, developing custom software solutions, and ensuring secure and reliable data management throughout all phases of a mission. Collaboration often involves regular cross-disciplinary meetings, Agile project management practices, and direct participation in mission planning and execution. IT professionals are expected to communicate complex technical concepts in accessible terms and adapt quickly to evolving project requirements, making teamwork and flexibility essential for success.

What are the key skills and qualifications needed to thrive as a NASA Information Technology professional?

To thrive as a NASA Information Technology professional, you need a solid background in computer science or related fields, with expertise in systems administration, cybersecurity, and software development. Familiarity with tools such as Linux/Windows servers, cloud platforms, cybersecurity frameworks, and industry certifications like CompTIA Security+ or CISSP is often required. Strong problem-solving, teamwork, and communication skills help you effectively manage complex technical projects and collaborate across diverse teams. These abilities are crucial to ensure the security, reliability, and innovation of NASA’s critical IT infrastructure supporting space exploration missions.

What is the difference between Nasa Information Technology vs Nasa Computer Systems Analyst?

AspectNasa Information TechnologyNasa Computer Systems Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, CiscoBachelor's in Computer Science, Information Systems; certifications like CISSP, PMP
Work EnvironmentIT departments, network operations, cybersecurity teams at NASAAnalyzing system requirements, designing solutions, supporting NASA's IT infrastructure
Employer & Industry UsageUsed across NASA divisions for managing IT infrastructureUsed for system analysis, project planning, and implementation within NASA projects

NASA Information Technology professionals focus on managing and maintaining NASA's IT infrastructure, networks, and cybersecurity. In contrast, NASA Computer Systems Analysts analyze and design computer systems to meet NASA's operational needs. Both roles require similar credentials and work within NASA's technology environment, but their core responsibilities differ—IT specialists maintain systems, while analysts optimize and plan system solutions.

What does a NASA Information Technology professional do?

A NASA Information Technology (IT) professional is responsible for managing and supporting the agency's computer systems, networks, and data security. Their work includes developing software, maintaining hardware, ensuring cybersecurity, and providing technical support for missions and research. They play a critical role in enabling scientists, engineers, and astronauts to communicate and access the data needed for space exploration. IT professionals at NASA may specialize in areas like cloud computing, cybersecurity, data analysis, or network administration, depending on the needs of their specific team or project.
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Nasa Information Technology jobs near you
Infographic showing various Nasa Information Technology job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,983 per year, or $42.8 per hour.

Senior IT & Customer Relationship Specialist

MORI Associates

Washington, DC • On-site

$75K - $85K/yr

Full-time

Retirement

Posted 14 days ago

Job description

Senior IT & Customer Relationship Specialist – NASA HQ & Goddard SFC
Be the Trusted Voice Between NASA's Mission and Its IT Services
MORI Associates is seeking an IT & Customer Relationship Specialist to serve as a primary IT point of contact and trusted advisor for customer organizations across NASA Headquarters (HQ) and Goddard Space Flight Center (GSFC). In this role, you'll be the bridge between the people who rely on NASA's IT systems every day and the teams who build and run them — ensuring technology truly serves the mission.
This isn't a back-office support role. You'll be a visible, valued partner to HQ and GSFC stakeholders, helping shape how IT services evolve to meet the Agency's needs.
What You'll Do
  • Serve as the primary liaison between HQ OCIO customers and the technical teams that support them
  • Translate customer needs into clear, actionable plans — and follow through to resolution
  • Manage escalations and coordinate fixes for customer-impacting issues across multiple service lines
  • Build deep knowledge of customer organizations through profiles, personas, and ongoing relationship management
  • Lead customer forums, outreach efforts, and web presence initiatives
  • Track CRM actions, prepare performance reports, and drive continuous improvement
  • Help customers navigate and adopt OCIO's self-service tools and capabilities
  • Support delivery of the eMITS contract, ensuring terms and customer experience commitments are met
What You Bring
  • Demonstrated experience in customer relationship management or customer service support, ideally in an IT environment
  • Excellent written and verbal communication skills — comfortable across phone, email, chat, and face-to-face settings
  • A proven ability to build and maintain strong working relationships with organizational partners
  • Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive), SharePoint, and Power BI
  • Experience logging and managing support tickets in an ITSM-based tracking system
  • Education/experience combination: Bachelor's + 8 years, Associate's + 12 years, or High School Diploma + 16 years of relevant experience
Nice to Have
  • Prior experience supporting NASA or other federal IT environments
  • Hands-on experience with ServiceNow or similar ITSM platforms
  • ITIL-IV (or earlier) certification
  • Familiarity with NASA OCIO processes and tools
  • Strong analytical and organizational skills, with the ability to work independently and as part of a team
Why MORI Associates
At MORI, you'll join a team supporting one of the most mission-driven organizations in the world. This role offers the chance to make a tangible, daily impact on how NASA's people connect with the technology that powers space exploration — all while building your career in federal IT services. Comprehensive benefits package including tuition assistance, and a   401K plan with company matched funds is provided.
Ready to be the voice of IT for NASA's mission? Apply today.
Salary Range is: $75K to $89K.
This is an onsite position at NASA Headquarters in Washington, D.C.
MORI is an EEO/AA/Disability/Vets Employer and complies with E-Verify.
 

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