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Can anybody join the NASA Federal Credit Union?

NASA Federal Credit Union is open to individuals who meet specific membership criteria, such as working for or being affiliated with NASA or related organizations, or living or working in certain areas. Membership typically requires completing an application and opening a savings account with a minimum deposit. Eligibility is verified during the application process.

What is NASA FCU?

NASA FCU (NASA Federal Credit Union) is a financial cooperative that provides banking services such as savings accounts, loans, and credit cards primarily to employees of NASA, government agencies, and their families. It offers financial products tailored to members' needs and may require membership eligibility verification.

Who does NASA FCU pull from?

NASA FCU, as a credit union, typically pulls credit reports from major credit bureaus such as Experian, Equifax, and TransUnion when evaluating loan or membership applications. They may also review employment history and financial information as part of their standard underwriting process for financial products. Applicants should ensure their credit reports are accurate and up-to-date before applying.

What is the difference between Nasa Fcu vs Nasa Fcu?

AspectNasa FcuNasa Fcu
Required CredentialsEngineering degree, security clearanceEngineering degree, security clearance
Work EnvironmentResearch labs, aerospace facilitiesResearch labs, aerospace facilities
Employer & Industry UsageNASA, aerospace industryNASA, aerospace industry

Since both titles are identical, there is no difference between Nasa Fcu and Nasa Fcu. They refer to the same role within NASA's aerospace and research environment, requiring similar credentials and work settings.

Is NASA FCU only for NASA employees?

NASA Federal Credit Union (NASA FCU) is a financial institution that serves not only NASA employees but also contractors, retirees, and family members associated with NASA and related organizations. Membership eligibility is based on specific criteria, and applicants typically need to meet certain affiliation requirements. It is not exclusive to current NASA employees alone.
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Nasa Fcu jobs near you
Infographic showing various Nasa Fcu job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 13% Part Time, 3% Temporary, 1% Contract, and 7% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Branch Member Service Associate (Part-Time) - Bowie, MD

NASA Federal Credit Union

Bowie, MD

$21 - $22/hr

Part-time

Medical, Life, Retirement, PTO

Posted 29 days ago

Job description

As a Part-time Branch Member Service Associate you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Part-time Branch Member Service Associate position is a tiered position with formal training modules - YOU control your career advancement as you learn and execute new skills. In addition to a solid compensation package, there is also a generous part-time benefits opportunity.  This role will require travel to other locations on an as needed basis. You must have reliable transportation.  At least one year of Cash Handling experience required. 
 
Job Duties and Responsibilities
  • Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
  • Identifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.
  • Responds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.
  • Processes a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.
  • Handles complex member situations such as deceased member, guardianships, and representative payee accounts.
  • Handles consumer loan application processing, document collection, and disbursements.
  • Advises members regarding available insurance protection (life, disability, gap, etc.).
  • All MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union.
  • All MSAs may be assigned duties to support other areas in the Credit Union.
  • All MSAs are expected to support the Call Center queues (phone and email).
Education and Experience: Member Service Associate I:
  • High school diploma or general education degree (GED).
  • A minimum of one year of customer service experience with cash handling or Bank/Credit Union/financial Call Center knowledge/experience with financial products.  Cash handling experience required.
Member Service Associate II
  • High school diploma or general education degree (GED).
  • Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market.
  • Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.
Our generous benefit package includes:
Salary: Position is overtime eligible.
  • Branch MSA I: $21 - $22
  • Branch MSA II: $23 - $24.50
 
Hours: Typically, your schedule will include four weekdays (hours will vary with branch staffing needs). Part-time employees are scheduled to work 8:30 am - 1:30 pm every Saturday.
 
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, and more.
 
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
*100% Credit Union-Paid
 

Part-Time Employee Benefits 

  • 401(k) with employer match up to 6% and immediate 100% vesting
  • Gain Sharing Bonus (eligibility rules apply) *
  • Life Insurance/AD&D+*
  • Vacation Leave (excluding Outside Loan Officers)
  • Sick and Safe Leave
  • 11 Paid Holidays
  • Education Assistance
  • Employee Referral Bonus*
  • Credit Union Membership Eligible
  • Employee Assistance Program+*
  • Identity Theft Protection (Additional fee to add family members) +*
  • Pet Health Insurance
  • Employee Discount Program
All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions.
 
We're Stronger Together
 
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
 
Posted 6/30/2026
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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